Plumbing reviews in West Jordan, Utah

We were very pleased with the plumbing service we received! After a plumbing issue popped up right before some family was coming to visit, we called and they showed up in West Jordan within a couple of hours. They quickly checked out the problem, explained what needed to be done, and gave us some helpful advice. We agreed with their suggestions, and everything was fixed up and running smoothly well before our guests arrived. Javier and Luis were professional, friendly, and easy to work with. A while back, they also replaced our septic drain field and did excellent work then too. We highly recommend this plumbing company!

after getting a huge bill from the gas company for unusual usage, we weren’t sure who to contact since the gas company only checks up to the meter. a quick online search led us to jackson family plumbing & hvac for help with finding a possible gas leak. after calling, they sent luis out within a few hours. when he arrived, i wasn’t feeling well, but luis was very patient and kind. he took his time, checked everything carefully, and quickly figured out that our old water heater needed to be replaced. he explained everything in simple terms so we understood what was going on. even though our home warranty ended up covering the replacement, i was really impressed with how professional and helpful luis was. from the first phone call to his visit, the service was outstanding. if you need a plumber in west jordan, i definitely recommend giving them a call. their team is friendly, knowledgeable, and very respectful.

the team here in west jordan truly stands out as a top plumbing company. first, they get all the basics right—they answer calls, get back to you promptly, show up on time, and always deliver excellent plumbing work. their professionalism is really impressive. what sets them apart is how they go above and beyond. they offer helpful advice and actually work with you to figure out the best way to solve any tricky plumbing issues, paying attention to how things look too. they're not the kind of plumbers who just rush through the job and leave. on a recent visit, luis and his crew even took care of a couple of extra things for me, like adding extra support to a drain pipe they noticed and tightening up a basement door knob, even though those weren’t on my original list. they’re definitely my go-to plumbers in west jordan for any future jobs.

i had a really good experience with jackson family plumbing & hvac. my main sewer line kept getting clogged because of tree roots, and trying to clear it myself just didn’t work. after calling, they set up an appointment fast and showed up right when they said they would. luis, the plumber who helped me, was super friendly and figured out what was wrong right away. he got everything cleared out quickly and explained what he was doing, which made me feel comfortable. the service even came with a warranty and the price was fair. now i know who to call for plumbing problems in west jordan, and i get why my neighbor recommended them!

I called for plumbing help in West Jordan and explained my situation, including that I wouldn’t be able to pay until later in the week. The person I spoke with was very understanding and scheduled my service as soon as possible. Luis, the plumber who came out, was friendly and professional. He pointed out an issue at my meter, and even though he couldn’t shut off the water, he still managed to fix the main problem. Luis also gave me a clear estimate for fixing three valves in the future. I can see why this plumbing company is trusted by so many people. Highly recommend them for anyone needing plumbing work!

I was really impressed with how well everything was handled! My water heater in West Jordan started leaking around the threaded joints, and I was nervous it might burst. I reached out to a local plumbing company for advice. Luis came over, checked things out, and let me know it was time to replace the old water heater for safety reasons. He explained all my options, went over the pros and cons of different heaters, and never pushed me into a decision—he just gave honest advice and let me choose what was best for my home. Since my house had old galvanized pipes that were starting to cause problems and turn the water yellow whenever the pipes were disturbed, I decided to have the whole place repiped. The crew was efficient, worked quickly, and kept everything tidy. I have a no-shoes policy at home, and everyone respected that by wearing boot covers inside. They made sure to cut only small holes in the walls during the repiping, which I really appreciated. The whole project was done in just a few days, and I was updated regularly on the progress. If you need a plumber in West Jordan, I definitely recommend giving these guys a call!

