Reviews of local pros in Dumfries, Virginia

4.8 based on 317 reviews Back to the listing
    5

    The technicians are considerate and professional, taking the time to answer questions. I've trusted CB LUKAS for years to take care of my HVAC systems and they keep humming along.

    5

    CB Lucas Dennis Sanderson; Dennis did an excellent job in my annual furnace inspection for the winter; I’ll use Dennis again if he’s available; Eric B Dumfries VA

    5

    Smoothest process of getting help for residential HVAC I’ve ever experienced in my life. Our tech, Eric Montoney, did a fantastic job, diagnosed the problem right away and gave us workable solutions, and was so kind and professional. We’ll call CB Lucas for all our residential needs in future.

    5

    CB Lucas accommodated our EMERGENCY AC SERVICE CALL within a few hours of us calling them. They squeezed us into their jam packed schedule during the heatwave that hit the DC area. Our technician was professional, courteous and efficient. We highly recommend CB Lucas for all your HVAC needs. Thanks for taking care of our family when it really counts!

    5

    Troy from C.B. Lucas has been servicing my HVAC for several years. Very professional, knowledgeable, and trustworthy.

    5

    Called today and came quickly. Appreciated the service and the friendliness. Got heat and very happy. Would recommend 100%.

    5

    We had a fantastic experience with C B Lucas! They responded promptly to our service request and scheduled our installation quickly. The team was professional, knowledgeable, and took great care of us throughout the process. Everything was installed perfectly, and they made sure we understood the system before they left. We truly appreciate their attention to detail and excellent customer service. Highly recommend them to anyone in need of HVAC services! Shout out to Eric, Matt, and Greg for taking care of us!

    5

    Our AC broke and they were able to squeeze us in same day since it’s been so hot out. He had the part we needed on his truck and our AC was working and had cooled the house 2° before he left! Amazing service and will definitely use them again for any future issues.

    5

    Dennis from CB Lucas is literally like an angel from heaven. I had several professionals from other companies look at my hvac system and all of them got the diagnosis wrong, etc. Dennis came in and just automatically knew what the problem was, what caused it, and how to fix it and was literally finish fixing the problem in 15 minutes. Very experienced. Very nice. Couldn't have gotten a better experience! I'd give more than 5 stars if I could.

    5

    Prompt and reliable customer service and support. I have maintenance service for my hvac systems and have had wonderful service from CBLucas. Highly recommend.

    4

    We use this company for commercial services at our law firm, located here in Lake Ridge. They do a great job when out and we have not come across any issues from service provided. However, I will highlight that if you are looking to use this company for business purposes the process to set up service is not so convenient. Even with a contract in place, we are having to call in to schedule services that the contract states are due to us, for instance, quarterly service on our units - we went almost a whole year without any outreach or service from these guys after signing the contract, and our units weren't quarterly serviced. We were told it's our responsibility to reach out to them for agreed-upon service. Outside of the process for service scheduling, as it pertains to our commercial contract, when they finally did come out the service provided was great. We have had no issues with the A/C during these hot summer months. Their turnaround time is normally within 24 - 72 hours as well which is greatly appreciated.

    1

    The owner talks rude he this is business. bullying me I can’t give money 20th November 2025 he said my worker come to house and he take back and thermostat. I given to after money back. Not sure what times they all day I stay home but they are not coming to my home. After I called they owner said 21st November give me appointment they never said time they given stress and make me problem I went to grocery store next to my and he called me he said where are you I said I’m in grocery store. And he you not getting your money. First he me lot of problems.this kind of business doing he makes money please people be careful this guy $125/ he charge me $522/- I’m very tried this kind man I didn’t seen he honest guy and honest business. I’m not referring Fairfax Area people.

    5

    CB Lucas is THE BOMB! They have come through on two different household “urgencies.” The first involved a broken HVAC in January (brrr); the second involved critical plumbing issues. In both cases, CB Lucas came and COMPLETELY fixed my problem on the SAME DAY that I called them. Everyone I have met from the company has been a true pro, polite and knowledgeable on the issue at hand. Love them.

    1

    C.B. Lucas does not tell me that there is a service charge for coming over on the phone. All they did just scheduling to come the next following day. Normally, different companies will let you know on the phone if there is a service charge. They try to cancel my warranty if I do not pay. That is unprofessional of them. In order to keep my warranty, I have to pay them.

    5

    Troy arrived at 1 pm (early in the arrivals window I was offered) and got to work immediately. He rapidly diagnosed the breakdown and installed a new blower motor for our upstairs A/C. He wasted no time finishing up and checking the results with me. I’m happy and very relieved now as we have a 98 deg heatwave approaching. Thumbs up for Troy at CB Lucas!

    5

    Had outstanding experience. CB Lucas tech displayed great knowledge & competence. He quickly diagnosed the pooling water on our lawn as a sprinkler problem via checking the operation of the water meter & the sprinkler shut off valve, even demonstrating & showing us how he determined his diagnosis. Price charged was reasonable. Recommend CB Lucas very highly for any plumbing problem.

    5

    I received a strong recommendation for CB Lucas HVAC services from my neighbor, and my experience confirmed their reputation. After explaining my AC system issues, Mr. Lucas, the owner, promptly reached out to discuss potential solutions. A skilled team from CB Lucas, including Billy, Larry, Jeffery and Chris, efficiently handled the repairs. I wholeheartedly recommend contacting CB Lucas services; their service is exceptional and will not disappoint.

    5

    Technician was outstanding. Very professional and took the time to explain what was done. Provided recommendations to improve heating our home and using the thermostat to achieve optimal heating.

    1

    We had them as a subcontractor to a house addition. We experienced several issues with the original unit and CB Lucas took their time to try and fix it. They eventually said they needed to order a part. I had to call numerous times to get updates and never got call backs. Skip to months later and we've had even more issues with the unit. Had another company come out and say the install didn't include a safety valve to prevent leaks (it's an attic unit) and the wire CB Lucas had cut in their initial repair voided the warranty of the unit. I'm now having to pay $6k to fix the unit. The new company said this was avoidable but they've seen it with bad actors. Will not return and encourage anyone who has work done, if you see CB Lucas on the list, ask for someone else.

    5

    My HVAC failed on a weekend. Called my HVAC Service and within 45 - 50 minutes the standby technician, Deric responded. He immediately went to the systems control function and discovered a loose connection. He replaced the bad part with a new one. Service was restored. Deric was friendly and a very competent HVAC technician.

    5

    Really great! Woke up to my furnace being out. Called CB Lucas at 7:40AM even though Google said they didn't open till 8AM. Had a new tech at my house with only 45 years of experience ;) by 9:15AM. The flame sensor needed some steel wool cleaning, but that didn't clear it. Turns out the 3rd of 3 burners wasn't igniting / getting gas and needed to be cleaned out. We were up and running by 9:45AM.