Appliance Repair reviews in Falls Church, Virginia

Reasonably priced, arrived within time window, quick and thorough diagnosis. I have had difficulty getting an appliance repair service to send a qualified and competent technician to diagnose our built-in JennAir refrigerator that is unable to cool to the set temperature. Gulilat from Virginia Appliance Repair exceeded expectations - very thankful I accidentally found Virginia Appliance Repair when attempting to reach VIA Appliance (who previously sent someone unable to diagnose the issue... I was more qualified than the tech VIA sent). The overall experience with Virginia Appliance Repair was excellent: provided 4-hr window the night prior to the appointment, a text indicating Gulilat was on the way 30 minutes ahead of his arrival, arrival 30 minutes into the 4-hr window provided, quick (15 minutes!) but thorough diagnosis of the issue with a detailed explanation and our options for repair or possible replacement of the unit. I will highly recommend Virginia Appliance Repair to anyone in need, and will call again if the need arises again.

Great communication and service. Tech knew what they were doing. Kept up to date via email. Easy to schedule via text. Didn’t soak me for parts (~20% upcharge which is reasonable). For washer board repair/replacement it was about $500 ($110 for diagnosis and $170 for the repair), $200 for the board, and then taxes and credit card fee. Yes it’s expensive but keep in mind repair shops have to support their overhead, IT system, call intake staff, insurance, etc. while paying people a decent wage and benefits. Staff have to be dependable in this type of business so you want someone good and well trained. Running a small business myself I’ve realized how much is entailed with this. The diagnosis and repair took under an hour total as I had removed the stacked dryer and top of the washer for troubleshooting. Appliances these days just do not last so set aside $500/year as you’ll likely need it for either repairs or eventually replacement. Thank you VA appliance repair I’ll recommend you and use again in the future.

Great service and friendly staff!

Super helpful and quick!

Very good service I highly recommend

Fast and efficient service.

Great customer service and support. Excellent job, no issues no stress. Would recommend.

Prompt, courteous helpful. Gave us lots of good tips. Recommended.

Excellent service. Very polite and helpful hints to prevent further problems.

Big thanks to Mr ken who did a very good job with my washing machine.. I advised my friends to use this company for information for any of their needs

Fair and reliable. Definitely recommend.

It was great to have work with this company they fix my dishwasher and it works like new. I really recommend their service.

Excelent job. He works in solutions on the way during the installation of the garbage disposal.

My dryer was not heating.
The technician has come the same day I called the company .
He has done the right digionstic.
Luckily, he had the part in his vehicle .
I'm very happy with the service.

Ken was awesome and very knowledgeable. I would recommend to anyone and use him again. Great job!!!

Came same day on a Sunday for an emergency refrigerator repair and couldn’t have been more customer service orientated!

The technician who come my house to repair, is on time, professional, and his really have a good manner. I like the work he did he did amazing job. Thank you so much.

Ken was very helpful fixing my washer and he even explained to me the best way to use it . I highly recommend this company for any appliance repair .

Excellent appliance repair service! Same day, punctual, and professional.

Repaired my dryer that was not heating. Also replaced a worn pulley without me asking. Job was done in about an hour.

Gave me excellent tips on how to extend the life of my products.

He had additional parts and his own tools. Complete job done including test runs and putting everything back and clean up.

Highly recommend and I’ll call him again if I have an appliance problem.

This is the only call you need to make.

Refrigerator ice and water machine was leaking and failed to work. I called in that morning and got someone later that day. Very fast and very professional, fixed the issue within an hour and also changed my water filter. Would definitely recommend.

Excellent timely service and follow up - for kitchen appliances they are excellent.