After coming back home to West Jordan after a vacation on a national holiday, we found our water heater leaking badly and knew it had to be replaced right away. Our regular plumber couldn’t send anyone until the next week, which was frustrating. While sorting through the mail, I saw a postcard from Jackson Family Plumbing & HVAC and decided to give them a call. The person on the phone was very helpful and let me know that, while they couldn’t come out the same day, a plumber could be there the next morning to install the new water heater I’d picked up from Home Depot. Luis showed up right on time, was friendly and professional, and got the job done quickly. He also made sure my wife felt comfortable during the installation. After living in this house for over 20 years, I'm happy to say I’ve found a new go-to plumber for any future plumbing needs. The quick response and great service made everything so much easier.

i called for a water heater installation in west jordan and luis showed up right on time the next afternoon. while he was there, i asked if he could handle a few extra plumbing repairs and he took care of everything without any problems. all the work was done professionally, with a great attitude, and nothing was missed. the prices were very fair. we are really happy with how everything turned out. actually, we already scheduled luis to come back for more plumbing jobs. i would definitely recommend this plumbing service to anyone who needs great work at a good price.

I can’t recommend these plumbers enough. Theodore showed up a bit early, which was a pleasant surprise. When I called to set up the appointment, the plumbing company asked me to send pictures of the plumbing problems I was facing. We also talked over the phone about what was going on, so they came prepared with the right parts. Theodore even brought some extra supplies just in case, which turned out to be useful for fixing one of the toilets. He took the time to clean out the inside of my toilet tanks and got rid of all the built-up sediment. They looked brand new when he was done! I appreciated that Theodore talked with me about which repairs were really needed, and I felt I got an honest answer. The price for all the work was very fair, too. What really stood out was the respect shown for my home. Theodore asked if he should take off his shoes and made sure to be careful where he walked. If I ever need a plumber again in West Jordan, I’d definitely call this company.

After another plumber cancelled our appointment, we reached out for help and a plumber was sent out the same afternoon. Luis arrived and quickly reassured us that he would get to the bottom of our pipe backup issue. In about an hour, he had everything fixed and let us know our plumbing was working properly again. He even had us flush the toilets a few times just to make sure everything was flowing as it should before he left. We really appreciated the fast and reliable service when we needed it most!

This plumbing company did an amazing job fixing my home's plumbing issues. Their crew was very professional and worked hard to get everything done right. Even though I paid before the work was completely finished, they made sure to come back, finish the job, clean up, and double-check that all the repairs were done properly. Their customer service is excellent and they truly care about their customers. Javier, Theodore, and Luis have come to my house a couple of times—first to unclog a sink, then to clear a toilet, and later when my basement drains backed up. Each time, they showed up quickly, were friendly, and knew exactly how to fix the problem. I can't thank them enough for their great work and dedication. If I could give more than 5 stars, I would! I highly recommend this plumbing company to anyone needing plumbing help.

I had a belly in my sewer line at my old house in West Jordan, and as anyone with an older place knows, plumbing can be full of surprises. I was really impressed with Theodore, who handled each unexpected issue with skill. He clearly explained all the options, strategies, and costs up front, which made things easy to understand. It was simple to reach him by phone, and I always got a quick call back. The crew showed up on time and did the work exactly when they promised, which is something you don’t see every day. The plumbing job was professional and turned out great. Theodore made sure that the service matched the money I spent, which I really appreciated. I’ve already told friends about my good experience and would recommend them to anyone needing plumbing help.

When an unexpected drain overflow happened one morning, I called for help and a plumber arrived very quickly. The issue was fixed fast and efficiently. I was so satisfied with the service that I had them come back two more times—once to install a hot water tank and another time for a water softener system. I was really impressed by the quality of work. Luis was the plumber who helped me during the emergency, and I was so happy with his work that I asked for him again for the installations. He did an outstanding job each time. I definitely recommend their plumbing services!

We are very happy with the service we received from Jackson Family Plumbing & HVAC. Because of some unexpected plumbing issues left by the previous homeowners, part of our back deck in West Jordan needed to be taken apart so the tech could access the septic system. Javier, the plumber, arrived right on time and provided a detailed, clear estimate for the work. He made sure to keep the deck demolition to a minimum and really went above and beyond to make things easy for us. We were given quotes for both the best and worst case situations, but the final price actually ended up being less than expected. After being let down by the first plumbing company we tried, we’re so glad we decided to get another opinion. The whole experience was great!

