Utility Contractor reviews across the US

Potelco is a great company, with a knowledgeable and hard working staff. They are always responsive and pleasant to work with. I would highly recommend them to anyone looking to perform construction services.

Salem Oregon would like to thank you for your help restoring our power🔌 outages🕯️. We appreciate you coming down to get power up and shinning 💡💡again. Thank you to your families as well. 💪💪💪

I'm told Potelco is the only contractor PSE uses for utility installation-thus it appears Potelco can get away with cancelling scheduled installs, not communicating with PSE case manager regarding rescheduled installation, and when you call Potelco-they can't give any information related to who is in charge of install, when installation is to occur etc etc. (secrecy) Local contractors inform me this is what Potelco does when they get behind in their work. We need another company to compete for PSE's business to thwart monopoly Potelco enjoys and abuses.

Guys in potelco truck swerved through 2 lanes of traffic. Almost hitting my car and running me into curb then start tailgating me flipping me off for something that was totally their fault need to do better research on people they're going to let drive their company vehicles

Tonight a driver almost ran into me in the intersection of Custer and Capitol in Trimester. He entered the intersection and realized he was in the wrong lane. Instead of finding a different route to the freeway, he cut me off within inches of my bumper. His trailer license plate is 8496-YL.

no communication, just got notified that our power is being shut off in a few minutes, people have been working on this project for weeks. I am trying to run a business and would have had a back up generator onsite to handle the phone systems and computers. Now all of our customers will suffer because of your lack of communication.

They don't warn you when they will be coming, they block driveways. Start work with LOUD equipment at 7 am, run around screaming at each other.

Horrible company that lacks clear communication. They handled the electrical upgrades in my neighborhood. We were notified in advance of power outages, but Potelco would cut off the power the day before, or go grossly over the expected outage time. The phone number we were provided by Potelco was never answered nor did they return phone calls during outages.

You have a Driver in Hillsboro, Oregon ' driving through a Fred Meyer parking lot at high speed, instead of waiting behind my car to turn right-he chose to drive around me and turn before I could. Squeezing his big, long work truck through a tiny space next to me. Almost hitting the side if my car. Myself and another car behind me had to back up, for him to move forward to make his illegal right turn. Almost hitting two other vehicles after that. Just to race up the parking space lane - in order to get to Taco Bell, 1/2 mile farther down the road. He drive this huge work truck as if it was a little race car. He needs driving lessons and to re- certify to be behind the wheel of something belonging to your business.Since I can't attach a photo - the work truck #044860 , US DOT320233 'young blond white guy driving the truck.

The Potelco crew dug up my phone line at the end of my driveway. The Forman said it was not marked correctly by the locating crew. Potelco then ran their pipe and covered the ditch and paved over the broken phone line. They said its CenturyLink problem and they would not be able to do anything to fix it. CenturyLink has not been out to fix it. I have been with out a phone or internet line for 5 days.

Potelco, working on behalf of Puget Sound Energy had their team installing a gas main in front of our house and inadvertently drilled the gas line through our sewer line to the sewer main. They sent a contractor out and repaired the damage and reimbursed us for expenses we incurred trying to fix the problem. We had a bit of trouble being reimbursed for a portion of the expense that we paid in cash to a friend who does drain clearing. In the end Potelco stepped to the plate and in the interest of a happy customer, sent us remittance in full for our expenses.

Plastic garbage everywhere just waiting to be washed down a storm drain - do better Potelco - clean up your garbage.

I think this company is full of amazing men doing crazy amazing things especially during storm season that most people don't actually appreciate especially when they're on the road in a vehicle facing a flagger like me to flag for these guys who restore power and communications to everybody so I don't understand why they get disrespected including flaggers by drivers. Nor do I understand why neighbors make complaints I mean I can just stop flagging and tell the boys to go home and y'all could be without everything but we're not like that we actually take some drama and beat downs from people's mouths that completely is out of pocket. Yet the patelco boys love the bucket heads love the Foreman's love the you know them all and so should you.... Have a good day...

Turned off power to a memory care facility at 8pm with no prior contact with business. I gave them more then one star because they did the work faster then they estimated after confronting them.

So the flagging company they use put there signs right in front of the garbage cans preventing a pick up so I moved the sign. Only to be told I'm going to jail they moved it back. So I moved it two more times and called the flagging company when the Forman working on the lines and two other workers came to my house in a threatening way. Told them to go not in a nice way. They moved the sign down the street and ultimately those trash cans were not picked up. Very rude employees who think they are the cops. Not ok especially at 8:30 in the morning. Very unprofessional!

These incompetent lazy slackers are leaving an entire town in the cold and dark. A tree is on a line. Other, more capable, teams are there and could do the work but because of union rules no one can work till these losers show up. Half a day later, still waiting.

Meet with your drivers and have them stop mak8ng illegal turns into do not enter roads and follow traffic laws when they are in a company vehicle.

This is for all the reviews claiming that potelco should "pay to park", not park on shoulders or partially in your yard, and how people rely on those area to park themselves. Do you rely on your electricity? Do you turn your lights on to walk into your home at night, use a machine to wash your clothes, or a electric stove to eat hot meals? If you answered yes to any of that...SHAME ON YOU FOR SAYING ANYTHING ABOUT ANYTHING WHEN THESE GUYS ARE WORKING A VERY DANGEROUS VERY TIRING JOB SO THAT YOU MAY KEEP EVERY PRECIOUS ITEM YOU HAVE RUNNING ON POWER AVAILABLE TO YOU WHEN YOU NEED IT! Walk your lazy self or find alternate means for the moment. This company and each of its workers has only your needs in mind so how about a little gratitude and acceptance of a temporary set back.

Thank you for working so hard during such horrible weather these last few days in Skagit and Island county. (Jan 2024) Our power was on sooner than we anticipated and we are grateful. Also thinking of the spouses that are w/out their loved ones for long periods during these times. You deserve some attention too!

I am sitting next to a loud diesel truck in the Edmonds ferry line, 3:40pm 3/16/22. After calling Potelco and reporting truck #04 4020
fifteen minutes ago, the truck is still running. Tell me why anyone is running a mid-size diesel work truck while waiting 45 minutes in the ferry line? Why do we have to have the pollution and the ridiculous noise? Why are your fleet drivers so poorly uninformed? Why wasn’t this driver called and told to turn the truck off? At nearly 5 dollars a gallon for diesel right now this driver is spending a ridiculous amount of money, spewing fumes and noise. This is completely unnecessary. There is no reason why this truck should be running and your company needs to take a proactive approach to making sure this ridiculous practice ceases.

Poles were being replaced and power was scheduled to be out for 6 hours. my wife is on oxygen, they said they could help us out. when they got ready to turn power off they brought over a generator with a cord to reach the oxygen concentrator so we didn't have to worry about time. the work was done quickly i had portable for her, but the battery would have needed charging in the car. luckily they were very quick, even if i did need to charge in car it would only have been maybe 20 minutes. very nice, efficient and polite. Thank you Potelco.