HVAC reviews in Wylie, Texas

4.9 based on 455 reviews Back to the listing
    5

    Great experience! We received a quote to run a new duct line, then they were able to come back the same day to do the job. The work was completed professionally and the site cleaned up.

    5

    I can’t remember if our techs name was Justin or Dustin but he was polite, professional and honest. He was very knowledgeable.

    5

    We’ve used these guys before and they’ve been great each time. This time around it was Jonathan.

    Jonathan was awesome! He was here all of less than an hour, working on something I already spent hours on and couldn’t figure out. He walked in and within a minute knew what the issue was and wasn’t.

    He was very detailed in explaining the charges, what the cause was, and also installed a ball joint so the pipes could be maintained to prevent future blockage and leakage. Very reasonably priced as well.

    Really happy with these guys, keeping them as my go to AC people for sure.

    5

    The Gentleman that came by Dustin was so nice they helped us get a good price on fixing our issue! Explained everything that was going on even pricing.. Definitely still be going back if any issues with our unit..They never fail to respond quickly and fix any issues that come up! All the gentlemen with this company are knowledgeable and courtesy!

    5

    We woke up to no air conditioning. We called Martin heating and air because they had good reviews. They sent Dustyn out the same day and he was very professional and courteous. He fixed our air conditioner at a reasonable price

    5

    Definitely the best AC company out there! Steve is incredible. My AC went out on Saturday and I was told by another company I needed an entire new system totaling $12,000. I just bought this house a month ago and was very stressed. Steve came out and took a look at it and within 10 minutes found that there was a broken wire, he repaired it and boom the AC system was working as good as new. Would recommend to anyone and I won't use anyone else.

    5

    Johnathan did an excellent job, he was timely and explained every detail of the repair along the way. No gimmicks just honest service. I highly recommend Martins. Also, when I called before they opened the owner answered the phone and was friendly and committed to same day service.

    5

    These guys are great! We've had them out a few times for different A/C issues and have always been professional and courteous. They are our go-to for all A/C and heating issues/maintenance in Wylie, TX.

    5

    Jonathan was my service man and was very informative and polite. He discussed the steps he was taking to ensure that i understood what my options would be. I will continue to use Martin Heating & Air! Thank you for working me in quickly!!

    5

    Martin is our company go-to for HVAC. Not only do we feel like they do a good job, but they're also trustworthy and fair and won't charge you for something A) you don't need and/or B) something they didn't do.

    Dustyn is usually our tech and he's super-friendly, down-to-earth, extremely personable and knowledgeable. If he doesn't know, he will take the time and work it until he does and resolve the issue. The other techs we've had are equally good.

    Jessica in the office is always a joy to work with, and they are so good about getting someone out to you asap. Great company to work with! Any time we have had issues, they've been dealt with immediately and we appreciate all they do to keep us in service in the heat & cold! :)

    5

    If anyone has A/C or Heating issues. Please call Martin Heating and Air. It’s has great service,! My husband and I were happy with the service all around. They mainly take time to explain the job that is being done and answer any questions the customer has.. We are extremly Happy & Blessed Customers

    5

    I HIGHLY recommend Martin Heating & Air. Dustin was so helpful and honest. Add them to your list! You won't regret it!

    5

    Prompt and super helpful service! Jonathan was so polite and kept me informed on everything. He showed pictures with explanations and made sure I was comfortable and understood everything he was doing.

    5

    Cannot recommend this company enough! Dustin did an excellent job. He was thorough, careful and very knowledgeable. Will absolutely call them again when we need help with our AC or heater!

    5

    Everyone I've dealt with at Martin is top notch. They take the time to explain what happened, how I can troubleshoot in the future and deal with my loud, large dogs with grace.

    5

    Above and beyond service. From the moment I called until the technician completed the job. The technician was knowledgeable and very informative, courteous and trustworthy. Very fair pricing.
    We will be using Martin from here on out and would highly recommend them to anyone needing service. We will also be signing up for their customer care maintenance plan.

    5

    Repair rep showed up promptly at appointed time. He was friendly and knowledgeable, giving me good information and advice. The repair was done quickly and the price was reasonable.

    5

    Showed up on time and very very nice. I liked that they were able to repair my system without pressuring me to purchase a whole new system. Very refreshing!

    5

    Working with Martin Heaton air was a great experience. The customer service was very professional and they listen to my problem and we’re able to fix the issue in a timely manner. I highly recommend this business. Steve Martin explained each step so that it was understood what needed to be done He was very professional.

    5

    Great service and great techs! This is the second time I’ve had Martin HVAC come out and service my unit. They sent out a tech same day both times and were very professional and educational! Jonathan was prompt, kind, and extremely helpful. Top notch service!

    5

    We had a bad evaporator coil. The two technicians did an excellent job in installing the new one. They also put a peice of metal where the floor rotted through for us.
    Thank you Martin Heating &Air and a big thanks to your two installers.
    From a happy and comfortable couple!!