Jackson Family Plumbing & HVAC came to help us when we had a pipe burst in our home. We tried calling several emergency plumbers after hours but couldn’t reach anyone. Luckily, our family recommended this company for their reliable service and plumbing expertise. We were thankful they fit us into their busy schedule right away. Javier arrived and was both professional and friendly, explaining everything about the repair in a clear and simple way. He answered all my questions patiently and even called back with more info after the job was done. The whole experience made a stressful situation much easier, and I felt truly grateful for their quick and caring response.

I reached out to Jackson Family Plumbing & HVAC for an estimate on a new water heater. Since Theodore was already nearby, he managed to stop by that same day to take a look. He quickly provided a quote, and as soon as I was ready, he got me scheduled for the installation without any delay. On the day of the job, the team showed up right on time with all their tools and got straight to work. The installation was done smoothly and professionally, and they took care to keep everything tidy and clean up after themselves. Theodore and his son were both very helpful, answering all my questions and making sure I understood everything about the new water heater. A few days after the installation, they even checked in with me to make sure everything was running perfectly. I’ll definitely call them again for any future plumbing needs.

These plumbers did an outstanding job! I woke up to find our old water heater had stopped working, and the garage in our West Jordan home was full of water. After searching online for a reliable plumber, I called this team. Theodore arrived within thirty minutes, checked everything out, and gave us a clear quote. We decided to go ahead, and in no time, they installed a brand new water heater and took away the old one. The price was reasonable, and they made the whole process easy and stress-free. I highly recommend them if you need plumbing help in West Jordan!

I don’t usually leave reviews, but the service I received from Jackson Family Plumbing & HVAC was fantastic. The office staff was very friendly and helpful. They arrived right on time and kept me updated with texts and emails about who would be coming and when. Theodore explained everything that needed to be done before starting. Theodore, Javier, and Luis did excellent work replacing our old copper pipes with new PEX, fixing leaks, and installing a new toilet and sink, as well as a mixing valve for the water heater. They were all very polite and respectful in my home. Theodore made sure to answer all my questions and walked me through each step of the work after they finished. They also cleaned up thoroughly so I didn’t have to worry about a mess. I would definitely call them again for any plumbing needs.

luis came out to help with my plumbing through my home warranty plan. he was able to fix problems that another plumber couldn't handle. what really impressed me was that luis had all the parts with him, so there was no waiting around for a trip to the hardware store. he really knows his plumbing and has great customer service skills too. i'm so happy to finally use my shower again now that he sorted out the water diverter issue. i would definitely recommend this plumbing company to anyone in west jordan who has had trouble getting things fixed right the first time. luis made sure to explain everything in simple terms, took photos to show exactly what was going on, and respected my schedule since i had an important meeting during his visit. the whole process felt so easy and stress-free. it's rare to find such reliable and friendly plumbers around here.

We are very pleased with the plumbing service we received. They responded quickly when we asked for a quote to remove our old laundry utility sink and cabinet and install a new one in our West Jordan home. We got the estimate soon after, and the installation was scheduled at a time that worked for us. The plumber, Luis, showed up right on time and worked carefully from start to finish. He made sure everything was installed properly, double-checked for leaks, and left the work area clean. The whole process was smooth, and the attention to detail was impressive. It was also great that there were no extra charges for using a credit card, which made payment easy. We’ll definitely reach out to them again for any future plumbing needs!

I had some serious leaks in my copper pipes and needed a plumber fast. I gave these folks a call, and they sent Javier out to help me. Javier spent a lot of time carefully soldering all the pipes, but the last one was bigger than expected and he didn't have the right torch for it. Not giving up, Javier called for backup, and that's when Luis showed up with another torch. Working together with both their torches, they managed to fix the big pipe perfectly. It was great to see such teamwork, and they joked that the story of their two torches would live on. I'm really happy with how quickly and professionally they handled the job. Awesome service!