Home Services reviews in Alexandria, Virginia

A+ service, truly the best. I haven't worked with a carpet cleaning company that holds such high standards in a long time. When I called, the young lady on the phone spoke so clearly and was just wonderful to talk to. It's rare to get such great communication over the phone these days. Our technician, Jalen, was extremely kind, patient, and always had a smile. The carpets look amazing—so fresh and spotless. I especially liked the corner protectors they used, which was perfect since I recently painted inside the house. I will definitely recommend this company to everyone I know. Many businesses claim to have great customer service, but this team really sets the bar. I wish all companies cared about their work and customers like this.

Ruben cleaned my cream carpets today. I was thinking about replacing them since we have a dog and often have guests over. Now they look like new! The cleaning was done really well. I have allergies, and I didn’t notice any chemical smells at all. The products used are safe for the environment. I will keep using Justin's Carpet Cleaning because it’s great to have someone trustworthy who does such good work. It’s clear the job is done with care and they want customers happy.

I had my carpets cleaned and they now look brand new—I’m so impressed! Danny was amazing and gave us great tips on how to keep the carpet clean, which I really appreciated. Ruben also did some tile cleaning in our bathroom and made it look exactly how it should. Everything was done perfectly and with great care. If you’re looking for professional carpet cleaning and want to be treated well, I highly recommend using this service for your next cleaning job.

Wow! I had an amazing experience with Justin's Carpet Cleaning! We recently moved into an eleven-year-old house, and the tile and grout were in rough shape, plus the carpets were really worn out. When I called for carpet cleaning, I learned about their great skills in restoring tile flooring as well. The representative mentioned they could do a demo when they came to clean the carpets, and if I liked it, they could clean the tile too. Let me tell you, the way they cleaned the grout made a huge difference! They also offer to stain and reseal it, which I decided to go for because I wanted the best results. Kayla did an incredible job! When she finished, it looked like I had brand new flooring! I wanted to surprise my husband, who thought we would have to rip everything out. He's going to be so surprised! Plus, we saved enough to think about getting new gutters and a fence! Kayla worked tirelessly and was so friendly and focused on customer satisfaction. Later, Jalen came to help finish up, and he was just as professional and dedicated! I know I can be a bit of a perfectionist, so if I’m this happy, you will be too! Don't wait too long to book your appointment; they’ll fill up fast for the holidays. I'm so thrilled with the results!

The team did an amazing job with the carpet cleaning. They were very professional, quick, and attentive to detail. Their time management was excellent, and they met all their commitments while offering a very reasonable price. We had cat urine stains on our living room carpet, which was just a year old, and they managed to completely remove it. I'm really thankful for their work. We also had them clean two couches, and they turned out great. Our neighbor even hired them to clean all their floors. This team is definitely worth considering, and they won't disappoint.

These folks are truly the best around. I manage maintenance and housekeeping for a large assisted living facility in Alexandria, and Justin's Carpet Cleaning is always my top choice for carpet and upholstery cleaning. We recently needed all our common area carpets and upholstery cleaned after a viral outbreak so we could safely reopen. I had to reschedule with Cesar several times because of unexpected issues, but he always kept in touch and made sure everything went smoothly. Even after rescheduling about six times, the team showed up on time and spent two days thoroughly sanitizing every inch of our carpets and upholstery. I can't recommend them enough. For our regular carpet cleanings too, the results are always excellent. The crew is very helpful with our residents and always polite to everyone.

If I could give more stars, I would! From start to finish, the carpet cleaning service was fantastic. The online booking made scheduling easy and quick, they showed up on time and let me know when they were on their way. Jordan was very professional and did a really thorough job on my carpets. They took different payment options, which was convenient. Most importantly, they truly care about making sure your carpets are spotless and that you’re happy with the results. My carpets looked amazing and my home smelled fresh! I highly recommend using this carpet cleaning service.

Great experience. I first tried another service that couldn't help, and they quickly suggested Justin's Carpet Cleaning. Hearing that recommendation made me feel good about my choice, and I was very satisfied. Ruben and Jordan were very professional and did an excellent job! My carpet hadn't been cleaned in a long time, but after their steam cleaning, it looks fantastic. I will definitely recommend them and use this service again in the future. If you need carpet cleaning, give them a call—you won't be disappointed.

this was my first time using justin's carpet cleaning and i am extremely impressed. from the manager to the technician who came to my home (ruben, jordan, and cesar), i can honestly say they are the best. everyone was very professional, their prices were fair, and the quality of their carpet cleaning was excellent! i highly recommend them to my friends, family, and neighbors. i usually don't write reviews, but they did such a great job that i wanted to share my experience. if you need your carpets, tile & grout, or upholstery cleaned, this is the company to call. they really go above and beyond to make sure everything looks perfect!

I want to share how happy I am with the excellent carpet cleaning service I received at my new home. Setting up the appointment was quick and easy. The real highlight was the great service from the person who cleaned my carpets. Jalen was not only professional and skilled, but also very friendly and made the whole experience pleasant. I will definitely recommend this carpet cleaning service to my family and friends. They went above and beyond my expectations, and I look forward to using their carpet cleaning services again!

Absolutely wonderful! The carpet cleaning team did a fantastic job on our home. Their price was much lower than others we checked, and the quality was excellent. Jalen and Jordan worked hard for hours to clean all our carpets and get them looking fresh for our home sale. We were unsure about replacing the carpets, but after their professional cleaning, they looked almost new! Highly recommend this hardworking crew for anyone needing carpet cleaning. Great service and strong work ethic!

