Reviews of local pros in Tomball, Texas

4.7 based on 4642 reviews Back to the listing
    5

    We went with Crossway after getting estimates from 2 other companies. Not only did they beat the other two in cost, but they spent quite a bit of time with us explaining all the details which they also thoroughly provided in writing. Very very impressed with that!

    Their Team was punctual, friendly and very hard workers knowledgeable in their craft.

    PERFECT experience and exceeded our expectations. Would DEFINITELY recommend Crossway Mechanical!!

    5

    Brian has been our A/C guy for nine years and the relationship has been nothing less than excellent. His pricing is fair and the work quality is outstanding. He and his crew are first class both technically and character wise. We have always been treated with the utmost respect and courtesy by everyone who provided us service. Over the years Bryan replaced our old unit and duct-work and he also does our biannual maintenance. You can't go wrong and won't be disappointed if you give him your business. Bryan has the level of integrity that is often hard to find in the business world in this day and age

    5

    Crossway Mechanical just completed a large three-day job installing a new AC system, reconfiguring ductwork and adding an integrated dehumidifier. Brian and his team are very different from every other AC company we have used over the past 30 years. He and his team solved our humidity and colling problem by taking system measurements, evaluating our whole home needs and designing a properly configured system. Brian invests in his staff and their equipment. The installation crew takes great pride in their work and takes the extra time to do the install the best way possible without cutting corners. After the equipment was installed, they took many air flow measurements to make sure the system was working within design parameters. This is the company to hire to fix the problems the others have created and get your house air quality to the level it should be. Our home's air quality has been improved greatly. Thank you, Brian, for your high standards and your awesome team!

    5

    Brian is amazing! We recently needed an emergency AC company over this memorial holiday. Brian contacted us and checked up on us way past hours. He wanted to make sure our family would be nice and cool during these hot days. We found out we needed a whole new system. He quoted us a reasonable price and gave us multiple options! Brian and his team installed our new system the next day in record time! They were friendly and honest. We found our new AC company! Seriously, if you need someone: call crossway mechanical!! Thank you Brian :)

    5

    Crossway Mechanical did a great job fixing my A/C system. Axel was very efficient and knowledgeable the whole time and listened to my description of the issues. He fixed a convoluted drain issue inside as well as some minor electrical issues. I can only recommend them going forward and plan to sign up for their maintenance plan. Thank you very much for the prompt and professional service!

    5

    Professionalism, honesty, manners, friendly there are not enough adjectives for this company and its employees. They know what they are doing and the needs of your home. The employees are knowledgeable and professional all around. Just by looking at them (dress code and overall manners) you can tell they are the real deal and the right company to take care of your AC/Heating needs. Extremely happy and satisfied customer here. Thank you Crossway for taking care of our home and our family comfort needs. God bless you and your employees.
    PS David was just at our house and his professionalism and manners were off the chart. I would definitely use Crossway again and recommend to friends, family and neighbors. Excellent work Crossway!!!

    5

    We recently completed our new construction project with the goal of creating a mold-free home. Brian's expertise and input were invaluable throughout the process. I don't know how I would have made it through the process without Brian's consulting. I highly recommend him for anyone who is wanting a high performance HVAC system.

    5

    Crossway Mechanical is a caring, trustworthy family-owned business. Bryan Wright has been servicing our Heat/AC system since we moved the Cypress 10 years ago. Brian is always friendly and personable but the most important thing is that I know I can trust him! If he says service is needed, I have full confidence that it is needed and that the job will be done well. It is easy to make appointments and he is always on-time. I recommend Crossway Mechanical with no reservations!

    5

    Crossway Mechanical is by far the best A/C and heating company in town. Brian has serviced our A/C units for over 10 years - he has always shown the utmost integrity and has saved us so much money over the years. All of his service technicians have been fantastic. Hai has taken care of us for the past few years and he really knows his stuff! They always make us feel like a priority, and have come at a moment's notice, even on Sunday Mother's Day when we had an emergency. I would recommend this company to everyone!

    5

    Family owned & operated!! Honesty, integrity, fair pricing& excellent work. When my AC went out, other companies quoted me for a new system. Although my system was 20 yrs old, Brian told me he felt it was just a fuse. He gave me an electricians number and 2 Hours and $60 later, I had AC again. Brian mentioned I could get 2 more years from my system. 2 yrs and 2 months later, I called him for my new system. He has since done work for my mom, sister and over 2 dozen friends of mine. I recommend him to every one. He's even sponsored my daughters swim team for 3 years to help us out. He treats his customers like family.

