Reviews of local pros in Terrell, Texas

We've used Schnorrbusch for at least 8 years now and they always do great work, are very professional , friendly and responsive and take time to explain everything. Highly recommend them for all your hvac needs.

The technician from my last visit was very thorough and went above and beyond yo ensure my air system was functioning properly. He proactively identified additional issues (outside of specific reason for call) to ensure my system was working properly and would knot result in additional service calls.

They did a GREAT JOB!
We would recomend them to anyone.
Intial contact was great gave us several options price was the BEST and the instaltion was flawless....

Jennifer was especially GREAT! Install team was fantastic they went the extra mile!

This company operates a well oiled, service-centric machine. They’re on top of confirmation calls, heads up notifications, and follow-up service. The technician was on-time, very professional and knowledgeable. He helped me to understand how the system works and gave me maintenance tips. 5/5 highly recommend.

Great professional company!! I contacted Nathan and he had me on the schedule the following day! I can’t think him and his crew enough on the great job they did. We will use them from now on for all our A/c and heating work.

My air conditioning unit had been serviced a couple of times by a company hired by the previous owner of my duplex. The problem was not corrected. My new landlord contacted Schnorrbusch Heating and Air. Zach came out and was very thorough in determining the problem and making the needed repair. Zach was very professional and restored a/c to my apartment. I highly recommend
Zach and his Company.

We had a very good service call on a weekend with quick arrival
and knowledgeable technician and was able to follow up with the part needed as soon as he could. System working properly and office staff was helpful also.

I highly recommend this company. Had a Ac/Heater unit installed today. Extremely satisfied with the work completed in one day. Nathan the owner has been there no matter how many questions text and emails we sent him. The systems that were installed are amazing very quite cooled the house of really fast to the point I changed the temperature was way to cold at 72 deg. They gentleman that did the install was prompt courteous . Left no trash mess no where. Thank you very much Nathan and crew.

They came through when I knew I couldn't afford the help. Anthony was totally professional, clean, and so polite and nice. They gave me payment options and fixed my air along with giving me hints on how to maintain my system. I would NEVER call anyone else after this awesome experience. They are cool and now I am cool too! Thank you, Schnorrbusch Heating and AC.

So, Technician came out, very professional and courteous, didn't have the correct capacitor. Put in an incorrect capacitor (per his boss that he had on the phone), and said he would exchange it next day. Technician called me and said he went to 3 supply houses and no one had it. I ordered one on Amazon and offered to exchange it with the incorrect part his boss told him to put in, and I was told by office personnel that if I wanted a refund for incorrect part, they would send a Technician out and remove the part that they waaay overcharged for (20 bucks on Amazon) in the middle of a heatwave in Texas.

Do NOT recommend. $80 service call, $140 dollar diagnostic fee, plus part equals $384. And the Technician was here 30 minutes.

Don't call these guys if your A/C goes down.

We called Schnorrbusch Heating & AC after hours due to AC out. They took my info & said they would check schedule & call me right back & within a few minutes. They. called right back & said a serviceman would be out in an hour.
I was pleased to see Nathan, owner, show up to check my unit.
He asked me what it was doing and then explained what he was going to check. Within about 10 minutes he had my unit back running.
Nathan is a very knowledgeable person & cares about his customers.
I would HIGHLY recommend his company to anyone that has any AC problems.
I forgot to mention that he arrived when he said he would.

This is the BEST A/C company! They are so quick to get you serviced at a reasonable price. Michael, the tech that serviced my home was very professional and friendly. He explained the problem and had it fixed in less than 30 mins. Great tech!!

Schnorrbusch is great! Our heating an air went out Labor Day weekend. They sent a tech out later in that week. it was hard to get the parts due to the pandemic. It also took sometime while working with our home warranty company. They sent a portable AC window unit to our house just so that we cools be comfortable! the unit worked great and it kept us cool in that one room so that I could continue working and it was comfortable at night. After working through several details with our warranty company they installed the new indoor ans outdoor units. Would use them again and again!

