HVAC reviews in Wylie, Texas

4.9 based on 455 reviews Back to the listing
    5

    Roy was great to work with! He explained what needed to be replaced, took pictures of the old unit, provided a written estimate and guaranteed his work! Best of all, he was on-time and the new HVAC system was replaced within 1 day. I highly recommend RS AC & Heating for all your HVAC needs!

    5

    I called to get a quote to replace an evaporator coil for my AC unit. Roy came out the same day and provided an estimate that was lower than 3 other quotes and almost the same as one other quote. He did not try to sell me things I didn't need and provided information regarding what all he would do to replace the coil. He and his crew came out the next day and replaced the coil. If you want trustworthy, timely, polite, and excellent service, Roy and his team are the ones to call!

    5

    Fantastic service!! Roy was out the following day after calling to tell him the problem. Had my unit running and working properly very soon. He uses quality replacement parts and keeps you infirmed of what needs to be done. Reasonable prices and excellent service from a straight up honest guy. He shoots straight and will make sure things are done right before he leaves. He is now my go to for any future AC situations.

    5

    Our A/C stopped working on Wednesday. We notified Select Home Warranty(SHW). RS AC & Heating was dispatched by SHW. Roy, the technician made an assessment and notified SHW. However, the claim was denied by SHW. We decided to replace the unit instead of repairing it. We were quoted a reasonable price. A new unit was installed on Tuesday. The services provided by Roy and his crew was excellent. They arrived on time and finished the job in 7 hours. They cleaned up their debris both inside and out. If we have any other A/C problem, RS AC Heating will called. Thanks Roy.

    5

    Roy was great. Last year my AC compressor went out and I did not have a good experience using my warranty company. Roy was pleasant, transparent, and timely and affordable. I will only go to Roy for all future AC and Heating needs. Very happy I found him

    5

    My AC went out on a Friday Roy responded the same day I contacted him. He had the quote Saturday morning for a new system. The equipment was installed Monday morning. He is professional, the price was fair, and he is efficient. I will recommend him and use him going forward.

    5

    Roy was great. He did a detailed inspection, identified our problem, and explained our options and what the pros and cons of each were. We got a minor repair done first to get us through last summer and when we were ready to replace the entire unit, he was even able to come down a bit on the price because the cost of materials had changed. He ran new returns in more efficient spots, got the install done when he said he would, and we're already seeing great results. Solid work, honest guy, very competitive price. Highly recommend.

    5

    So glad we found Roy to work on our AC systems! He’s easy to talk to and responds in a timely manner. He was able to come out quickly to check our AC unit and gave us an estimate same day. We needed to get our AC unit upstairs replaced and he was able to do it quickly. Upon working on our upstairs unit he noticed that our downstairs unit was also struggling to keep our first floor cool. He was able to check out that unit right after replacing our upstairs unit. We were so impressed with Roy’s service and knowledge that we are going with him to get our second unit replaced. I would recommend him to anyone! So glad we were able to find someone knowledgeable, reliable, and honest with to work on our HVAC systems from now on!

    5

    My compressor was acting funny on a holiday weekend. Called my normal company but they wanted to charge me a $150 service fee just to come. Called RS AC and Heating, Roy came quickly , charged way less to diagnose the problem and educated me on ways to prevent the issues from happening again! All within a timely manner! I appreciate your customer service Roy! Hope you made it to church on time!

    5

    Last year I called AS AC and Roy redid some ductwork for our AC so we could feel the air better in our kitchen and he did good work. This weekend our AC went out and I called Roy again and he came on a Saturday and by Monday we had a new unit because ours was completely dead. This also seems to be a family business and I feel like I can trust them. I will be calling them for any future needs.

    5

    Roy worked on our AC ductwork system, and he was easy to talk to and responded in a timely manner. He was able to come out quickly to inspect our AC unit and ductwork. After assessing the situation, he recommended rerouting the ductwork for better airflow. We were so impressed with Roy’s service and knowledge that we’ll be using him for maintenance and any future issues. I highly recommend him to anyone!

    5

    RS AC and Heating did an absolutely amazing job fixing our HVAC system! From start to finish, Roy’s professionalism and expertise were unmatched. He quickly diagnosed the issue and had everything running smoothly in no time. Not only was his service top-notch, but his pricing was also the best compared to all other companies in the area. Honest, reliable, and efficient—RS HVAC exceeded our expectations in every way. If you’re looking for high-quality work at a fair price, this is the company to call! Highly recommend.

    5

    In the heat of the summer and my AC had died. I was referred to Roy by a friend who had used him and was pleased with his work. He was at my house in 45 minutes from clear across town. He looked over my inside and outside units and explained what was wrong. No real surprise on my part as I had been nursing the system for several years. Roy provided an estimate that was competitive and fair and a date to install that was fast. Roy and his team were on time and quick at getting the old system out and the new system installed. The thermostat he installed with the the system was nice but I wanted an ecobee which he later came back and helped me install no charge. The new system has proven itself efficient and effective at cooling my house with my electric usage down by 25-30% as compared to with the old system which itself had already lowered my energy usage by half when I bought it 18 years ago. Thanks Roy!

    5

    I have been using RS AC & heating services for my heating and AC needs for almost 5 years. and I’m very impressed with their service. Roy is very knowledgeable, professional, and punctual. They quickly diagnosed the issue with my system and explained everything clearly before starting any work. The repair was completed efficiently, and the pricing was fair, with no hidden costs.

    I also appreciated their willingness to answer all of my questions and provide maintenance tips to avoid future problems. I would highly recommend RS AC & heating services to anyone looking for reliable and quality AC/heating services!

    5

    What a great company!
    It's a bummer when your AC quits in August. But, if it does, Roy at RS will get you back in the cool faster than you'd think possible. My AC went iut on a Sunday afternoon, and by Tuesday morning it was blowing colder than it ever had! Roy is friendly, knowledgable, and willing to help you however you need in order to get you back to working conditions. He'll be my first call from now on!

    5

    Replaced both old units with new heat pump ac units. Very professionally done and price was great. Ran new electrical from box to attic. I am very OCD and Roy's instal was perfect.

    1

    Waste of time and money. They didn't even fix my system. Had to call different company that got it done right

    5

    Perfect balance of friendly and professional, they’re responsive and did great work. We’ll be using them again.

    5

    They've treated me and my AC systems very well throughout the years.

    5

    Was very professional & kind. Really appreciated him being very responsive & helping us on a Saturday. Great job and thanks again.

    5

    Mongomery has been maintaining my system for over 7 years. They are prompt and go above and beyond to keep my aging system working.