HVAC reviews in Wylie, Texas

Great family owned business. We are always looking for small businesses to patronize. Chris showed up quickly and took the time to explain everything. Definitely recommend!

We called prestige heating and air to come look at our old AC unit. Chris was not only extremely professional and on time, but he also was very upfront and honest about what was going on with our system and what needed to be done. He took the time to to explain everything to me to make sure I understood the situation. What we had expected was true, we needed a new AC system. He was very reasonable on price, and I didn't feel that he was trying to sell us on more than what we needed. There was absolutely no sales pressure at all! The day of our installation, which they did on a Saturday morning, they showed up at our house at 7:00 a.m. on the dot, and we're done in less than 4 hours. His people were efficient and very respectful of our home and our property. My husband and I were absolutely thrilled with our experience with Prestige Heating and Air and absolutely recommend them to anyone we know needing AC service or installations! We believe in supporting local businesses, and Chris and his team are absolutely the best in Wylie!

We could not be happier with our experience with Prestige Heating & Air! Chris and his team installed a new AC unit and have provided maintenance on our old unit as well. They do excellent work and are dependable, reasonably priced, extremely thorough and professional. Best work ethic I've come across in 25 years and I highly recommend them!

Chris and his team were so helpful! They were able to see us same-day when our AC went out. They were very knowledgeable and thorough, and they took the time to explain all of their assessments and recommendations. We will definitely be using Prestige for any AC needs in the future!

Prestige Heating and Air was very responsive to our urgent call when our A/C went out. They assessed what we needed right away an had our home cooling in a timely manner. We will definitely be recommending them to our family, friends, and neighbors. THANK YOU!

Chris was amazing! Friendly, honest, and fast! I will be calling Prestige for all of my hvac needs!

We have had great experiences with the folks at Prestige Heating and Air. They are very professional, knowledgeable and friendly. We were thankful they scheduled today (just before the bad weather) for emergencies. Eli was prompt and efficient and did a great job.

Chris and his team have definitely taken care of us when we have had HVAC issues or just need advise and maintenance. He is very honest and will go out of his way to ensure we understand what is needed and the price is fair. I definitely recommend Prestige Heat & Air!

As a veteran of the USMC of 19 years now,, I really value honesty and hard work, and that’s exactly what I got from [HVAC Company Name]. From the moment they arrived, their team was professional and straightforward. They didn’t try to upsell me or push unnecessary repairs, which I really appreciated. Their pricing was fair and transparent, with no surprises at the end. The quality of their work was top-notch, and they made sure everything was running perfectly before they left. If you’re looking for an HVAC company you can trust to do the job right, I highly recommend them.

Chris at Prestige was recommended to me by a neighbor so this was my first time using them. They came on time with a "crew". Exceptionally clean job, methodically did several tasks at the same time, everything was done to perfection. Terrific bunch of guys that really know what they are doing. Very impressed and highly recommend them.

Chris, Joanna and the team at Prestige are knowledgeable, professional and trustworthy. They have done several jobs for me and I have been so impressed by them that I have recommended them to friends and family, all of whom also had rave reviews. HVAC work can be very expensive and needs to function correctly at all times. So if you need someone you can trust to keep you cool in the summer and warm in the winter, and most importantly someone who will give you an honest assessment of your system, this is the local business to call

Prestige Air recently replaced our HVAC system. Excellent service and great crew. They accomplished a large amount of work in an extremely reasonable time frame. Very satisfied, job well done!!!! Clean up by us after they left was a bare minimum they were so thorough!
Chris and Joanne were very helpful in finding us the best unit for our home. They help us arrange fast and easy financing. Highly recommend.

Eli Garcia was great, he explained everything he was doing while trouble shooting the problem with the heater. Christopher also showed up and explained he wanted to revisit the issue a few days later to make sure everything was running correctly. I had this company install the whole system and every time I have dealt with them it has been a good experience.

Could not have had a better experience. Prompt service by a knowledgeable technician . Would highly recommend and they will be my go to company going forward. Thank you for the outstanding service.

So happy with Prestige and the service they provide. I have been using them for 2 years and trust their expertise and quality of work. I never feel they are just trying to "sell" me a service and Chris is always transparent and explains everything he's doing. Trust is so important to have in a company, especially for someone with little HVAC knowledge. They will always be my go to and I'm so happy to have found them and to give them my business.

2025 update: still love Prestige, still top notch customer service, still won’t use anyone else!

2024- Updating my original review:

We have been using Prestige since 2021. Recently, we had our system checked for the upcoming summer and it was the first time Chris didn’t come to service our system. The technicians that assisted us were courteous, honest, efficient, and respectful. I’m happy to report that although their company grows, the level of service remains the same. We will continue using Prestige for all of our HVAC needs.

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Above and beyond service. Chris and his team are awesome!

The entire team was great! From beginning to end, Chris and his entire staff were super responsive and answered all of my questions. I'd recommend them to anyone with any HVAC needs.

Chris and Jonna have been very helpful and kind even when I called at 10 pm with no AC. Eli the young man that came to work on my AC was very helpful and explained everything to me.
Prestige is The company you would want to do business with there Honesty and Integrity speaks for itself.
Dianne Farnsworth

I got this company contact from my neighbor. Chris and Joanna are great. Compressor was bad for my AC. They checked the warranty from company, got the parts from company and then installed. I would recommend the service to my friend. I would also use them for preventative maintenance.

Prestige Heating and Air was friendly and professional in their knowledge of the problem we were having. They give fast and friendly service. I couldn't be happier with the service they provided.

Chris and Eli did my yearly checkup and did a very good job. Plus, I had a few concerns that I spoke to Chris about and he suggested a few remedies.
Very personable and trust worthy. I am definitely happy that I chose Prestige Heating and Air.
Chris and his crew came to the house and did a fantastic job, and he explains everything so I can understand it very well. I have never seen such great customer care and professionalism in this AC/Heating business as I have experienced with Prestige Heating and Air. He is without doubt, the very best in this field. I highly recommend calling this company and having them service your needs!