Utility Contractor reviews across the US

Without reservation, we would highly recommend South Hill Group! They were very professional, knowledgeable, and meticulous. They did a fantastic job for a reasonable price. I have to give a shout out to John as he was the best! He was a pleasure to work with and always true to his word.

We discovered a tricky issue with our sewer line, and realized that it was a pretty big job that had to be handled carefully. John helped us to determine that a pipe-bursting method would be best in our situation. John was very knowledgable and patient in explaining every detail of the work, wrote everything up item by item in the contract and went over all the procedures he was going to do. We were nervous because the job entailed digging up the street, but John handled all the permitting, and there was minimal disturbance for the street and for our neighbors. His workers were very fast and skilled, and the job was completed in 3 days. We feel secure in knowing that the work was done very well, and I would highly recommend South Hill Group.

I can’t say enough good things about John at South Hill Group, LLC. When we had a sudden plumbing emergency, they responded immediately and were at our home within the hour. Not only did they quickly diagnose the issue, but they also explained everything clearly and got right to work. I wholeheartedly recommend John to anyone looking for quality, trustworthy plumbing work—especially when time is of the essence.

Thanks John and your crew.
Chris

Working with John from South Hill Group was a great experience! He was easy to talk to, very professional, and made the whole process simple for us. He knew exactly what he needed, and his clear communication helped everything go smoothly from delivery to pickup. It’s always a pleasure to work with people like John, and we’re excited to team up again on future projects!

John and his team came to our rescue to excavate and replace a portion of our sewage pipe. While no one wants to replace a sewage pipe, the entire process with them was more enjoyable than we would ever anticipated. John clearly cares about his clients and their projects. His clear and constant communication on the project was very much appreciated, and his estimate and approach to the work was transparent and with the goal to fix the problem in a sufficient and sustainable way, while not overspending. The whole process, even with managing permits and inspections and navigating winter weather was so smooth. We’d recommend South Hill Group to any of our family or friends. Thanks to John and his team for the great work and enjoyable experience.

Good

Great service and professional approach. The technician explained everything clearly. I am completely satisfied.

Certified electrician installed a smart home electrical system and EV charging station with proper grounding and load balancing.

Appt next week

Always have what I need

Great staff, the lady in the front was very nice

Called twice, after I pressed 5 as a homeowner, they hung-up.

Tried to schedule someone to do a site survey, could not get through the automated phone system

I dont know what these people do but there is 3 work trucks parked in a small neighborhood in south austin theve been laughing and whatching youtube videos blocking the street for 3 hours

What a joke. Only marking the line from the meter to the street? Do utilities not go to the structure? Too bad it's state law to call these guys. What a waste of time. Had to call a private company to finish the job.

No idea what was happening and was told they didn’t need to identify themselves or tell what was going on. Demanded entry to my private property. The employee yelled at my wife, insulted me and overall made the whole thing worse. Police called. Supervisor I spoke with gave me information and seemed calm cool and relaxed. Still have very little information about what’s happening.

Guy came out to do line locates. He went into my AT&T box. After he left, I had no phone or internet service. Called the locating company and was hung up on 3 times. The person I tried to talk to was beyond rude and wouldn’t let me speak to a supervisor. He just kept hanging up on me. Left a message on the company’s operator line but did not receive a call back. Terrible customer service. I will never call 811 for line locates again.

Expect them to show up without notice. They NEVER call before they show up. Had a major procedure done and the guy just kept ringing the doorbell, driving my dogs insane, just so he could go in my backyard and leave without telling me, gate wide open. This happens EVERY TIME they come by. I know they don’t care for customer service, but common curtesy goes a long way.

02/01/25-current Your employee has been leaving their work truck and work car infront if me and my neighbors house for the past months it’s getting real tiring Tell your employee with YOUR car to quit parking infront of our house and the opening to the sidewalk it makes it harder for people to gain access using skateboards and bicycles when yielding to traffic you have been told this before but yet to take action on this employee Should we have your company truck towed? Let me know how you want to handle this me and a few other neighbors called into your office said it would be handled and it never was…..

Employees speeding through multiple school zones early in the morning.

My neighbors branch had fell on our power lines and we had to get a licensed Electrician to come and redo our power lines. We called Seguin Electric they gave us a quote and explained that we can make payments . I recommend them and give them 5 stars they were awesome explained what needed to be done gave me options to pay. They are very professional and best of all local. Thank you guys for getting our electricity back up and running.