Constraction reviews in Chesapeake, Virginia
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Very thorough and answered all questions
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Just had my carpets cleaned. They look amazing! What a difference! Salim the tech, was awesome.
On time, very professional, clean, friendly and did a great job! Will recommend to friends and definitely use MasterTech Enviro (with Salim) again. -
MasterTech Environmental of Tidewater is the epitome of how to do good business with best practices! I called to get a mold inspection because a neighbor advised me that the prior owners suspected mold. I immediately called MasterTech to schedule an inspection only to find out MasterTech had previously done an inspection on this home less than a month before I purchased it. Instead of just scheduling the appointment and taking my money, Wendell advised me that a mold inspection had just been completed on the home and no mold was suspected. He shared the results of the report and advised if I should suspect anything to contact them in the future. I was very pleased with the transparency and good business practice. Thank you Wendell! Job well-done!
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We contacted MasterTech this morning regarding some mold concerns we had. They were able to come out in less than three hours and immediately identified the issues. They were professional and advised us on how to remedy the problem in order to save money. Thank you, MasterTech for helping us out so quickly.
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We were very concerned when we found mold inside of our HVAC unit. We contacted Windal on a Saturday night and he came out the next day on Sunday and took samples of the mold and air samples then sent them off overnight. We got the results Tuesday morning. Turns out that it looked a lot worse than it actually was, but we were fearing the worst. We were definitely relieved to find out that it was not black mold. I would definitely recommend.
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Exceptional Service from Mastertech Environmental of Tidewater!"
This is my second time calling Mastertech Environmental of Tidewater, and once again, they’ve exceeded all expectations. They are always on time, very quick to respond, and handle every request with the utmost professionalism. The team is knowledgeable, reliable, and truly goes above and beyond to ensure everything is taken care of. Whether it’s routine inquiries or urgent needs, they consistently provide fast and efficient service. I wouldn’t hesitate to recommend them for any environmental services. Mastertech is the best! -
These guys just left my house. I have nothing but the most wonderful testimony to give of their company. I’ll try to keep it short and to the point (if I can).
-Extremely honest: they could have charged us for coming out. They could have recommended us to pay for testing we didn’t need. But they did neither. They were all about the customer.
-They arrived promptly, at the time they said they would.
-They had great attitudes and great spirits (something that seems to be increasingly hard to find). They were straight-shooters and gave solutions.
-Even after knowing that we didn’t have a major problem that required their intervention, they willingly stuck around and answered all our questions.
-They went above and beyond to show that it wasn’t about the dollar, but that it was about the person.
-I’m not the type of person to write reviews normally. And If there is a bad product or service I won’t write about it. But when there’s an exceptional product or service, I try give an equally exceptional review to try and convey the level of quality I experienced.
-Definitely a good choice! -
I called to get my new home inspected for mold. I have a kiddo with asthma and wanted to be proactive. Wendell came out. He arrived an hour earlier than expected. I told him that I wouldn't be there until the scheduled time. He was polite and said no problem. He came into my house and walked me through everything he was doing and what he was looking for. So helpful! I'm glad I called this company.
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Amazing and so helpful!! Gave great information and was very thorough.
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They showed up on time. Communication was great. Everything was explained in detail. I didn't feel pressured to do anything I didn't want to do.
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From was very knowledgeable and gave me suggestions on the mold problem.
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Exceptional service from timelessness of appointment, and explaining the details of the moisture and issue that’s building in the home we rent. Will use again if we ever need them in our future home or for more work in our current rental.
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I had movers refuse to continue work once they found mold in my mom's house unless I could clean it up. Although they could not book the remediation in time to meet my required move out date, Mastertech sent someone out quickly to help me identify where I needed to clean and tell me what to do. Their technician was on time, friendly and professional, and walked with me through the whole house and pointed out where he saw problems I should fix. They also did not charge me for his time to do this. Great customer service and very appreciated. If I had a mold problem, I would definitely call them to come in and fix it.
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Free mold inspection was very helpful. Didnt have any additional services pushed on me which I appreciated. When we asked about having an air test done, he got to it right away, and the cost of the air test was very reasonable. Recommend for sure
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Master Tech environment has truly been a blessing for my family and me. There were many questions and issues concerning my home. The Technician Barfield was able to professionally give me a in-service, test thoroughly throughout my home, I now understand, and is well equipped on future decision making with my living environment.
Thank you for everything,
Pamela Corbett -
Professional and on time , Good customer service skills .
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I had an excellent experience with Mastertech Environmental of Tidewater. The technician was incredibly knowledgeable and worked very quickly to address the issue. I truly appreciate the level of professionalism and efficiency. The customer service was outstanding from start to finish, and I’m grateful for their help in getting everything sorted out. Highly recommend their services. Thank you for a great experience!" Daniela R.
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Great experience. Very punctual and thorough once in the home. Salim was professional and knowledgeable, getting to the root cause of our issue and determined the steps we need to take to get rid of our mold issue in the laundry room linoleum. Highly recommend this company.
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Tech was on time knowledgeable spoke in terms a person who knows nothing about mold could understand explained everything he was doing if I could give 10 stars I would!
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Highly recommend MasterTech Evironmental! We live in an older home and had a few rooms we were concerned about for potentially having mold behind the drywall. We wanted to get it inspected before we began some renovation projects. The technician arrived on time, inspected thoroughly, explained different things he was seeing, and provided the reassurance we needed. Genuinely appreciate their free inspection service!! While I hope to never need to truly use their services, I know exactly who I will be calling if I do. Thank you!!
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Technician was so pleasant and friendly and proved to be highly competent, knowledgeable, and efficient! He did a thorough check of my home, answered all my questions, and left me with peace of mind! Thank you MasterTech Environmental for a high quality, exceptional, MasterFul experience!