Landscaping reviews in Tomball, Texas
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I have been a GreenGate customer for a number of years and part of my service includes periodic pruning and cleanups. Today, in suffocating heat, Jesus and Nathan work tirelessly to make my lawn and gardens look better than they have in some time. I was beyond impressed with their work and their can-do attitude toward my every request. I look forward to seeing these guys again in the future.
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All the dry weather I have a still looking good.👍👍
My technician was David I have always found him to be very professional and very personable. I was using true green and in just the few visits Greengate has all the qualities you look for in a company.
Thanks David for a great jog well done. Sorry I'll have to change my review a bit. I've decided to cancel my service from green gate I've spent over a thousands dollars on their service. I took a good look at my front yard and I don't see that it looks like a thousand dollar yard. Weeds came up I sent pictures of the Weeds and their response was I'd have to dig them up and sent a estimate of $65 dollars an hour to come take care of them. This was not acceptable to me. After canceling the service I would have thought someone would have gotten in touch with me to come out and see what was going on. Unfortunately that was not the case. I am guessing they really don't care too much about their customers -
Multiple bare spots as in pictures. The lawn mowing crews blow leaves behind the shrubs leaving the soil to have fungus. Called them but recorded messages promising to call back but no calling back. Texted pictures
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We’ve had several irrigation companies come out and do work on our property before. Though, Omar, from GreenGate was the first to actually take the time to explain how to properly set up the timers for when the sprinklers should turn on and for how long. He clearly knows what he’s doing and takes pride in his work.
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Great service have been using for years for our weed control/maintenace. Johnnie was thoroughly and professional. Covered all areas. Very happy with their service.
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I would have to say that GreenGate Turf is a great company! Their service is best in thr business. Shout out to Omar! He knew exactly what the issue was right away. He was very knowledgeable and courteous. Awesome job Omar!
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Rocky is always polite and always checks in with me before starting any treatment to see if I have any questions. He ensures that all my questions are answered to my satisfaction. He alao leave the yard tidy and in great shape! I would recommend him and Gren Gate Turf,Pest,& Irrigatiin!
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So far this company has been amazing. I love the way they keep you informed with everything they are doing as well as the recommendations for you. Their hospitality from the receptionist to the technicians are double amazing. I truly would recommend this company to anyone. Unfortunately, they don't provide all their lawn services in baytown becasue if they did, they would be my complete lawn care providers / experts.
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Greengate has been great to work with for our yard maintenance and pest control. I had them out today to inspect my irrigation system and Omar was great. Highly recommend this company.
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Abbie with Green Gate was SO helpful. She reached out within 20 minutes of me submitting my information and worked out a time for a tech to come next day. I’ve used green gate before and they completely fixed our ant problem with one visit! Would definitely recommend again. Jeff came out and was incredibly nice & helpful, answering all my questions as he completed indoor/outdoor treatment at our house.
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A Word of Warning for Potential Customers of GreenGate
My recent experience GreenGate has shown that not all businesses operate with transparency—especially when it comes to cancellation fees.
At first glance, the service contract seemed clear: it stated a $99.00 cancellation fee if I chose to end the agreement early. This seemed reasonable and was a key factor in my decision to sign up. However, when I decided to cancel, I was stunned to receive a bill for over $325.00—more than three times the advertised fee.
The company explained that their calculation method is to take the total annual program cost, subtract any payments already made, and charge the remaining balance as a “cancellation fee.” This formula is in the contract; however, it's very confusing and misrepresents what the cancellation fee actually is.
When I raised my concerns about the discrepancy, the company’s customer service team offered a series of excuses rather than real solutions. My complaints were dismissed, and I was left feeling ignored and undervalued as a customer. Instead of addressing the issue, they tried to justify their misleading methods, which only deepened my frustration.
After several back-and-forth conversations, the company eventually admitted that their contract “could be clearer” about how cancellation fees are calculated. While this acknowledgment was a small relief, it did not change the fact that I was charged much more than what I agreed to. It’s troubling that a business would knowingly keep such important details vague, especially when it comes to customers’ hard-earned money.
My experience is a reminder that not all companies are upfront about their policies. Before signing, make sure you know exactly what you’re agreeing to. If they would have explained the "formula" to me, I would not have gone with this company.
Go with a company or person who doesn't have a contract - there is a reason they have them and my experience is exactly why.
FYI That very nice sounding gentleman that answers the phone? Paid actor - don't be fooled. -
GreenGate came to my rescue. I needed assistance with my sprinkler system, and Jennifer was so sweet and extremely knowledgeable. Omar came right away the next day. He explained many things to me to help me understand my sprinkler system, and I am so grateful to him. Omar provided wonderful demonstrations, and he was so patient with me. From this point on, I will continue to request GreenGate Services as well as request Omar to come to my rescue. GreenGate, y'all are my Heroes!
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I had an issue with my sprinkler system, and after an inspection, it turned out that the backflow preventer had stopped working after many years of use. The service was completed perfectly and at a very reasonable price. I really appreciated their professionalism and honesty. Greengate & Omar earned my trust for future repairs. I’ll definitely call them again for maintenance and any future irrigation system upgrades.
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Completely pleased with their service. Very informative in what each application of treating my lawn, and the results as promised are truly satisfying. Their technicians are professional and dilligent in sharing what they are they doing and why upon each arrival. I’ve tried Trugreen…. Scotts.
GreenGate is the Winner by far. They care in their emails reaching out getting feedback on the progress of your lawn. Assuring their availability if I see any problem's. -
Rocky, rang doorbell and chatted with me explaining what he was doing today and best things to do as we get ready for the growing season. I really appreciate the face-to-face. Happy with you folks and the service. Last year yard looked great. Hoping for a repeat.
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There is a national chain that I used 20 years ago. They sucked! They kept trying to up-charge and add services that were STUPIDLY over-priced. We just moved to this house and I did not find GreenGate immediately. I called the same crappy national chain and the sales guy quotes me close to $2000 for their services. Yep, they still suck!!!! I throw the dude off my property.
Fast forward, I found GreenGate!!!! These are the Mom & Pop shops I want to support! They offer additional services but they don’t try to sell you on it. I highly recommend this company and will continue to use them as long as I’m in the Houston area. Btw, I’m in League City and they service this area even though their office is in Tomball!
And, thank you, Jeff for the yard application on Christmas Eve day. Merry Christmas to the GreenGate family! -
GreenGate has such kind, informative and well trained staff.
Most of the time the receptionist is able to answer any questions, but if not, she does not keep me on hold. Instead, she finds a service technician who quickly calls me back.
I appreciate the safety they keep in mind knowing I have a cat and dog. They always come to the door to remind me not to let them out in the yard. The chemicals dry quickly and have no odor. The technicians are always so sweet and friendly to the fur babies. (And you know animals are always the best judge of character)
Thank you GreenGate for your excellant service. -
Everything was dead and brown.
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Doors to garden center locked at 5pm on a week day
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It has some lovely plants but the selection could be better, and the price is ridiculous
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I'm giving a good review on the pickup service, the young man in a Carhartt jacket with a ball cap. I've had him a couple times. Real nice young gentleman. Always enjoy seeing him. Always helpful. Great kid Walmart. You get a five-star review just because of him.