The Scheduling with the office staff was amazing!! Technician Brayan arrived on time, friendly and knowledgable and took care of all of my issues and also added optional recommendations without high pressure sales tactics. We were happy to sign up for the Quarterly Maintainence contract with them so we never get in the same position as we are now again! Thanks Schnorrbusch Heating and Air for taking care of my Family!
A+++++++++

We recently moved to Texas and the house we moved into has 2 AC units, one is a little over a year old and the 2nd is builder grade unit that is at least 11 years old. One of the first things we looked for was bringing these two units under a maintenance contract. We saw that Schnorrbusch had very good reviews so we reached out to them.

The technician arrived on a Tuesday and he was very polite and thorough and he found issues with both units. We had a few email exchanges and we received a quote and we told them that we wanted to move forward with the repairs. We had another exchange confirming that the newer unit was under warranty and I replied "We're ready to get the work done, we just need an updated quote... nothing...

Then I got a call from Nathan (the owner) and he suggested replacing the older unit and we agreed and we told him we were ready to move forward with the purchase of a new unit. He said he'd get us a quote the next morning... nothing.

I have a very busy work schedule plus we were still moving into the house and we were also renovating the house. A week had passed and I realized that we hadn't heard from Schnorrbusch. I sent another email stating we were ready to move forward with the repair work on the one unit and replacement of the other unit, we just need a quote....

nothing, no reply...

We highly recommend Schnorrbusch Heating and Air. We have American Home Shield Home Warranty. A couple years ago Nathan came and did a service call for us under our home Warranty. We were very impressed with him so we saved his information.
We still have American Home Shield. We needed a New System. Instead of going with the company our Home Warranty call out for our Air conditioning problem . We called Nathan. He came out the same day, which was a Tuesday, today is Saturday, and we are up and running with all new duct work and a Complete new system.
He is very professional as well are his installers and office staff.
Thank you for a job well done !

Paid 500 dollars for an ac set up fee when the only thing that had to be done was turn a set of valves on. Had the standard ones on and didn’t see the other ones. So that’s 500 bucks gone. Even cut and flared the lines myself cause the technician didn’t have the tools for that. It is was it is. The employee that came was a nice person and other than that can’t get over paying 500 for that but I did. Have a working ac when he left . Company shouldn’t just stick to that when it’s something simple like that. But they wouldn’t do anything. And on the time it took to do the job would never have taken and extra 3 hours if there was no issues with leaking hoses being used to test and it taking your tech forever to figure that was the issue the whole time. So hopefully others didn’t have extra hours added cause of issues like that. Cause that issue alone cause every connection on entire system to be rechecked and even cut back out of insolation. But I guess that’s the customers fault as well! Hmmmm says a lot and it all goes back to common sense. When a customer asks why it’s still 500 maybe you should listen to everyone and see why I asked for a discount.

Anthony came out just recently and he was very through in inspecting the issue I’m having with my ac unit. He was very friendly and knowledgeable and represented Schnorrbusch Heating And Air very well! GREAT TECH! The front office who helped with the scheduling was very respectful and knowledgeable as well! Awesome company and awesome staff. A+++ from me!

The HVAC Tech Chris was able to make it earlier than expected. He was polite and we addressed all the rest quested work. He did a good job, let me look things over and was out in a timely fashion.
He even explained why the filters are made the way they are. I am happy with the service I received.

Christopher was an Awesome AC technician. He knew what his job was, he brought all the tools to fix the issue. More importantly, he explained what the issue was & assured us it needed to be fixed. He valued our time as well as the company’s time & did it in one trip not questioning why he was called, our warranty, or anything other than providing good customer service. He needs to be recognized for his excellent professionalism.

My AC stopped working. We were desperately looking for a capacitor. Went to Home Depot no luck! We called Brookshire and they had the piece in stock!! At a great price!! Thank you so much!