Home Services reviews in Alexandria, Virginia

Raymond and Elias definitely impressed us. They were professional, courteous, and respectful of our apartment in Alexandria. They executed an outstanding job on our carpet cleaning task and were impressively efficient. We're incredibly satisfied with the excellent experience we had with them. Both of them are remarkable young men who represent their carpet cleaning company exceptionally well. We're very pleased with this experience.

I had a fantastic experience with the carpet cleaning service! The technician was very helpful and took the time to explain various options available to me. Instead of pushing for unnecessary services, he actually advised me against some of them, which helped me save money! I had the kitchen floor, bathroom floors, and basement carpet cleaned, and everything turned out incredible. It was especially satisfying to see the carpet transform right before my eyes during the cleaning process. The work was outstanding and trustworthy!

i paid $195 to have my staircase carpet cleaned in alexandria. the whole process was easy and raymond was very professional and quick to respond when i had questions. the technician arrived right at the end of the one-hour window, and it took a little bit to set up since our place is a bit tricky to get to, with a courtyard and some stairs before reaching our unit. the staircase inside really needed attention, and i was very happy with how clean it turned out. the steps outside were a bit wet afterward, but the technician explained everything and made sure it was safe. i also got an email offering to include other carpeted areas like a hallway or bedroom in the same price, which was a nice offer. we only had hardwood in other rooms, but when i asked about getting our couch cleaned, i got a reasonable quote for that too. the technician even showed me how dirty the water was after cleaning our carpet, which made me feel good about the results. overall, i would definitely use first class carpet cleaners again, especially for move-out cleaning.

Elias and Raymond arrived promptly to our parents' home in Alexandria, even though we had contacted them on short notice. Both gentlemen were courteous and patient, even with our large and lively group. They did an exceptional job, especially on dad's chair which now looks fantastic. The carpet cleaning service they provided left our entire family, including our parents, extremely satisfied. We all give them high praise!

I highly recommend Elias! He rejuvenated our sectional, making it look like new again! The woven fabric had a lot of pet hair that I had struggled to remove with lint rollers, but he had the right tools and the dedication to clean and restore our sectional effectively. We appreciate how much time he took, showing that delivering top-notch service is a priority for him! His work is excellent—always clean, punctual (even arriving early), and very courteous. We will absolutely be returning customers and suggest him to anyone in need of carpet cleaning services.

After we painted our bathroom cabinets, we found a plumbing leak and some mold in the wall between the master bath and kitchen. A carpet cleaning service came to evaluate the situation. They explained that they would need to remove some cabinets and counters. I was initially worried about potential damage to my kitchen. However, I was pleasantly surprised by how careful and professional the team was with our belongings. They protected our floors and carpets with coverings, sealed off the contaminated area with plastic, and removed our bathroom and kitchen counters without causing any damage. The team was very polite and respectful throughout the process. The lead worker in this experience was Raymond. He demonstrated exceptional professionalism and courtesy. The crew provided me with peace of mind. If you're looking for quality service and reassurance regarding water and mold issues, I highly recommend this carpet cleaning service for your needs. They did a fantastic job protecting my home while addressing the water and mold concerns.

First Class Carpet Cleaners has been around for a long time, and I remember when my mother used their services. They are just as excellent now as they were back then. The two young guys who came were very polite and did a fantastic job. We even shared a laugh or two when I mentioned that I had tried to clean the carpet myself and accidentally left soap in it. What I thought was dirt turned out to be soap! It was a really great experience, and the team was awesome. I definitely plan to use their services again. Thank you so much!

first, i want to say how great the team is. i've used their carpet cleaning service for a long time now. i've tried several other carpet cleaners before, but none of them do as good a job as this company. my old senior dog sometimes has accidents in the house, so i call them about every few months to help with the spots. the products they use to remove odors and stains are honestly the best spot treatment i've seen on my carpets. i'm really grateful to elias and raymond. they've always been so friendly and understanding, especially when i've had a tough time with my health. i recommended them to my parents too, and they are also very pleased with the results. thanks for always taking great care of my carpets!

from the first phone call, raymond was polite and professional. we scheduled carpet cleaning after moving out. on the morning of the appointment, he called to confirm and let us know when he would arrive. he showed up right on time, walked through the carpets with me, and talked about any spots that needed extra attention. the carpets got a deep clean, and many old stains were removed. i appreciate the excellent service and attention to detail. i would recommend first class carpet cleaners to family and friends, and we will definitely use them for our new place. we also had raymond clean the carpets in our new home in alexandria. the finished basement had many stains and hadn’t been steamed in a long time. raymond took special care to steam and treat the tough spots, and the results were impressive. the almost white carpets looked amazing. he was very professional and provided great personal service, which is rare these days. i will keep calling for carpet cleaning and recommend to my neighbors and family. a+++

I couldn't be happier with the amazing team that came out today to clean my carpets! I was considering getting new carpet, but they made mine look like new again. I will definitely be reaching out to get the rest of my home done. I originally called for just my living room, but I ended up doing a little more because once they arrived, I wanted to finish the whole house. I understand they have other customers to attend to, so I look forward to seeing them again soon. They were also super quick in setting up my appointment. Thanks a lot, team!

We had a vintage wool carpet that’s a reproduction of a famous painting cleaned after our dog was sick on it. We tried to clean it ourselves with water, then rolled it up and stored it away in Alexandria for many years. Raymond and Elias arrived right on time to pick up the carpet, and they were both very friendly and professional. Since the stains had been there for so long, we didn’t expect much, but the price for the cleaning was very reasonable and now the stains are gone. There’s no strong chemical smell either. We are very happy with the service.

