HVAC reviews in Fairfax, Virginia

4.7 based on 975 reviews Back to the listing
    5

    really good company to work with, honest, professional, and they really care about their work. after another big company said both of my steel chimneys needed to be replaced, johnathan came out to inspect them and let me know they were actually in good shape and didn't need any major work. very honest and trustworthy. i highly recommend this chimney sweep team to anyone needing chimney services!

    5

    Eric was very helpful and quick to respond when I had questions about my double-sided fireplace. He really knew his stuff and took the time to explain everything clearly. He was friendly and offered good solutions for keeping the chimney in top shape. I would definitely call on Best Chimney Sweep Company again if I need chimney cleaning or maintenance, and I’d recommend their services to anyone in Fairfax!

    5

    We had a fantastic experience with Best Chimney Sweep Company. Eric was very professional and handled the chimney cleaning and inspection with great care. He even took the time to repaint the chimney cap, making sure everything looked nice. Eric made sure our home in Fairfax stayed spotless throughout the process. We would definitely recommend their chimney sweep services to anyone looking for reliable and thorough work.

    5

    Eric was the first chimney sweep I’ve ever had come by, and he really set the bar high for all future visits! He was very knowledgeable about chimneys and explained what I should expect from my older fireplace based on how much it’s been used. The service was prompt and tidy, and scheduling was simple. I appreciated the honest advice and the fair pricing. I’ll definitely be using Best Chimney Sweep Company again whenever I need my fireplace or chimney cleaned in Fairfax.

    5

    best chimney sweep company did a great job! for a fair price, they relined two flues in my chimney and sealed the smoke chamber, making an old unused fireplace in my home safe to use again. the work was done very professionally, and eric kept me updated at every step. communication was excellent, and everything turned out better than i expected.

    5

    Best Chimney Sweep Company did an excellent job with our chimney inspection and sweeping in Fairfax. Eric was very polite and took the time to explain the condition of our fireplace clearly. The crew worked efficiently, made sure everything was spotless when they finished, and answered all our questions about chimney care. The whole process was quick and smooth. I would definitely recommend their chimney sweep services to anyone in the area.

    5

    Eric and his team did a wonderful job sweeping our chimney and taking care of some repairs we needed. They were professional, on time, and made sure everything was cleaned up before they left. We are really enjoying our new gas fireplace and appreciate the quality of their work. I would highly recommend this chimney sweep service to anyone looking for reliable and friendly help.

    5

    We have had our chimney cleaned and checked by a couple of other companies before, but this time we wanted a metal chimney cap installed. Best Chimney Sweep Company came out and Eric did a thorough inspection of our chimney, finding a few issues we didn’t know about. Since I use the fireplace when it gets chilly, safety is very important to me. We had the firebox and flue replaced, and also got a new metal chase cap added. Our fireplace is made of stone, so they had to carefully remove the back to install the new firebox. We also have a friendly dog who loves meeting visitors, and Johnathan made sure to greet him and made our dog feel comfortable. Both Eric and Johnathan went above and beyond, and we will definitely call them for any future chimney sweeping or repairs.

    5

    My Chimney needed new cap. The techs found it was as bad as expected. I saved about a thousand. They did great work. I will be calling once a year.

    5

    The Technician was Awesome and knew his job. I recommend this company to everyone. Thank you A Step in the Chimney Sweeps for your service.

    5

    The inspector, Zack, came early. Clearly explained everything that needed to be fixed and why. Gave me a written estimate on the spot. Left behind no mess. I will use them to address my chimney issues and for future cleaning and inspection.

    5

    The technician who did the work was personable, thorough and helpful. His explanations helped me understand needed repairs, and his suggestions guided my thinking about what needs done and when.

    5

    Jeff did an excellent job explaining and walking us through what he found on his inspection. His recommendations clearly came from expertise, highly recommend requesting his assistance.

    5

    Shaun the technician was very professional and knowledgeable about our chimney. The scheduling was easy and the staff was polite and courteous.

    5

    I was thoroughly impressed with the work done by Stephen and A Step in time. Work was completed as promised. Afterwards photos were shown of the work done and the job site was clean. Outstanding! Thank you Stephen and a step in time.

    1

    Spoke with Laura in Md location who spoke fast cutting me off and telling me they are booked until end of this month. When she found out I would be a new customer then she wanted me to explain what service I needed. I kindly told her never mind they couldn't help me.

    5

    Austin, the technician, provided excellent service, answered my questions and went over and beyond to provide an additional appointment to complete the inspection tomorrow. He was very courteous and professional.
    Petrea

    5

    They accommodated my schedule and my needs. And when I called to get my services adjusted (very last minute) they were wonderful at meeting my needs. They truly went above and beyond to exceed all expectations. Very pleased.

    5

    Rufus and Patrick were very professional and insured that the work on my chimney cap was done perfectly. They showed me pictures afterward and everything looked great. Thanks so much!!

    5

    Great service. Michael, the owner, was honest and fair. Dave and his partner that did the work were CLEAN, efficient, polite. Gave us an appointment fast for an emergency situation we were having. Thank you!

    5

    Our tech parged our chimney. He was helpful and friendly while he was here and he completed the service quickly. Our home was kept clean throughout and we were highly satisfied with the experience.