Plumbing reviews in Wylie, Texas

I wanted to write a review and thank TJ for guiding us through the process. We had several slab leaks and TJ helped us with keeping us informed. It all turned out great and couldn’t be happier. I will be calling to replace my faucet in the master bath!!!

We recently bought a home which needed work on the plumbing and this company made the process so easy. TJ was amazing and guided us through the entire process and put us at ease with the scope of work being done. We couldn’t be happier with the service and value. Thank you TJ and Hole in One

I just bought a house, and I called Hole in one plumbing to fix what the previous owner wouldn't. They met me at Home Depot to get my order, which was new toilets. They installed the toilets and garage dispenser. As well as drain the pipes. They went above and beyond and gave me a fair price. I will always go to Hole in one for my plumbing needs. Thanks again, guys!

I definitely have a new go to plumbing company now. They came out after another company was unable to find the leak that was ruining our floors. They ran multiple tests and were determined to find the cause while the prior company suggested it might be a sewer leak they couldn't detect and left. After a few hours they found the leak in one of our walls. They gave me a very fair quote and got into the wall to do the repairs. After they were in there they found several more joints as part of the water softner tie-in they said didn't look great and went ahead and replaced those as well. The team that came out, Clint and Ty, were great, explained everything really well, and were very personable. I would recommend them to anyone with a leak.

I called then and they came out the next day to give me a free estimate. They were very nice, punctual, professional, and knowledgeable. The worker and owner went above and beyond to assist us with our needs. Their prices are very, very reasonable and they did a wonderful job. I'm saving their number for next time!! I don't give them five stars, I give them ten. Thank you Hole in One!!

Very professional and knowledgeable. Eric showed up right on time, quickly diagnosed the problem, explained it to me and repaired the problem quickly. There are so many plumbing crooks that are out there to take advantage of you. So refreshing to work with a company that is trustworthy and principled. I highly recommend Hole in One Plumbing! -Ask for Eric, he was wonderful to work with.

Hole in One Plumbing is a phenomenal team, that gets the job done professionally along with creating long term relationship. I highly recommend anyone gets in contact with them, to get the best thing done! Baylee and Ryan were the professionals that assisted the difference with immediately results, and also education on how the system works, how to work etc.

The home office representatives are also phenomenal and provide such a great service at anytime with any questions. There are not enough stars to truly represent the A-team in and outside the office.

Want the best, get service from the best. CALL THEM TODAY!

Joe arrived on time, listened and learned what I was wanting to have done, quoted me a fair price and immediately got started.
Joe was courteous, thorough, competent and represented Hole In One Plumbing in a great way. I would not hesitate to recommend them and will have them back for any future repairs.

After the Great Freezing of 2021, our plumbing developed a weird slow leak on a hot water line. (It had a way worse leak and flood before that, but that is another story.)

Before we used Hole in One Plumbing, we hired a different company, which shall remain nameless. That fellow said that the reason we had a leak was because of an unused water filtration unit under the kitchen sink. After charging us $150, he left, and the weird, slow, leak continued. The water dribbling out into the garage was so hot, that on the drywall in front of the leak, we started to have black mold or mildew growing!

We hired Hole In One, and the plumber they sent correctly diagnosed the problem. They gave a reasonable estimate for the repair. He also suggested we think about the water heater at the same time, as ours was at or past the normal life expectancy, having been installed in the early 2000's. We had them come to the repair work, and the install, as well as put a recirculator pump in on the hotwater so we wouldn't have to wait four minutes for the water to get hot in the master bathroom shower. They came and did the work, cleaned up appropriately. There was a slight problem with the recirculator pump, and the dishwasher a tad imbalanced. We notifed them, and within a day or so, Eric was back out and fixed the minor issue quickly. (I probably could have fixed it myself if I hadn't gone to college to be an English Major!)

Anyway, it's really satisfying to encounter a company that is professional.

Ty and Jason were personable, kind and took their time explaining things to me. The guys did a great job and completed the work in a timely manner. Affordable and honest. I am very pleased with Hole in One and will continue to use and recommend their services.

Hole in one plumbing replaced all the cast iron plumbing under my house and the main line all the way to the street. They were always on time, the prices were very fair, and they finished the jobs early or on time. They were fantastic

Thank you TJ @ Hole In One Plumbing for coming to our rescue. Our fresh water main line had started to leak and we had to cut off our water late in the day. TJ arrived within the hour and quick (and thoroughly) fixed our issue. Keep in mind, that his day had already ended, and he had to drive an hour to get to our home. TJ is extremely knowledgeable and cares about his customers. Highly recommend.

When I called Hole In One Plumbing last month to schedule someone to come out to repair our sewer lines, there was a long queue--and I realized it was for good reason. The estimate they gave us for the job was less than half of what I was quoted from another company (this company came out the same day I called and gave what I thought was a ridiculously high estimate). The final cost was the same as what we were originally quoted, even though they ended up doing a LOT more work than what was outlined in the quote (our house is really old). They really go above and beyond to make sure the job is completed successfully, and with extremely fair pricing as well. From the minute they pick up the phone to when the job is done, they truly make sure you're taken care of. Thank you for your professionalism and fairness.

We are so grateful they were referred to us. They were able to find a small leak that was ruining our floors after another plumber said our water lines weren’t leaking. They did an amazing job finding and fixing it in the same day and were very reasonably priced. We will be recommending them to everyone.

