HVAC reviews in Ashland, Virginia

I bought my house early last year, and had a lot of issues with the hvac unit and insulation. This company has been my go-to this entire time, and I have no intention of changing companies. Mike Desper is the man. He is timely, informative, and honest. I believe that he takes pride in his work, which I appreciate. Plus, he’s just an all around cool guy. I usually find it so awkward when people do work in my home, but Mike is like a homie. TCMS has earned 5 stars for sure, based on my experience.

The heat went out in my rental house on an extra cold Sunday in January. Johnathan was out there in a couple hours to get it fixed and the tenants warm!

The driver of your company vehicle is currently on 288 trying to pretty much drive people off of the road. Riding their bumpers when there is literally nowhere to go and cars in front of cars. He’s a terrible representative of your brand.

Joe was on the job early. It was a plumbing problem with a commode
Joe did the repairs and left the area cleaner than he found it. Will definitely use him again

Gary provided excellent information on what our unit needed. What makes this so valuable as a customer he made recommendations that were understandable.

Thank you Gary and continue to be an asset to TCMS!

Mike and Travis did an excellent job installing our ecobee thermostat. I wasn't able to do this myself because our old house has some unique wiring issues. They effectively searched and followed the various interconnected systems to accurately plot out the crazy configuration that someone else previously installed. They were able to complete the job for a very reasonable rate despite the amount of effort they had to invest in the job. I would certainly use them again!

TCMS has been a wonderful partner of ours this year. We’ve had many times where I needed a vendor to rely on and the team at TCMS provided swift response, continuous communication and excellent results. James recently came to help with a plumbing issue at our community and gladly helped me understand the process needed to complete the work. I know that I can rely on him and everyone else at TCMS with any needed work at our community!

I’d like to extend a heartfelt thank you to the two kind men, Tyler Jones and Stephen who stopped to help me change my tire. Your willingness to take the time out of your day to assist someone in need meant more than I can express. It’s reassuring to know there are still people who show such generosity and care for others. I’m also grateful to your employer, TCMS, for having team members who represent their organization with such professionalism and kindness. Your help turned a stressful situation into a moment of genuine appreciation, and I’m truly thankful.

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Profesional staff

Parts and tools with friendly staff.

Best units around.

They have great people.

Good luck getting someone 2 answer phone

Great customer service warranty service painless.

Professional and do all they can to get you your parts and materials

AShland is always on time thanks you guys and lady best tool selection

Excellent service! They are always polite and knowledgeable.

Staff is always very friendly and helpful. Come to these guys for all HVAC needs!

They definitely need more help, but almost always go the extra mile.

30 plus minutes to get through to talk to a real person on the phone everytime... Update 3 years later and they still have terrible customer service and can't get them on the phone.