I had Raymond and Elias come over today to clean my carpets, and I must say, I've never seen my carpets look this amazing. I've tried many other services, but nothing has left my carpets this spotless. They were very tidy, professional, and clearly know their work well. Every corner was protected, and my floors were safe throughout the process. This is truly a fantastic company. Raymond is extremely knowledgeable about carpet cleaning. I also want to share a little story about how I met Raymond. I was at a pizza place, and I accidentally forgot my wallet when ordering. I was about to give up on my hot pizzas when this kind man (Raymond) offered to cover the cost for me. I was shocked and kept insisting on paying him back, but he wouldn’t accept it. I mention this to highlight the kind of people you’re dealing with—very trustworthy and genuine. Great job on the carpet cleaning!

Raymond is fantastic! I called First Class Carpet Cleaners to get a second-hand carpet cleaned that had been in storage for a while. When Raymond arrived, he carefully checked all sides of the carpet for stains, dust, and any spots. After a close inspection, he honestly told me the carpet was in almost new condition and suggested I didn’t really need a professional cleaning right now. He said he could still clean it if I wanted, but explained it might not be necessary and gave me helpful tips on how to keep it fresh myself. He even recommended getting a new rug pad if I was worried about any stains. Not many companies would be this honest and upfront! I really value their integrity and will definitely call them again for any carpet or upholstery cleaning.

After heavy rain, our basement carpets ended up soaked with water. I reached out to First Class Carpet Cleaners and they were very helpful and friendly. They quickly scheduled us for water extraction and carpet cleaning, and also shared helpful tips on how to prevent future water problems around the house. Raymond, our technician, was professional, polite, explained each step of the cleaning process, and worked carefully to get everything clean and dry. We are really happy with the results and are glad we chose this company. Highly recommend!

Elias and Raymond were fantastic! They patiently explained how pet urine stains impact the carpet backing and treated the areas perfectly. After using another carpet cleaning service for years, it was a breath of fresh air to see how clean our carpets and area rugs became, along with the removal of pet stains and odors. Elias and Raymond also offered great prices and were friendly, adaptable, and reliable! I felt completely at ease leaving them in my home while I stepped out for an appointment. I will definitely choose them for all my carpet cleaning needs in the future! Highly recommended!

I spoke with Elias from the carpet cleaning service. He took the time to talk with me over the phone and gave helpful advice about my carpet cleaning situation. Elias really knows a lot about cleaning carpets and handling water removal. He offered me fair prices and was very easy to talk to. If I ever need help with carpet cleaning or water damage again, I would definitely call Elias, as he is honest, reliable, and very knowledgeable in his work.

Fantastic experience! Elias and Raymond came to my home to clean the grout in the kitchen—it was looking brown, but now it’s bright white again. I’m really happy with the results. They also took care of the playroom carpet using a deep cleaning machine that connects to their truck, and it made a huge difference. I was considering replacing that carpet, but after their work, it looks great and will last much longer. They were very polite, and there were no hidden fees, which I really appreciate. Plus, they offer a warranty where they’ll come back for a whole year anytime for a small trip charge and a fee per area. My mom is planning to have them clean her house soon. Very satisfied customer!

I absolutely love this carpet cleaning service! The team is always quick to respond whenever I need them. I’ve used them for all kinds of cleaning jobs—especially carpets and couches, since I have four dogs. Their quality and attention to detail are better than anyone else I’ve tried. Raymond is the best cleaner I’ve ever had—so kind, caring, and great with pets. His work is amazing! I’ve had others clean for me, and everyone from this company has been wonderful too. If you’re considering getting your carpets cleaned, I highly recommend them. I’ve always been happy and keep coming back!

We had a big carpet mess in our building during a busy holiday weekend when a water problem caused a lot of flooding. Water soaked into our carpets, floors, walls, and even some equipment. The cleaning crew showed up fast, bringing in a team led by Raymond, and they worked hard to dry out all the water. They did a great job cleaning and restoring the carpets, and even handled repairs like new sheetrock and painting. The entire place looked fresh and professionally done when they finished. I would highly recommend this company for any carpet cleaning needs or if you ever have an emergency cleanup situation.

After 18 years of raising three kids, plus several dogs, cats, and guinea pigs on basic contractor-grade carpet, it really needed a deep clean. I called a few carpet cleaning companies for quotes, and most gave me prices over the phone. I was a little worried because I needed the job done quickly, but the person who answered reassured me they could clean the carpets during the appointment. Still, I wanted to make sure the price was fair, so I booked a visit for a quote just in case. Raymond came out, explained all the cleaning options for the house, and went over the costs. Their prices were very reasonable and similar to other local companies I checked. Happy with the quote, I scheduled the cleaning. Raymond returned a few days later, made sure to protect all the wall corners, and got right to work. In just about an hour and a half, the carpets looked incredible! Stains disappeared, old paint marks were gone, and the high-traffic areas looked fresh again. We were so impressed! Remember, this was old contractor carpet, and it looked almost new after just their basic cleaning package. Checkout was simple, and they even offered a military discount for Veterans. I highly recommend this amazing team in Alexandria for your carpet cleaning needs! Be sure to ask for Raymond!

The carpet cleaning company in Alexandria recently changed owners. We brought in four of our Afghan rugs that have seen a lot of family use over the years, including kids and pets. Although we’ve always cleaned these rugs at home, I’m really happy to have found a place with the experience to take care of them properly. Elias did a fantastic job cleaning the rugs and making sure the fringes and fibers were handled with care. He really understands how important these rugs are and treats them with the same care as the people who made them. We’re very satisfied to have found someone who puts so much effort into carpet cleaning.