HVAC reviews in Wylie, Texas
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These guys found a very hard to find condenser and had it installed in just a few days. Other HVAC company told me it was impossible.
Martin HVAC can do the impossible!! -
Jonathan was so personable, respectful as well as professional. That is a rare blend of attributes and he was fantastic. He took the time to explain every aspect of his diagnosis and repair. Five stars for sure ⭐️⭐️⭐️⭐️⭐️
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OUTSTANDING SERVICE!! Same day service call, was on site within an hour on a Saturday. Technician was thorough and knowledgeable on our issue and quickly found the problem. They ensured our servicing and other AC equipment was all up to par and didn't just repair and go. Couldn't ask for a better experience. Thanks Martin Heating & Air, you just gained another loyal customer!!
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Scheduled me right away. Replaced fan motor that early evening so we were very comfortable later that evening.
Definitely would use Martin Heating & Air in the future.
Thank you !!!! -
Incredible customer service which is not always easy to find. We were new customers looking for same-day repair on a challenging weather day. They did all they could to get us on the schedule, showed up, very professional, fixed the problem and were very fair in pricing. Would confidently recommend and use them again!
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As soon as I called Martin heating this morning they had Dustin come out within 15 minutes. He had the blower motor that needed to be replaced in his van. He then let me know the circuit board was out and needed to be replaced. He was able to get that in about 15 min due to his coworkers help bringing it to him. Dustin was professional and kind. He worked quickly to get my heater working again and the company gave me a $150 veteran discount. I would highly recommend this company!
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Very professional and very friendly. I have used Martin Heating & Air a few times in two locations and they have always been professional and helpful and their pricing is very reasonable, especially if you take into account the work they do!
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My A/C went out the morning we were leaving for vacation! I literally called from the airport at 7:15 AM and they had a tech at my house that morning and repaired before my plane left. I was told to enjoy my vacation and we could settled up when I got home. WOW! Martin Heating and A/C went above and beyond for me. They have defiantly earned my future business. 2 days later my grandmother was having A/C problems so we called Martin again and just like that we had the exact same service for her as well! 5 star company for sure
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I'll never use another heating and air company. They are quick to respond. They've always returned my phone calls and been good about telling me when they can come out. I've never felt overcharged. Quality of work is superb. And all the employees I've encountered have been kind and knowledgeable. My most recent call to them turned out to be nothing. They were honest about it. Ended up just buying their tune up for my 3 ACs.
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My friend recommended them and I was not disappointed. Such nice people to deal with. I will use them for all of my HVAC needs in the future. Johnathan was thorough and knowledgeable and very easy to talk to. Love this company!
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our technician, Jonathan, was totally professional, knowledgeable and friendly. The team was highly engaged and very easy to schedule. We had a great experience. We now have a Heating and Air partner!
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I contacted Martin Heating & Air and received outstanding same day service. The office staff were all very friendly and welcoming. My Service Tech, Dustyn was easy-going and knowledgeable … he thoroughly explained everything during the repair. An awesome business and great bunch of people…I highly recommend.
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Jonathan was very professional, took the time to explain to me what the issue is, explained the costs associated. We appreciate the quick turnaround time and getting us back up and running.
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I literally cannot adequately sing the praises of Martin Heating and Air - in part because I am a terrible singer, but also because they were such a blessing to our home and our family. After spending almost 2 weeks meeting with HVAC companies for an entire system replacement, I was feeling very confused and defeated. Estimates ranged by over $20K difference and there were so many conflicting opinions, I felt like no decision was going to be the right one. I prayed about it, felt I needed to hear one more and put a post out on FB, to which the owner, Steve, replied immediately and his lead was at our door the very next morning. Jonathan was our primary point of contact and, wow, not only is he knowledgeable, he's incredibly consultative and thoughtful. I shared with my husband how rare it is to encounter people who genuinely like to take care of others, and Jonathan set Martin apart from all the others. We discussed all the different things I'd heard and learned and he truly cleared the path with a simplified solution. When he presented me with our options, their pricing was incredibly competitive. I felt so positive about this decision. When install day came, we were blessed by Omar and Luis. Those guys are incredibly professional, respectful and you can tell they care about the quality of work they're doing. They spent 12 hours in our home and came back the next morning, smiling and ready to finish the job. Jonathan followed up with us on his day off, just to make sure we were in a good spot, and he came back on day 3 to reinspect everything, check levels and make sure everything is as it should be. It is a huge investment and I am so grateful to have crossed paths with these folks, although I hope to never need their help again, they will be the first I call and the first I refer to anyone in need of HVAC help.
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Steve responded quickly to my request for service. It was easy to get him scheduled - even though it was a holiday weekend. He showed up first thing in the morning of the call right on time, quickly diagnosed the problem, showed me pictures of the issue, and what he did to repair it. He was super friendly and got us back to normal very quickly! Highly recommend!
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I can’t say enough good things about Martin Heating and Air! Dustin was absolutely amazing—he went above and beyond to get all the work done perfectly. Super professional, incredibly helpful, and kept everything affordable. It’s rare to find a company that checks all the boxes like this one. Highly recommend them—10 stars if I could!
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Customer service is top tier. Very easy to work with. Explained the process really well making sure I understood what to expect. Highly Recommend.
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I had an issue with my drain line that had gunk and algae buildup, causing problems with water drainage. Jonathan Cortes did an excellent job clearing the line and treating it with a drain cleaner to prevent future issues. He also went above and beyond by pointing out a probable pipe elbow that might need replacement.
Jonathan was thorough, professional, and proactive. I’m very impressed with his service and highly recommend him! -
The technician arrived at exactly when he was scheduled. He was very thorough in the work that he did. He was very professional and courteous. I have never had anything except great service and pricing from your company… And I have shopped around. I recommend Martin Heating And Air to everyone that I come across who is in need of HVAC service
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Steve and his guys are GREAT! They are quick to repair all my HVAC issues and fair priced. Thank you to Jessica and Yulia in the office too - they are so patient and attentive. Awesome to work with!
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He was great! We are basking in the coolness! Explained it very well! Never change from Martin heating & Air!