    5

    Brian explained options and costs when he came to look at the house.
    All the work and costs were explained in detail to me & in writing . The crew showed up on time. They completed all the work replacing the AC & heater in one day. Brian has extensive knowledge about replacing the systems & making them as efficient as possible and answered all my questions. The crew was professional and when they were through everything was just as it was before they got there. I also like that Crossway does regular maintenance on all the systems. I would highly recommend Crossway Mechanical. It was great to work with someone like Brian who truly cares about the quality of work that he does.

    5

    One of the most professional companies I Have ever dealt with. They were on point, very knowledgeable about the air conditioning and the problem. I had another appointment that I could not miss and they went to buy the parts came back and fixed my air conditioner without my being there. When I came home the air was on full and functional and cool. I recommend them highly and I promise I would’ve left my key if I had another to let him in but he said he did not need access to the inside as he left the unit running turned off the breaker so that we wouldn’t damage the condenser and when he returned continue to fix. An amazing company that I will definitely work with in the future. Thank you so very much. Juan was a phenomenal worker.

    5

    Brian Wright and his crew from Crossway Mechanical did an awesome job putting in my new AC unit. Brian offered honest options and prices that fit my budget; there was even a monthly payment option. The installation crew was very professional and checked every detail. Brian is an honorable guy and stands behind his work. I would highly recommend this quality company to anyone who needs AC service or installation.
    S. Hernandez

    5

    My regular guy hadn’t scheduled for over a week and wasn’t available once the unit went down completely so I had to scramble. Crossway sent a tech out right away. I felt so lucky! They had our hard-to-find capacitor. Up and running in 100°+ temps before the house heated up!
    Two days later, I had to call them back. Still in the 100s, they were able to find a tech to send in a few hours. It was a warranty issue fixed THAT DAY! They actually sent another team member to pick up the part and deliver it for install. I felt so lucky!
    In addition, Crossway has a reasonably priced annual contract that includes two visits and discounted rates in parts and additional services.

    5

    Crossway Mechanical will always be our AC company to call! We love that it's family own and operated. They are very nice people and truly get what customer service means. That's hard to come by these days. Brian and his team were on time and quick. Joey Torres was great at keeping us informed and went over every thing with us. I was impressed how fast the removal and install of the new unit went. I will recommend Crossway Mechanical to my friends and family any day.

    5

    It was very good experience as they did a very good job. We are very happy with the work they did. I would recommend them.

    5

    We’ve worked with Crossway several times and they always exceed our expectations. They do exactly what they say they’re going to do and their entire team is trustworthy and honest. Brian has put together a great team and is always available when we have an AC question. Luis and his crew did our install and we were so pleased with our new unit. They cut NO corners and offered solutions that other AC companies hadn’t even mentioned. Jose recently worked 10 hours in one day at our home fixing a leak and refused to stop until he solved our problem. Great customer service, reliable company, trustworthy guys. I highly recommend!

    4

    Angel & his 4 member crew from Crossways Mechanical were prompt, very courteous & extremely hard working! His entire team was respectful towards us & respectful of our home. After working for several hours, Angel asked me if it was ok to work until they completed the job…I agreed, so they worked extra hours well into the night to complete our hvac job because it was a big job. The job involved duct work repair & extensions, Media filter upgrade, adding UV Lights, adding a whole house Halo air purifier & adding a whole house dehumidifier. After finishing the work, they cleaned the areas inside & outside too where they had stored their equipment.
    Angel communicated well with me throughout the process of the job! Angel is a good team leader!

    5

    I am extremely grateful for Crossway Mechanical. They solved my AC issues. These guys are thorough and honest. Before them I had 5 different AC companies try and determine why my AC wasn’t cooling. They all had different reasons why it wasn’t cooling. Everything from replacing my unit to having an additional unit installed was suggested. Brian and Joey spent an hour determining my issues. First more coolant need to be added. All 5 previously said the coolant was fine. Immediately the house was cooling. He told us our duct work was faulty and not distributing the air correctly. In the follow up visit, he gave me a packet of pictures, explanations and diagrams of the problems. He explained everything in detail and showed me the issues in the Attic. I decided to go with their recommendations and my house is colder than it has ever been. If you are in need of AC work look no further. Crossway Mechanical will solve you problem.

    5

    Great Experience with Jose, definitely knows his stuff. He pointed out a few issues that expert witnesses were unable to see. Look forward to working with them.

    5

    Crossway mechanical is truly a remarkable company. Brian treats his customers like family and only recommends solutions that make sense for the home, home owner, and budget. If you need HVAC expertise in Austin, I can't recommend Crossway highly enough.