From start to finish, the whole carpet cleaning experience was wonderful and professional. I would recommend this service to anyone looking for carpet cleaning in Alexandria. The team gave us a warm welcome when we visited, and it was great to see a play area where my child could relax while we discussed cleaning options. Jalen and the crew arrived right on time and finished the work as promised. They removed our old carpet, cleaned and refreshed everything, and installed the new carpet on our entire second floor. The carpets looked fantastic when they were done, and they made sure to tidy up before leaving. Very professional and we were really happy with the results.

Justin's Carpet Cleaning is a very professional, family-owned company. Elias did a great job handling all the scheduling and provided clear estimates and the final invoice. I really appreciated their honesty—when the job turned out to be smaller than expected, they adjusted the price lower without me even asking. Brady came over to give an estimate and was very respectful, even wearing shoe covers to keep my home clean, which I really appreciated since we don't wear outside shoes indoors. On the day of the carpet cleaning, both Brady and Jalen arrived right on time and made sure to work around our schedule, always keeping paths clear for us to move through the house. I thought my home was already pretty clean, but after they finished, the carpets and area rugs looked almost brand new. The tile and grout also looked fantastic, and they applied a sealer to keep it looking fresh. Everything dried quickly, and there was no chemical smell at all during or after the cleaning. I highly recommend their carpet and floor cleaning services to anyone in Alexandria and will definitely use them again.

Working with this carpet cleaning company was a great experience from beginning to end. Elias helped me set up my appointment quickly, and Ruben arrived right on schedule. He was very friendly and professional, and did an amazing job making my carpets and tile floors look brand new again. Their prices were very reasonable compared to other quotes I received, which made the whole process even better. I have two dogs that make a mess, so I really thought my carpets and couches were beyond saving, but after the cleaning, everything looked fresh and spotless. I was so impressed with the results that I’ve already scheduled them to come back and clean my windows. If you need carpet or upholstery cleaning, I definitely recommend giving them a call first. My home looks great and I couldn’t be happier!

this was our second time using justin's carpet cleaning, and i still can't say enough good things about ruben. the first time, we had a pet accident and he worked hard to get our carpets looking like new again. i recently had him come back to clean our area rugs, wall to wall carpet, and even the grout. everything turned out spotless and fresh. ruben also called the day before and again the morning of the appointment to confirm, which made things so easy. in a time when great customer service is rare, i'm really grateful for the amazing job and friendly attitude!

I’m so happy with the carpet cleaning service I received! My mother-in-law recommended them to me, and I’m really glad she did. As a pet owner, it’s important for me to have carpets that look clean and smell fresh, and these guys make sure of that every time. Danny was very friendly and professional, and he used the latest carpet cleaning equipment to get my floors looking like new again. He also knows a lot about cleaning tile floors, which was a big plus for me. If you need professional and affordable carpet cleaning in Alexandria, I definitely recommend giving them a call!

I would give them 10 stars if I could! This is my go-to team in Alexandria whenever I need my area rugs and wall-to-wall carpets cleaned. I first started using their carpet cleaning services after being told my expensive oriental rug couldn’t be saved. Not only did they restore it beyond what I thought was possible, but it looked better than ever before. I also have rental properties, and I rely on them to clean the carpets between tenants. They have always delivered great results and have never let me down. They know exactly what they can do with different carpets and always explain everything clearly. The crew, including Jalen, is always professional, reliable, and extremely knowledgeable about carpet care. My whole family uses them, and we even call them the “carpet whisperers” because of how well they handle every job. From the first phone call, they make you feel confident that your carpets are in good hands. I wouldn’t use anyone else for carpet cleaning in Alexandria, and I recommend them to everyone!

justin's carpet cleaning to the rescue! i had another great experience with their team and top-notch service. after my 12-year-old cat had some tummy troubles and threw up several times all over our carpet, i was really stressed. to make things even more urgent, we found out that family would be visiting us in alexandria the very next day for a holiday get-together. i called early in the morning hoping for a miracle, and kathy was super helpful in fitting me in the schedule thanks to a last-minute cancellation. elias and jalen came over right on time and got straight to work. they took extra care with the problem spots, making sure all the stains and odors were gone. they even made sure the carpet was as dry as possible before they left, which was really helpful since it gets pretty humid around here. when my family arrived, the carpets looked fresh and clean—no sign of the mess from before. the holiday gathering went smoothly, and i felt so much better knowing everything was spotless. i really appreciate the quick response and excellent work. also, the cat is feeling better too!

brady was great to work with. he is hardworking and really wants to do a good job. i liked that he picked up the phone even on a sunday, which is usually the only time i can get house chores done. i appreciate that it's a family owned business, and it was nice to hear about their background. brady showed up on time, was really friendly, and even brought a small holiday flower as a thoughtful gesture. i highly recommend justin's carpet cleaning if you need your carpets cleaned in alexandria. i'll definitely use their service again when my carpets need refreshing!

I was really impressed with how professional the team was when giving me a quote for carpet cleaning. They didn’t try to push any extra services I didn’t need, which I appreciated. Jalen arrived right on time, even though I was running a bit late. He was friendly, polite, and clearly knew a lot about carpet cleaning. He took the time to explain the process step by step, both before he started and while he was working. My carpets look and feel fantastic—almost like they’re brand new! I’m very happy with how everything turned out and felt it was definitely worth it. I highly recommend Justin's Carpet Cleaning to anyone who wants a reliable and professional carpet cleaning service. I’m excited to schedule them again soon to help with some other cleaning needs!

We were referred by close family friends and have been using this company for carpet cleaning ever since. The team is always very professional, friendly, and does an excellent job. We’re always impressed with how fast and efficient the carpet cleaning is, and the carpets look and feel amazing every time. Jalen has been wonderful at keeping in touch and making the whole process smooth and easy. We will definitely keep recommending them for carpet cleaning in Alexandria! Great job!