Reviews of local pros in Wilmer, Texas

I've used Montoya Family Carpet Cleaners twice so far, and both times have been great. Setting up an appointment was simple and they were able to fit me in quickly. The technician, Leonard, was very friendly and even took a moment to show my toddler how to use a pet hair rake—now she loves pretending to clean the carpets at home! During the visit, Leonard gave helpful advice about spot cleaning and helped me decide the best way to handle a few tricky areas. Paying was easy and straightforward. The carpets turned out looking amazing—super clean, with no sticky residue left behind. The cleaning was really thorough and even made us think about how we use our rooms after having to move things out. I highly recommend their carpet cleaning services!

Communication: I was really impressed with how clearly and regularly Bruce kept in touch. Our appointment was set within a 12–2 window, and he texted me when he was able to come earlier, asking if that would work for me, which was super helpful. Explanation of Services: Bruce took the time to explain exactly what he was doing, how the carpet cleaning process worked, and what might affect the results. He was very knowledgeable and thorough, which made me feel confident about the service. He went through everything a little quickly for me, but his experience definitely showed. Effect: The results were fantastic. I had tried cleaning a high-traffic area myself a few times with a small home carpet machine and couldn’t get any real improvement. After Bruce finished, that area looked almost like new! It was a huge difference. Pricing: Bruce was very upfront about the cost. He answered all my questions and there were no surprise fees or hidden charges—everything was included as promised, and the price didn’t change. Courtesy: Bruce was polite and respectful, making good eye contact and giving a friendly handshake. He worked efficiently and quietly, so even while my daughter and I were watching TV nearby, we weren’t disturbed at all. If I need carpet cleaning again, I’ll definitely choose Montoya Family Carpet Cleaners.

super quick and friendly service, even during the busy holiday season. our dog had an accident on the new carpet in two spots, and we really wanted the stains out before having friends over for parties. we called and got an appointment fast, and in just two days, leonard came out and made the carpet look spotless. the stains are totally gone, and the carpet looks brand new again. leonard did the cleaning himself and was so nice and really knew what he was doing. i would definitely recommend for anyone in wilmer needing carpet cleaning.

After walking past my living room carpet early one morning, I noticed that awful pet urine smell again and knew it was finally time to do something about it. I started searching online for carpet cleaning companies in Wilmer and came across a company with great reviews and some helpful videos about removing tough odors from carpets. Figuring it was worth a try, I sent them a text with some photos and got a quick response. I soon spoke with Bruce, who assured me he could get rid of the smell, even though I had already tried some store-bought cleaners that didn’t really work. Bruce explained the process and let me know they would do their best to get my carpets back to me as fast as possible. True to his word, they finished the job quickly, and when I got my carpets back, there was absolutely no sign of that pet odor—and the stains I was worried about were gone too! I was so relieved, especially since carpets can be expensive to replace, and I really wanted to save mine. The service was fast, professional, and exceeded my expectations. If you’re in Wilmer and need a reliable carpet cleaning service to remove stubborn pet odors, I highly recommend this company. I only wish I had reached out sooner!

theodore didn’t just do a great job cleaning my carpets, he also showed me some easy ways to keep them fresh and looking nice for longer. it’s clear he really cares about his customers and wants to make sure you get the best results. with this kind of service, montoya family carpet cleaners is definitely who i’ll call next time i need my carpets cleaned in wilmer. i highly recommend them to anyone who wants friendly, professional carpet cleaning.

this is my third time using this carpet cleaning service, and i am always impressed by the quality of their work and how friendly and professional the staff are. recently, i asked them to clean the carpets for a friend whose floors hadn’t been cleaned in a long time. honestly, i wasn’t sure the carpets could ever look good again, but i trusted that if anyone could handle it, it would be patrick. the results were amazing—the carpets looked fresh and spotless. my friend was so happy with how clean everything was that she invited someone over just to show off her beautiful carpets, which is something she never does. i’m really grateful for how patrick made her home feel brighter and healthier.

I recently had my carpets cleaned in Wilmer and was really impressed with the results. Javier, the technician, did an amazing job removing some stubborn old stains and got rid of pet odors too. He showed up right on time, explained the whole carpet cleaning process, and told me what to expect, including how long it would take for the carpets to dry. My carpets actually dried even faster than he mentioned, which was a nice surprise, especially with the warm Texas weather. I highly recommend this carpet cleaning service to anyone in the Wilmer area looking for a thorough and professional job. Overall, I’m very happy with how fresh and clean my carpets look and feel!

I reached out to schedule a carpet cleaning for my 3-piece sectional, and they were able to send someone over the very next day. Bruce and Patrick arrived right on time and worked quickly, but you could tell they really cared about doing a great job. Their company van came fully equipped with its own water and electricity, so they didn’t need to use any resources from my house, which was super convenient. The entire cleaning process took about an hour. My couches were purchased used and had a strong pet odor from the previous owners. After the special animal odor treatment, there was no trace of any smell left, and the fabric looked and smelled fresh—almost like new! It took about 24 hours for everything to dry completely. I’m really happy with the results and would highly recommend their carpet and upholstery cleaning services to anyone in Wilmer.

great service

Iron Gate HVAC Services fixed a rattling noise that had been driving us crazy for weeks in Wilmer. The new vents they installed look much better than the old rusty ones.

Called them for the $49 tune-up special. Ryan was very courteous and thorough with the inspection and initial high level cleaning of the outdoor unit. Took photos of the issues he found and explained things thoroughly. Great company to work with!

