Utility Contractor reviews across the US
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Professional and good to work with
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The work was done quickly and professionally. Very happy with their service. I highly recommend them to everyone.
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I've worked with GPRS a couple of times and it's always a good experience. Communication is great and the staff explains the process and markings clearly which is appreciated. Definitely using them again in the future!
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Great experience with Project Manager, Damian Wheeler. Very friendly, professional, and detail oriented. I also appreciated how he showed up on time with utmost customer service.
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Very smooth experience. Professional and timely. Would definitely use again.
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Eli provided exceptional service on our project in Idaho falls. He took time to walk us through his findings and put together a comprehensive report that helped our construction project move forward.
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Thank you so much... for getting me on schedule so soon and for great customer service. Jim was very informative and communicated with me about everything. I will definitely use and recommend this company in the future! Thank you Jim
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Hired them to locate the sewer pipe in my yard. Was short $700 & they couldn't locate the pipe. The problem is, if they had evaluated the project beforehand, they should have known they couldn't help. They should have asked how deep the pipe is (based on the basement depth and what material). It turns out their equipment can't detect more than 8 feet underground and can't detect terracotta pipes. I could have given them the info if they had just asked. I didn't know the limitation of the system. They are more focused on collecting the money upfront. Be careful. The website has nice videos, don't be deceived by the glossy videos, they talk big, but in practice, not that great. This was a very limited scope work.
Blood hound, on the other hand, took a lot of time to think if/how they could help and didn't jump right in. I should have waited for them and they are half as expensive. No refund not even half when they don't deliver, that's probably why they didn't bother to study the feasibility of the project, nothing to lose, only gain on their part, they make money regardless why bother. -
Elias was great! Called ahead to confirm the appointment, arrived on time, was thorough and explained the process as he went, and did a great job! Spent the time needed to get it done right. Very much appreciate their service!
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Atrocious customer service. Was at the Las Vegas Veterans Affairs hospital, came out of a meeting to a GPRS van parked directly behind my car. I was on my way to another meeting, asked the tech if he could move the van so I could back out. Tech said “No”, stared at me and shut the van door in my face. I waited 20 minutes and finally a different tech appeared from the van, I asked him and van was moved right away. After I emailed GPRS with pictures of van blocking me inand their tech’s attitude with no response. So be careful choosing this company as it seems they only care about your money and not how they treat people (especially at a veterans hospital)
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Kevin Witte, area manager for my job was wonderful in every way. Very communicative, timely, hard-working, and fair. I would highly recommend Kevin and his entire company to anybody seeking this type of service.
Five stars out of five all day! -
We hired GPRS to locate water and sewer for a dig site for a new manufactured home. The tech was unable to locate the water and sewer and gave invoice for $700. The markings they provided were the same items Miss Utility were able to provide. I requested a phone call back from the manager who refused to have a conversation about the billing. Few months later they hired a collection service who will enforce the bill and communicate on there behalf. Invoice is being paid in full but did not have any value in the service that was provided.
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They don't leave you forth and long
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Not going to even bother, I called someone else. Because the estimate was never given to me, even 3 days later. They told me they were too busy. They never even looked in my panel, never opened it up to look inside, didn't tell me about a new ground wire being needed when you upgrade a fuse box. Not having it!!!!
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LVG is a very responsive company with excellent service. They helped us navigate through an "intruder alarm" situation from Saturday evening to Monday morning. While we were fortunate that the "alarm" was caused by a Chief's championship flag moving from A/C, LVG worked with us throughout the weekend until their technician could identify the cause of the alarm on Monday. We have been a customer for many years and this type of excellent service is typical of LVG.
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LVG took care of our aluminum remediation (switching from aluminum wiring to copper) which was required by our insurance company. They were very polite and easy to work with. Ashley went out of her way on a Friday night to get me the receipt I needed by the deadline. They were much less expensive and easier to work with than the electricians our community management company recommended. I’d give them five stars but word got out about them and they were doing so many homes that they got a little behind.
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I had an urgent electrical issue, and Chesterfield Electrical Repairs came through with prompt, quality service. Highly satisfied.
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Manchester Hills Electrical Co.'s staff was incredibly competent and productive, and they delivered exceptional service. The quality of the work surpassed expectations, and it was finished on schedule. I heartily endorse their knowledge!
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So very helpful! I needed to have some pipes located. Grant was able to help me over the phone and email. I didn’t have to use their service onsite, but if I ever do, I will be calling them! Thank you so much you saved be $$!
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Grant is incredible to work with. Showed up on time, located the water line quickly and with 100% accuracy. A first class person and a first class company,
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Grant was very professional and helpful on our project to help us understand the utility markings and how they related to the project. Without his assistance it could have been a very costly mistake.
Thanks so much Grant.