Reviews of local pros in Wallis, Texas

4.7 based on 200 reviews Back to the listing
    4

    Ricardo was very thorough. He showed me exactly what he did to fix the problem and how I could check it myself the next time before I call him.

    5

    Professional is the word that could be best used for W.H. Appliance Repair. Also, having Bianca assist me on my request was the best first impression for a well positioned company in the appliance repair market.

    5

    Great service. No up-selling. Called me in advance and was able to come a day early. Took care of the issue in 10mins! Will definitely use again.

    5

    Excellent service. Very polite staff, very professional technician and very fairly priced. Modern system of texting appointments, updated arrival times and receipts. Great experience.

    5

    Very nice technician. On time and gave us several options to repair our dryer. We appreciate his honesty.

    5

    After my washer was damaged during a move, Ricardo did a tremendous job fixing it. It now works like a charm. I definitely recommend West Houston Appliance Repair!

    5

    We had a replacement for LG bad compressor. The service was referred by LG customer service. W.H. Appliance responded to a service call quickly. We had the bad compressor replaced on the same day. The service was courteous, professional, and reasonable.

    5

    Excellent service at a fair price. This was the best experience I've ever had with an appliance technician. Friendly, knowledgeable and fast! I certainly recommend this team.

    5

    Tech replaced the dryer drum drive belt and two felt seals as requested. Done within an hour. Fair price.

    5

    In and out super quick, good prices and easy to work with people. Super professional! We will be back for all our appliance needs!

    5

    They arrived the same day I called within the 2 hour time frame. Got my refrigerate repaired and back in business. They were wearing masks the whole time due to our Covid-19 pandemic. I really appreciated this as my husband has health problems. I will certainly use them again.

    5

    My job only required a minor adjustment (thank goodness). Service tech Ricardo was very professional and thoroughly checked dryer to make sure there were no other issues.

    5

    Scheduling was very easy and we were contacted prior to his arrival. He checked the refrigerator and dryer and made his recommendations. I would highly recommend WH Appliance Repair.

    5

    Ricardo is a wealth of information and willing to share his experience to make sure you have the information you need to make good decisions. You can tell he really likes his job. Very professional and good COVID-19 awareness.

    1

    I called for a repair to my icemaker. The first response was quick and prompt. My problem persisted and to get them to respond or answer my calls and texts was an effort. They had me buy a new mechanism and charged me $495. This still didn't work so I called for days and perused until I could get an answer. This time I was told it was a water valve and it would cost $200. I thought this was excessive and did some research. The icemaker should have been no more than $250 and the valve was under $100. Even with that over charge I was still trying to get them to repair and figure out costs later. I have had no response for 2 days. I explained that I was tired of chasing them down, and was t the point of calling g from different phones to avoid being ignored. I called a different company and the ice maker they installed is cracked! The new company is charging $495 to replace the ice maker, valve, and a heating element that keeps the moving parts from freezing. West Houston over charged, would not respond to a problem, or resolve the situation. I was not pleased and have had to try to dispute my charge. Proceed with caution.

    5

    This was the third or fourth time that we have used W.H. Appliance repair. Each time their service tech was on time, professional, and was able to diagnose the problem and effect the repair, timely and with precision. And the service call price is very reasonable.

    5

    The technician replaced the dryer top and was done within an hour. He even vacuumed behind the dryer before putting it back. Excellent service! Will use them again. Thanks!

    5

    The tech came same day and did the repairs same day. Replaced a garbage disposal and helped new with counter top stove and replaced water filter in refrigerator. Was extremely polite and professional. My experience was great. A happy customer. Will use again when needed

    5

    WH Appliance service is FABULOUS..!They are extremely thorough,and nice to work with!!!!

    5

    Mr Soto was right on time, very professional, listened attentively to our problem, and answered our questions concerning the repair. The price was very reasonable. Very polite and personal. My wife and I highly recommend his service! Great Job Mr. Soto!

    5

    The office people were great, got us an appointment quickly to take care of our stove/oven. The technician, Ricardo, was very knowledgeable, professional and friendly. We would definitely use W.H. Appliance Repair in the future. And we highly recommend them.