This is a great experience. These guys worked really hard to secure the right equipment and get it installed on time. David has an outstanding work ethic he and Nick we're both at our house until quarter to 1:00 in the morning getting the system installed. Highly recommend this firm they'll get it done right for you

I am writing to share my very disappointing experience with Fast Response Heating & Cooling, starting on Thursday, April 10, 2025.

Seeking professional help for my approximately 15-month-old Minisplit inverter compressor system, I even visited their location beforehand to ensure they were comfortable working with this type of newer technology.

Despite this, the technician who came to my home stated that Minisplit systems were unreliable and suggested replacing it with a new traditional unit for a significant cost. This was in addition to their initial diagnosis of needing replacement electronic boards, quoted at a substantial price for parts and labor. The technician's invoice comments indicated "burned" boards due to a power surge – which was untrue.

Adding to the frustration, the unit is now running perfectly after another company identified and fixed a simple electrical line issue. This directly contradicts the initial diagnosis of major component failure. The claim of "burned" boards was clearly incorrect. Consequently, I was unnecessarily without air conditioning for two weeks because the actual problem should have been resolved during the initial visit.

Based on the initial diagnosis, I ordered replacement electronic boards at a significant cost. These parts were entirely unnecessary, and I am now stuck with them, potentially facing return shipping fees.

When I inquired about a "Diagnosis Invoice" to understand the issue and potentially utilize my warranty, the company was uncooperative, refusing to provide necessary information.

The stark contradiction between their diagnosis and the actual problem, the suggestion to replace a relatively new unit, the inaccurate notes on the invoice, the demonstrably false claim of "burned" boards, the unnecessary purchase of expensive parts, the two weeks without AC due to their error, the lack of cooperation regarding the diagnosis invoice, and subsequent communication attempts all point to a significantly flawed initial assessment and unsatisfactory service.

I strongly recommend seeking a second opinion if you receive a complex or expensive diagnosis from this company, as my experience suggests a potential for misdiagnosis with costly and inconvenient consequences.
I just have requested tbe reimbursed for the "Diagnosis" invoice I paid for; plus the shipping cost of the parts I need to return. I'll update this review if I got any response from them.

Let's start with the good parts. Trey is an asset to Fast Response. He and Darrell are A+ installers in my book. They got the job done installing our downstairs system in record time and it was hot as heck! Trey specifically went above and beyond to give superior customer service and for that I am grateful. However, stay as far away from Shawn Pettway as possible. He's a closer and a very dishonest one. I had to correct Shawn at least 3 times on issues he said here in my home but insisted that I misunderstood. There's absolutely nothing wrong with my comprehension. The issues began with him lying after his very first inspection of our system. I pushed the install back to have our home warranty company give a second opinion which would have resulted in them buying us out. The company that gave us a second opinion took photos of where allegedly screws were removed from our unit and not put back where they came from and the door to the unit was left open. This resulted in us having to pay out of pocket with no reimbursement from our warranty company. When I explained this to him he said "I didn't bring any tools to your house." All I could think was how were you able to perform an inspection with no tools? He misquoted financing numbers and tells me I heard him wrong. I guess my husband and I both need hearing aids. Then there's the thermostat mess where this Google Nest comes into play. It won’t work in our home. We literally talked about this the day of install and June 3rd. I requested that the thermostat that’s in my contract be replaced with a ZWAVE . My thermostat connects to my alarm system and this Google Nest they wanted to stick me with is not compatible. I spoke to Shawn about it several times and still have the text messages regarding replacing the pre existing thermostat with the same brand. He even went as far as to tell me that he paid for it and gave us discounts. This meaning the 10% Veterans discount my husband received. But he said he could remove it from my estimate but there would be no money returned to us. I didn’t ask for money I asked for the proper thermostat that I know is added into the total since there’s no breakdown of costs anyway. At this point I was beyond annoyed with talking to him and knew that I’d better keep every text and every recorded conversation between us. But I was told that I’d receive the ZWAVE thermostat and today I was delivered a damned Google Nest thermostat that I didn’t want and can’t even use. Needless to say I’m beyond frustrated with how this was handled and feel disregarded by who I was told is a district manager. This is my home and my investment so I’m hoping that nobody else goes through 21 days of foolishness like I just experienced. But hey, Trey thank you again so much for your efforts and hard work we appreciate you!

Fast Response Heating & Cooling showed up with Great Customer Service. My AC unit was not cooling the temp outside was 94 they fixed and inspected my unit and had everything running properly. Thank God for Fast Response Heating and Cooling I will definitely use them again!

They came out earlier and installed parts was fast and got it fixed no problem very satisfied

Ryan Audet did an awesome job. He is very professional, quite knowledgable and thorough. He gave a detailed explanation of concerns and issues he observed. He came out for regular maintenance check but I ended up having him go ahead and fix the issues, of course at a reasonable price. I am very pleased with his work and excellent customer service.

Walter has great experience and knowledge about the ac units. He came to do an ac tune-up. He was very thorough about the details of what the ac unit contained and required. Walter and Shawn provided great information and service about the ac system options and next steps that were indeed necessary for moving forward.

The representative who came to my house was knowledgeable and explained everything he did. He not only listened to my concerns, but went about rectifying the issue. Everything is working fine. He was real ok y professional and nice.

Trey came out and diagnosed my heating problem went out and got the part needed to get my unit going.Appreciated the fast service and description of my issue.

I am very satisfied with the service tech who serviced my AC units. He was very professional and showed up as scheduled, I was very impressed when he serviced both units in a timely manner. Thank you!