Utility Contractor reviews across the US

we requested a miss utility visit on March 17th, 2021. it is now April 5 and Miss utility will not tell us any progress. They claim a Covid related delay, but there is absolutely no reason why a 48 to 72 hour response time gets delayed 19 days. Clearly, Miss utility is ducking its responsibilities.

Typical Bureaucratic excuses!!!!!!!!!

Horrible!!! I have several jobs in Howard County that have not been marked in over a month. keep calling and emailing - nothing!! This is absolutely ridiculous. Just lost a large job yesterday. Customer thinks I'm lying to them about Utili-Quests ineptitude. No one to turn to. UNBELEIVABLE!!!!

I placed my request online and yhey came within a couple of days. They were very nice and marked all the places in case I needed it for later. Which is great because I do have some projects that I plan to do in parts. Very nice people!

This Miss Utility system, or 811, is an absolute joke. We got a response within the correct time frame that there was no impact from two utilities. But, where electricity enters our house is where our project is planned. How can they possibly say there is no impact when they don't visit the property? I called Rappahannock Electric Cooperative to double check. As usual, no one answered and after 24 hours no one has returned my call. I tried to get help by calling the Miss Utility number and pressed the number for help and was told to call the number I had just called. I suppose I could go in circles in their poor phone system and never get help. I hate to give bad ratings, but Miss Utility deserves it.

Planning for landscape work in my yard was very easy using the app. I got email updates and saw painting in the yard. Without that I would have never known anyone was here.

Not Reliable, Not Responsive. Received ticket no. and timeframe for the work request; however, noone ever showed up to mark the property. Contacted the office and always received inaccurate information. They get an "F" for reliability and competence for public service. Garbage company.

Never showed up. Had contractors put in the request for them to come to property and mark for utilities to have a new deck installed. For WEEKS we were told someone would come and no one has shown up still. We are now left a barren yard with no deck where we cannot start any work because Miss Utility has ignored all attempts at contact from both us and the contractor.

If I could leave 0 stars I would. I contacted them because I am going to be digging in my yard. They painted the covers on my water and sewer caps. No markings were left in my yard! How am I supposed to miss a hitting them when they don't even mark what direction they are coming from your house? Such a waste of time. I knew where the caps were located.

My cable provider had to run new wiring from a different utility pole. Miss Utility came out without notice and disconnected my internet (in the middle of a work presentation) to bury the line. My internet still doesn't work and they refuse to fix the issue. They are saying they can't help, that the cable company needs to fix it, or that I pay a contractor to fix their mistake. Now I have to wait until next week for a cable company tech to come figure out what Miss Utility broke. Absolutely unacceptable.

Very nice and professional folks👍

I reached out to this company after noticing unusual odors, and their team handled everything professionally. The chimney inspection revealed buildup and minor damage that required Chimney repair. Brian explained the situation clearly and got to work right away. The Chimney cleaning was thorough, and I could tell they didn’t rush the job. They also took care of mold cleaning, which made a big difference in the overall freshness of the space. Brian’s friendly attitude and attention to detail made the experience much better than I expected.

We recently used This company for chimney cleaning and repair services before winter arrived. Vincent inspected the entire chimney system and completed all repairs quickly. They also provided dryer vent cleaning services and effective mold cleaning services in our crawlspace. The technicians were knowledgeable, respectful, and left our home spotless after completing all the work.

I thoroughly recommend Sta.Room Chimney repairs & Chimney inspection Buffalo, New York. Liam was on time and very knowledgeable. He started with a chimney inspection and noted that I had very heavy creosote. He explained the risks, and then carefully did the creosote removal. He also noticed a leak, and while he was minding the work area, he completed a chimney repair. I was impressed with his cleanliness in the workspace. He gave me useful tips that will save me money on chimney maintenance that I can follow now. I am very thankful for the peace of mind that this team provided us. Their customer service is definitely the best!

Chimney inspections and repairs in the Sta. Room The greatest all-in-one home service company I've dealt with is Buffalo, New York. They replaced my roof, mended my chimney, fixed my gas fireplace, cleaned my dryer vent and air ducts, put in attic insulation, and did a comprehensive pest control job. Everything was finished on time, and their collaboration with the main contractor was excellent. The team produced excellent results, worked quickly, and kept things neat. I'm really pleased with the job and will continue to be a devoted client for many years to come.

Following their chimney maintenance service, I suggest Sta.Room Chimney repairs & Chimney inspection Buffalo, New York. Zayden finished it neatly and described the advantages of the chimney cap installation service. Heavy soot was cleaned by the chimney cleaning service, while the chimney repair service restored the crown. A comprehensive examination was part of the fireplace cleaning service, and performance was enhanced by a minor fireplace repair. When asked, they performed a precise repair and talked about the differences between chimney cap replacement and repair services. Excellent work and a friendly team.

I’m quite satisfied with the service from Sta.Room Chimney repairs & Chimney inspection Buffalo, New York. Gordon examined the cost of the chimney inspection and conducted a thorough inspection and cleaning of the fireplace. He discovered moisture problems that could lead to mold contamination if they went untreated. The repair of the chimney was carried out efficiently and safely. Gordon proposed optional mold testing as well, for those who want to feel more at ease in the long run. Provides competent technicians, trustworthy service, and reasonable rates. I would certainly use them again.

They are good crew at the Lee summit office Creek

Overall it's a fun group of guys to work with. Pay is always on time. If you like to travel and make bank this is the place.

After talking to a well-known name and getting a bid for $15,000 for them to dig up my yard, I decided to check with other companies. That is when I came across HK Solutions Group, aka CME Sewer Repair out of Lee's Summit, MO. I am so glad I found them.

James from CME ran a camera down the sewer line and found that the blockage was from tree roots. He was able to clean out the roots and explained that if I did not get the drain fixed, I would soon have the same blockage problem. I saw the roots with my own eyes while he was running the camera.

After cleaning out the roots, we scheduled a day for a crew to come out and install a liner into the pipes. (I did some reading in the meantime and discovered that a liner is very efficient and costs so much less than $15,000.)

The crew that was led by Aaron was awesome. They were punctual, friendly and attacked the job right from the beginning. They had to put in some new PVC piping in my basement with a cleanout access as well. (The well-known company wanted to put the cleanout access in my front yard after digging it up.) I was able to see video of the new liner as well. About 30 foot was needed.

Your job might be different than what I needed, but if it is a major job, (i.e. more than unplugging a toilet), you should call CME. They are a really great group of people.

By the way, I saved $9,000 by using CME compared to what the well-known company wanted to charge me.

True story.

Bill

Great customer services.

They went above and beyond while installing a street light in front of our house.