Constraction reviews in Chesapeake, Virginia

Quick and professional. Did a fantastic job packing out my house. Charles and Brandy are a great team

Charles and DJ from Servepro did a terrific job. They were on time and were very careful with our house. We would hire them again.

Steamatic of Virginia Beach by far was the greatest! They were well prepared, on time, professional and swift with their service. They were able to answer all questions and provide the best advice to prevent any further damage. Highly recommended.

Charles came out and fixed the inadequacies of another mitigation vendor. He did the job right and went above and beyond. Highly recommended that he comes out when you have a water mitigation concern.

SERVPRO associates Charles and Brittany were both very courteous and professional when explaining what my options were and what equipment they'd be using to help fix my water damage. We will certainly use their services again if necessary.

Thank you Derek and Terry for the quick response and excellent service. The team was very professional and I was given top notch service. No complaints. Keep up the excellent service.

The process from start to finish was professional and the work crew was excellent. The project manager, Dimitrius (sp?) was accessible and explained everything we needed to understand about the project. I would highly recommend these guys.

One time. Thorough. Explained everything that was going to be done. Overall great experience. Definitely will work with them again if I ever need work done.

Charles and Derrick were phenomenal technicians. They came and quickly assessed my situation,thoroughly informed me of what I'm up against, what they're going to do and thoroughly executed. And they were prompt,tactful and on time. Thank you!!

Assessment and cleanup was done quickly and efficiently. The technicians demonstrated high technical knowledge and were very effective.

Several miscommunications with regard to services being performed. But they did complete the remediation. Myself and my adjuster (who was handling services directly with Servpro) believed Servpro was also doing the repairs after the demo, so much so that the adjuster closed the claim thinking it was repaired. I was told by the demo team that the repair team would be coming the following day to complete the repairs, and then I was informed days later by the project manager that that was not true and they wouldn’t perform any repairs because it was “a small job.” The following day he walked that back and said it wasn’t really because it was a small job but more because they were too busy to do the repairs. All of this has delayed progress and has been added stress to a stressful situation. But the demo was done properly.

We are so grateful for Darryl, Brittany, and the team from ServPro Chesapeake. They got out to us the same day we called. We needed major remediation from a leak that started from our upstairs bathroom and went down into the kitchen. They were so kind, helpful, and thorough. Thank you Darryl & ServPro!

Mica and his team Micheal.. Alajuwon and others (dont remember all name) were awesome..great customer service...patient with all my questions ..very efficient and knowledgeable...They all made me feel positive and assured me I was in great hands while going through this process..this was my 1st time having to file a claim and Mica(the project mngr) was great with keeping me up with what is to be expected and whatever he said was going to happen..did...I hope that the next phase is as easy flowing and move sailing as this...when your house flooded and everything is in shambles..the last thing you need is messy company being in charge of putting it all back together...1st phase down and now for the next..JOB WELL DONE!!! Migration team

Timothy Brinn (reconstruction project manager)was an excellent and ensured to need all of my needs...he was kind..considerate...professional and very efficient ...everything he said as for as timeline and scheduling happened...he got my house back and running in no time...it's fair to say I am very pleased with my service from Serv Pro..Thank you guys from the cleaning/restoration/construction team with Mikka O'Quinn to the end..it was Al 1 service...if the flood had to happen..I'm happy it was with you guys

I was very impressed by Max and his crew. Very professional and the work to my wall and Den flooring was beyond reproach. I give my highest recommendation!

Tim and his crew was a pleasure to work with. They got the job done fast and the work is perfect! Very friendly people he kept good communication with me the entire time.

I have worked with Stephanie, Mike, and Steven on a few occasions and I am always going to pick up the phone and call them if I have an issue.

Fast, professional, organized, and willing to work with clients so that all parties are satisfied.

Contact ServPro for a fair, honest evaluation and you will not be disappointed.

Charles and D J were very prompt, professional, and respectful.of my home. They did a great demo, and clean up job. I’m looking forward to getting them back for some additional work that I need and lunch is on me.

My experience with Servpro has been, to say the least, intriguing. The mitigation process was expertly led by an exceptional team, particularly Susanne, who demonstrated exceptional professionalism and provided unwavering reassurance. However, the reconstruction aspect has fallen short of expectations, leaving me with significant disappointment. Approximately six weeks have passed since the mitigation and restoration commenced, yet a substantial punch list remains unresolved. Despite the completion of work ten days prior, numerous issues persist that require immediate attention.
The photos shown are just a few of the items that have not been done well and not to mention debris still left behind after request to remove.

Quick response time. Very professional, both in mitigation of water damage and in reconstruction of my floors. Excellent communication. I am pleased and would definitely recommend Servpro.

Steven and Stephanie came to my home on separate occasions to quote repairs that needed to be done. They were both professional and courteous, taking time to answer my questions and were prompt in sending the estimates. I appreciate their attention to detail and empathy for my situation.

Mikka and his team were phenomenal—prompt, professional, and excellent communicators. They were an absolute joy to have in our building. Our space looks completely different from when Mikka first toured it just a few weeks ago! We’re extremely pleased with the outcome and so grateful to have a clean, safe, and restored space.