Home Services reviews in Alexandria, Virginia
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Awesome place. Finally someone that does upholstery the right way.
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Superior workmanship, great attention to detail, very reasonable price, highly satisfactory experience. Can't recommend them highly enough.
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Repaired a chair for me. Great work and quicker than they expected it would be completed.
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Did a great job cleaning my oriental rug, the price was as quoted, and it was finished on time.
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Truly Artisans! I took a cane chair for repairs and they truly did a great job!
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Owner was belittling and disrespectful to any question I asked. I walked out the door knowing I’d never come back and try to find somewhere else who’s actually open to my opinion of what I want done.
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I had two living room chairs reupholstered. They came out great. I got the chairs back early. Very nice group to deal with. BF
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A remarkable place. Jad is skilled, knowledgeable and timely. This is a place you can count on for good work at a good price.
Thank you very much. -
Thanks Jad!!!!!!!! Amazing person and craftsmanship.
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Jad was friendly, helpful, fair, and fast. Repaired a broken chair leg on a family heirloom marvelously. Would highly recommend!
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They’ve done several pieces of furniture for us and we’ve been very pleased. Caning a unique corner chair, rebuilding an antique fainting couch, all great. Very happy.
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Jad and Maha are a pleasure to work with and the craftsmanship is superb. I recommend A & Jad's unreservedly.
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He's done a few repair jobs for us. If you want a beautiful result, this is the place to come. He is a perfectionist and may take a very slight bit longer than others, but the result is outstanding.
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I called A & JAD's to have someone come to our home to provide an estimate for our some very old 50's era furniture to have repaired and reupholstered after 50 years of use. This is the type of sturdy, quality furniture you can't buy anymore today.
I was told there would be a charge of $125 to come to our home to provide an estimate which would be applied toward the cost of repairs if we chose to have the work done - no problem there. I understand that some businesses such as plumber, electrician, HVAC repair people, etc., charge to come to your home to inspect a situation and often times that "fee" is applied to the cost of the repair. I've got no problem with that. I agreed to the fee and then suddenly a gentleman gets on the phone explaining he wanted me to come to their store to pay them the $125 in advance, in person and bring a dining room chair as a "sample". Furthermore, they wanted me to bring photographs of the living room chairs and couch.
I just don't see how someone can provide a reasonably accurate estimate on work and materials as well as labor cost based on the present condition of the items to be repaired without seeing them in person. The more I listened to the "rationale" of why this was necessary, the more I got the impression they didn't want to make the effort to earn my business. I mentioned to them I had a budget for these repairs and didn't want to pay 4 or 5k as that would be unreasonable to me - IF that's what these types of repairs / restoration might run
Frankly, I don't see wha the problem is. They either provide a service or they don't. If that service doesn't entail coming to a potential cusomer's home to provide an estimate, that's alright, as well. However, TELL me you don't provide that service or telll me you do but there is a fee associated with a home visit. Don't provide me with a bunch of reasons why I have to show up in person at the store to pay this fee in advance and then provide photographs of the items to be repaired. How in the heck is anyone going to provide a reasonably accurate estimate on something they can't see or touch in person? They may do good work - I don't know, I've never used them, but I can say with 100% certaintly, my confidence has not been inspired by this encounter.
I'm going to look for another business to restore our furniture. Someone who conveys they really don't want to take the time and make the effort to literally drive down the street, isn't going to get my business. Perception is reality and money talks. -
The best upholstery and furniture refinishing shop. Quality work, quick turnaround, fair prices.
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Our brand new, 1-week old 8x10 carpet was damaged during a home repair to our hardwood floor. The contractor accidentally got finish/stain on the carpet, then bleach damaged it when attempting to clean it up with Resolve (which my wife TOLD him not to do!) We immediately tried to find someone who could repair the 4x6" mess that he'd made. Jad agreed to look at the carpet right away, and when he saw it in person he made it clear that he might not be able to salvage the damage but he would try. Within 4 days he had spot cleaned the carpet to remove the stain, and hand colored in the area where the bleach had lifted out the color. It looks great! Jad made what had been a traumatic experience (remember, this was a week old brand new carpet) much more bearable. The price was reasonable too, for which the contractor who will be paying for this repair should be grateful. Highly recommended!
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I brought in three chairs for work and from the start the owner was defensive, interrupting me and telling me what I needed to have done with the chairs regardless of what I stated. It was argumentative from the start and I should have seen that as my cue to leave. On one chair, the owner was adamant that I have the entire thing re-glued, but I insisted I only wanted the ear supports fixed. He wanted to repair the caining, but I declined, explaining that the chair is ornamental and not often used. (The caining has a few broken pieces which are not noticeable.) The work order that his wife prepared clearly said "Do not touch cain." In spite of this, he applied glue to the broken pieces and it looks awful. When I complained he told me he did extra work and I should be grateful. He said "do not touch cain" meant he would not recain the entire chair. Huh. Also, the business is 100% cash only with a deposit up front. I personally won't use this business again because the owner was so, so disrespectful. Perhaps that's because I am a woman. Anyway, lesson learned - too late.
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We used Jad a few months ago for recaning of an ottoman and upholstering of two chairs. He really did a beautiful beautiful job. He guided us through what he thought was best to do, and then let us make up our minds. Both him and his wife were very nice and honest.
Jad is a second generation in his family business and learned his skills since a child. I loved the experience and his place was like a museum. He sure is a character and in the conversation, at times, can come across as harsh, but he is truly a Maestro of his profession. I have upholstered furniture before, but honestly you can tell from far the pieces done by Jad. The quality and attention to detail of Jad's work is fascinating. Too bad that his son had just started the medical school and had no interest in his family business.
Oh, well...I will happily use Jad' s service again. -
We have an American Leather sofa that was no longer under warranty and needed buttons replaced. Staff was very knowledgable of the materials and did a fine job making new buttons and securing them to look just as the originals. Kind, family-operated business with very fair pricing. I will use A and Jad's again, particularly all of my upholstering.
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I had a badly damaged antique rosewood chair made in China. I went to two other places who said they couldn't or wouldn't fix it. The third place told me to go to A & Jads. He not only did an amazing job but the chair is better than it was when it was made new 100 years ago. Their work is worth every penny.
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My grandmother's Windsor style chair with rush seat was totally shot when I inherited it in 2004. I waited until I found the right place to fix it. The entire staff at A & Jads could not have been more friendly. My 90 year old chair gets another 90 years of life because of their close attention to detail and care for a family treasure. Glad to see when I picked up the chair today that the craftsman was teaching the next generation. I highly recommend the service, communication and attention to detail. Will be taking my next treasure in need of a pick up to A & Jad's.