Landscaping reviews in Tomball, Texas

Great job by the technician. Very professional and honest about my lawn. Gave me a heads up on plant fungus and sprayed accordingly.

Carlos and Angel make my yard and flower beds look great! They are here like clockwork every Friday. Very nice and professional. I would recommend Green Gate to anyone. They are very professional and always quick to respond. Not to mention that their prices are quite reasonable.

Omar did a fantastic job assessing my issues, getting an immediate quote for me to review, and fixing the problems in the same day. He was very professional and I thought the pricing was fair.

Jeff worked on our lawn today and he was knowledgeable and thorough, and fully deserves a 5-star review.. Our experience with the whole team at GreenGate has been wonderful too.

We had this company for about 6 months and this is what happened with our yard. I never leave a review but I felt I needed too this time

The GreenGate crew was very friendly, quick, and asked questions before proceeding with certain tasks, which I appreciate. Omar, in particular, is very friendly and takes time to ensure I understand everything before leaving.

Juan and Carlos have done an amazing job on my lawn since day one!! I couldn't be more pleased, thank you for keeping my lawn looking great!!

They did a great job on the front BUT in successive treatments the guy simply went to the side of the back yard and took a photo. He did not treat the back despite what they say. Camera in the back does no lie, not to mention the fact that we were there the lady time and again, never did a thing. Tried to tell them and they just defended their employee despite the fact that the camera never lies. They repeatedly stated he did treat it. However, if he did please see the photo of what they produced for my back yard. Yard was doing well up until the last 3 treatments (or no treatments). I would not recommend these guys at all.

James came by to fertilize our lawn. As always, he was very polite and professional. I appreciated he took the time to talk to me about a few problem spots and provide a recommendation.

Buyer Beware!!!
From GreenGate's FAQs: If you’re not completely satisfied, you can cancel anytime. However, early contract terminations will incur a $99 cancellation fee as outlined in our terms.
One mowing and one lawn treatment cost me nearly $500.00 due to the two plans I signed up for and their $99.00 cancellation fee per plan.
Hope it works out better for you than it did for me.

Sorry to state my opinion has changed a great deal recently. Before -Great tender love and care from an outstanding service tech John Lennon. He took the time to explain what he was applying, how it will help the lawn and what to expect. He’s the guy who shows me he cares about my lawn. I’ve had other services here in Texas and other areas around the USA. John ranks (as GreenGate does) at the top of my pick and trust them completely. They’ve prove to me they are honest and trustworthy business. Whenever I had an issue the office and techs took care of it. The bottom line is my lawn looks pretty good even in 100+ plus weather thanks to John L. and GG. I’ve even used GG for an irrigation project which I will review in 30 days.
Still using GreenGate 10/2023 services. A major reason is their technician John Lennon that explains what he is doing and how to correct issues I may have like fungus. He recommends water frequency and times. This is sometimes not offered by other services I have had. If you use GreenGate ask for John Lennon to service your yard, you won’t be disappointed, not all techs are equal. He does help keep my lawn in top shape!!!

Now 10/11/2024 Since this review things have changed and John Lennon no longer services my yard. I paid this company appropriately $2,100 a year using most of their lawn service. For that amount of money I expect to be advised when I have an issue but was not. After they serviced my lawn 3 weeks ago brown patches arose and I was told it was from a spot application of a herbicide but the patches grew and the lawn appeared distressed. I take pride in my lawns. That didn’t make sense to me. So, I sought out another opinion and found out it was Chinch bugs (I was shown the bugs and the grasses they were is dead) and now my lawn is more brown than green because a precaution wasn’t made and I wasn’t give accurate information. They come make the application and have no interaction. They send a text but never told of any issues that were occurring for a year (ever since they changed my tech, John L.). This is not the first time I have this type of issue with GG. I have now terminated their service and have hired a trusted lawn care service. The images supplied is the beginning, it has spread tremendously since these images. Now it will cost me much more to repair and wasted time. I once had the best lawn in 250 house community now it’s one of poorest. Not a happy camper!!

Uodate: this is an impromptu review to say that I reached out to Jeff to confirm the watering schedule this time of year while still avoiding fungus and Jeff called me back right away to discuss and he confirmed the date of my next treatment. Thank you! Jeff has been really great to work with and he is very responsive to questions! Just wanted to give a shout out to Jeff - Fertilization and Pest Field Manager at GreenGate. We had a couple of glitches with the last fertilization but GreenGate and Jeff have worked to make corrections and have worked hard to maintain my trust and loyalty to GreenGate. I have been with them for years and I am happy to see that they are willing to take steps to retain a long time customer. Jeff has been very proactive and has made several trips out to check on the lawn and to see if I am happy with the progress. He is very engaging and gives his opinion on what next steps to take. Things happen from time to time in business but it makes me feel more confident to see Jeff and the GG team respond the way they have to address my concerns. Things are looking much better and I am very happy with the proactive communication!

Mark did a fantastic job! Great service! Explains everything thoroughly…and had a very pleasant attitude.

This was our first application, and we like the technician, he was knowledgeable and did a good job.

I was having such trouble with my lawn that I was considering artificial turf. I had weeds, bare spots, and crabgrass. I figured for $12,000 I could afford a lot of lawn service. Super professional and my lawn looks amazing. An occasional weed and no bare spots. Highly recommend.

The communication was clear, the customer service was excellent, and everything was sorted out in no time. Really appreciate their quick response and attention to detail. Highly recommend them for their professionalism and reliability!"Thank you Johnnie

GreenGate explains clearly the services they offer. Their technicians are prompt, efficient and friendly. Johnny did a great job of providing three services in one afternoon.

I used to think this company was doing a good job on my lawn until I went out back and did a close look myself. They've been treating my lawn for a couple of years now. My lawn is thin, patchy and has Virginia Buttonweed and Doveweed. I contacted them and was told it was a watering problem--too much water. We have a sprinkler system. My question is that if it's a watering issue, why wasn't this brought to my attention a long time ago? Why didn't they help me set up what they consider a good watering schedule? Why didn't the technician notice the invasive weeds? Why didn't the technician tell me my lawn was in trouble? Why is it up to me to point these things out to them when I'm paying them to take care of my lawn? I had to pay them extra to send someone to look at my system and to check my sprinkler heads to make sure they are all functioning properly. The next thing was I got a quote for them to "do their magic" on my lawn. It included several steps and treatments. It was all listed in steps. I asked them to break it out for me as to what each step was costing me. They refused. It's either buy it all or buy none. I refused their treatments. To date, no one has contacted me with regard to setting up my watering schedule. Since I didn't agree to buy the treatment package, I guess they decided not to help with my watering schedule. Needless to say, I canceled my service today and I'm now looking for a more attentive lawn business that doesn't rely on me to point out lawn issues and one that is more upfront on their pricing.

Very happy with GreenGate. Not only has the appearance and overall health of my lawn significantly improved since they’ve been providing services, they’re extremely knowledgeable, friendly, responsive, and personal in their care. Jeff, in particular, has taken great care of us, demonstrates a wealth of knowledge and shows that he genuinely cares and wants to see our landscape improve. Couldn’t be happier.

GreenGate came out for routine maintenance treatment. They scheduled in advance, called when they were on the way and were on time.

I've been with this company for many years. They are always very prompt and professional. I often have a giggle when they take pictures of my lawn after every service, but it shows that they do take pride in being meticulous. Omar came out recently to fix a leak issue with our sprinkler pipe which had been inadvertently cut during a lawn service. Very pleased!