I called and asked if they can install an entire home filter that I purchased online. The rep said yes and booked me for two weeks out. I get a call two days before and the rep asks to confirm the job is for a refrigerator. I said no I want entire home. She said they don’t do this service. Big waste of time. 3 star review is generous

I have used this company in the past, they did an excellent job and the price was $15,000 below what others were quoting.
I called for another job and that was to see what was stuck in our tub. I'm assuming they dislodged that and I was wanting new shower and tub trim put in. I had the kit I wanted which was Moen. Guy tells me this is Delta. He was positive it was Delta. I didnt think to go look at the faucet that was taken off because I had it soaking in vinegar to get the soap scum off. So, they were going to the store to get a part and I asked if he could pick up a new trim kit. The main part I wanted fixed, he said he could do that. He did try. Now, after they leave and I'm checking my faucet thats in vinegar, the part was Moen. So, here I had what I wanted him to put on and now we have a Dankin product, not even Delta that he put on.
The main reason for them coming out was to dislodge what was stuck and put a strainer on the tub so no more items could be put down the drain and he couldnt do it.
I just dont think I will be calling them back out after this. To me it was some bs to waste time to get more money. They were here from 10:45 - 1:30pm just to fix two things. I think I might have to snake the drain just to make sure they got that part fixed. I could have saved myself $350 and probably did a better job. Also, he cut my shower wall to get a screw in. Had he used my parts, he probably wouldnt had to do that.

I was in need of a plumbing service to replace my home's sewer pipes. The owner, Mr. Oscar and the team leader of this project, Clint did a phenomenal job with completing this process for me. Throughout this process, they were provided the most satisfactory service and were courteous enough to help me with some additional plumbing problems with no additional charge. We appreciate their services so much!

I have used Hole in One Plumbing for about 10 years. They always had wonderful guys working for them. From October 2023 to January 2024, all their guys are gone. There are two teams now. One has Dustyn as the lead and the other Tim. Dustyn literally has broken everything he touched in my masterbath - installed the toilet flange at 14 1/2 rough in (now learning code is 10-14). My previous toilet was 10in rough in. He didn’t check to make sure it would work. He spilt primer glue all down the toilet pipe. He didn’t properly install the toilet and water leaked all over the new tile, spreading the caulk all in the grout unable to come up. He bent a screw hole on the shower valve, making it impossible to probably install the face plate. He purposely bent the stopper handle on the sink to try to make it work instead of telling me my faucet doesn’t work with my sink. I have had Ashley tell me she would talk to Oscar the owner and get back to me multiple times but never hear back. They have cashed my check even though my toilet wasn’t properly installed and they have not talked to me about a remedy for my shower valve. I would stay away from this company. They do not do what they say they will. They don’t care about your home.

If I could give more stars I would. My old pier and beam house in Dallas has one bathroom and one shower. One night the toilet backed up into the shower and it was chaos because I have a wife and twin daughters who were without a bathroom. I tried for 3 days to fix on my own renting equipment from Home Depot. Finally I broke down and called a professional before world war 3 broke out at home. Ashley who answered my call was super sweet and very knowledgeable. She listened to me rant about the situation and had someone scheduled to come within a few hours. The technician showed up right on time with a smile and very friendly attitude. I apologize I forgot his name, but he was great. He accessed the problem and had it fixed in a couple hours. Apparently those old cast iron pipes are a nightmare, but he got it done. My 3 ladies are super happy now, but not as happy as I am. I expected to pay a fortune, but this company didn’t kill me on price just because they knew I was desperate to get it fixed. Very transparent and honest company. Even the technician kept mentioning what an amazing work environment they have and how the owner of the company takes care of his employees and customers. I can’t say enough about how impressed I am with this company. He even took the trash he pulled from drain with him in a bag and cleaned up the bathroom. I literally had to make him leave and tell him I would clean because he had worked hard enough. I will use this company from now on and recommend to any friends or family.

Dustin and Hayden were great. Got right to work once I explained what I needed and were quick and efficient. Work area was clean once they finished. I appreciated how they walked me through what was done to fix the problem. Will use Hole in One Plumbing for any future needs!

Hole In One Plumbing found two leaks in my sewer line and had to dig a tunnel under my house to access them. There was a LOT of dirt that had to be removed and temporarily stored in my yard. This was particularly difficult for them because they had to move the dirt through a landscaped garden area that had pavers. Although I expected at least some damage to my plants (it simply isn’t reasonable to expect NO damage), not a single plant was damaged. After the repairs were completed and the yard cleaned up, there was not a visible trace that they had even been there. Perfect execution of a clean-up!

However, the next day I found a small issue with the compaction of the soil under the house (story for another day on how I discovered this). I called Hole In One and described my concern, but they tried to assure me that what I was questioning was unavoidable, was normal, and wouldn’t be a problem. I asked for an opportunity to show someone what I was concerned with and got no resistance from them at all. A rep came back to my house and when I answered the door, I was surprised to see an entire work crew standing there ready to get to work in case I was right. I showed the crew chief my concern and he agreed with me. The crew got right to work to and fixed the issue in a few short hours. The cleanup, as before, was impeccable. To top it off, this work was done on a cold drizzly day. I offered to let them come back on a nicer day, but the crew chief was nice and said they do this all the time, sometimes in worse weather that that day.

Any average person or company can do good work, and we all make the occasional mistake. However, it takes an EXCELLENT company to own that mistake and happily make it right. Thank you to the management and excellent work crews at Hole in One. I hope I never need to call a plumber, but if I do, you’ll be the ones I call first.