Utility Contractor reviews across the US

Great 👍

Not sure where they hire these brainiacs from to block traffic and direct cars then they close down a lane during work but clearly the training is lacking because these clowns have no clue what they are doing.

A disgusting company that let's immature children run the show. If they ask to enter your home to inspect your sewer, decline!!!!!!

Ian did a really good job. Inspected my sewer lateral to ensure no gas leaks had occurred. Top notch guy, top notch service

I am 47 years old. Out of all the jobs I have had this was the worse. Not professional at all. They say they do drugs test, but you can't tell with the people they hire. Drinking, using drugs on the job. I was blown away. No training at all. I don't think no one knows what they are doing. I was there for three weeks, and didn't learn anything from anyone. Guess they was to high, drunk, or trying to find their next date to teach anything. Atlanta Location

I had a gentleman by the name of Ian, ask if he could inspect my sewer line to check for gas. He was very informative and polite, explaining every step of the sewer line inspection. He was in and out in 10 minutes and I feel safer knowing there’s no gas in my sewer!

Vector was out and about in our neighborhood as a follow up to some gas line work that Spire was doing.

Without warning they needed access to my sewer clean out in the backyard to do a routine inspection. I would have appreciated a heads up though, as I had no idea this would be required.

The crew was courteous and nice. However, we once saw one of the crew urinating on the side of a garage in the alley. I didn’t appreciate that, but I guess when you got to go you got to go. Get some porta potties guys!

Great place

Honest, hardworking people operating in our communities safely.

Frank with Koons Ford Baltimore thanks you for the opportunity to provide for your needs!

Everyone I have spoken to has been very friendly, and they do great work.

I'd rather dig and ask for forgiveness than stay on hold with individuals who don't understand what an emergency constitutes use to be able to call and they came out

The Exactix ticket system is inefficient and poorly designed. I only needed cable lines marked under my deck, but the system requires marking the entire back of the house with all utilities—an incredible waste of time and resources.

To make matters worse, because you can't highlight in the system the need for marking under the deck, unless you’re present to direct the technician, the one area that repeatedly gets missed is under the deck—the exact spot needed—resulting in repeat service calls.

The system asks you to identify marking locations “facing the house from the road”—which makes no sense for properties like ours. We’re on an unnamed community drive, nowhere near the main road tied to our address. The system needs to be updated to handle real-world layouts.

The mapping could be better in the system and I should be able to mark multiple lots at once when they are connected.

No answer

Never showed up

No responsive to req

Very easy

Prompt and thorough. Thank you.

Great service, very quick response!!!

They were fast and efficient.