Reviews of local pros in Dumfries, Virginia

4.8 based on 317 reviews Back to the listing
    5

    Zaki did a great job with our dishwasher repair. He showed up on time, explained everything clearly, and fixed the issue without any trouble. You can tell he takes pride in his work. I’d happily call him again and recommend him to anyone who needs a reliable technician.

    5

    These guys were quick, thorough, and reasonably priced. Had a problem with dishwasher and thought we would need to replace it entirely. But these guys put our worries at ease. They explained that the problem was due to a weak lock mechanism and they replaced it within 3 days due to it being the weekend. They were done within 20 minutes of their arrival, fantastic support, and we'll definitely be utilizing them in the future if we have any other problems with the dishwasher or any other appliances.

    5

    I appreciate how professional Zaki was and the work that he has done for us. He got the part and came back as soon as I was available and did the work in a timely manner. Yes I would use TOLO Appliances again and I recommend them for the repair job.

    5

    100% recommend them! Zaki was wonderful! He called when he was on his way. He had all the parts I needed on his truck. He was so pleasant and friendly. They do ALL appliances! Hope I won't need them soon, but will definitely call then again

    5

    Tolo Appliances responded immediately and came to check dishwasher the same day. Evaluated the problem and provided options best suited to the situation on how to proceed.
    Honest and trustworthy! Based on my experience, I highly recommend them.
    Bethesda, MD

    5

    Highly recommend working with this company and with M Zaki in particular. He was very professional and knowledgeable about our washer/dryer units and was able to address what our concerns were, and even ways to handle them more cost effectively for us. Will certainly be contacting them again for any future repair needs.

    5

    Excellent service from start to finish. He arrived on time, was very friendly, and clearly explained the problem with my fridge/freezer and what needed to be done. He worked efficiently and double-checked everything to make sure it was fixed correctly. I really appreciated how knowledgeable and respectful he was throughout the entire visit. I’d absolutely use his services again.

    5

    Zaki was punctual, super professional and very reasonably priced! I can see why his ratings were so high! He fixed our oven and recommended a very needed dryer refresh/clean out!

    5

    I am very pleased with the services provided… Mr M Zaki and his colleague diagnosed our dryer’s problem and ordered the part! As soon as the part arrived, Mr M Zaki was back to our home right away to install the new part! Works like a charm! They were very polite, pleasant and their fee was reasonable! I highly recommend!

    5

    Fast, friendly and superb service. The team quickly diagnosed the problem with the water supply to my refrigerator, ordered the part and worked within my schedule to install the inlet valve. I highly recommend Tolo Appliances LLC!!!

    5

    Masih was super helpful and quick about his work. Unfortunately it was the infamous LG bad linear compressor of the late 2010s so didn't make financial sense to fix it. Would recommend Tolo for appliance diag with a quick response time!

    5

    TOLO Appliances repaired our refrigerator fast and quickly responsible price we recommend them for future repairs.
    thanks.

    5

    I want to share with you the professional and pleasant experience that I received today from Zaki. He serviced/cleaned the lint compartment of my home dryer and the dryer hose that led outside. He arrived on time, well equipped, organized and his work was very impressive.
    He also provided pictures before and after his work. I would recommend Zaki to members of my family, friends, neighbors and to anyone needing this kind of service.
    Keep up the good work!
    Bonnie

    5

    Had an issue with my dryer and it stopped working. Very professional, fair pricing and prompt. Was able to work with my warranty without hesitation. 100% would recommend their services!

    5

    Masi Sharefi and Zaki Jan are both very professional, kind, and trustworthy. They do their work with care, honesty, and responsibility. I am very satisfied with their service and highly recommend them. Very professional

    5

    Prompt. Went above and beyond to make sure everything was in working order

    5

    Very professional and effective service. Totally trustworthy and down to earth. I am 100% satisfied.

    5

    This company is top notch. Professional and very customer friendly. A pleasure to do business with. I would highly recommend them for all your electrical needs. Go to company.

    5

    Clement is always my go to electrician. We trust him with our heaviest lifting, but no job is too small either. He is great!

    5

    My air conditioning was down. HVAC technician said it was an electrical problem. I called Mr. Bryan and he came over the same afternoon, diagnosed the problem quickly and made the repair. My AC was up and running immediately. Highly professional and personable gentleman. I highly recommend him.

    1

    DO NOT USE THIS CON MAN. I got a bid for upgrading my panel with 3 electricians and Bryan came out the highest at around $3200. The others were about $2700 and $2500. I told him that I would be going with another company and he said he would match it at $2500. Bryan was offering to add a disconnect for the A/C condenser so I decided to go with him. BAD IDEA.

    It has been a nightmare since. After he got the contract he used inexperienced young guys who did a poor job. At the home inspection, the buyer's inspector found several incorrectly done items including, NOT using the AFCI breakers which he bid in the job but did not use claiming that it was due to existing the wiring. And then he also used the wrong oversized amp breakers for the wire sizes causing potential fire hazard risk. If the inspector had not caught it, who knows what may have happened. And to top it off, he increased his invoice by $200 out of the blue at the end of the job saying that the permits were more than he thought it would be. I paid him $2700 out of not wanting to fight about it but felt that he charged extra beyond what his proposal was.

    My bigger mistake was using him to do some of the extra electrical items that were on the inspection report. I asked him to replace 3 outlets to the GFCI type, fix a switch, and take out an extension wire plug in the attic. What do you think that would cost? I figured 2-3 hours of labor at max and $200-300 max. Well, he charges me $652 saying that it took his guy 1 1/2 days. I replied that I didn't think it should take an experienced electrician that long to repair these issues and that he is overcharging. His response was to let me know that he knows that the house is for sale and that he will put a mechanic's lien on the property for the amount and emailed me the filled out form as a threat.

    I have the emails and the letters to prove it all if anyone is interested. It is not the dollar amount that bothers me about this guy, but how he conducts business as a liar. He is not trustworthy and I would not use him when there are much better companies out there. If you do use him, he does not do his own work, so expect some young and inexperienced guys to come in to do the job. You have been warned!!!