Home Services reviews in Lorton, Virginia

From the reviews I saw on YELP Kingstown Carpet appeared to be the best carpet cleaning company around the D.C. metro area, so I sent my three oriental rugs to them for cleaning. The rugs came back in four days soft, vibrant, and perfectly clean—neatly rolled and wrapped in plastic for our move out of state. I wish I had a similar quality rug cleaning service where I am moving. Before I leave I’m going to have them clean an upholstered chair. Prices are fair (low really), they pick up and deliver on time and they are excellent communicators and all around nice people.

I just had a fantastic experience with Kingstown Carpet! I was recommended to them by a friend, who also had a fantastic experience. I simply gave them a call and described my carpet. Within a day they had driven to my house and collected my carpet. The quote was straightforward and transparent. They worked with my schedule in returning the carpet, and it was cleaned and beautifully wrapped. The final fee was exactly as quoted. On top of everything else, everyone we dealt with was professional, friendly, and extremely engaging. I would not hesitate to recommend Kingstown Carpet and have already done so!

Steve at Kingstown Carpet & Rug Cleaning came to my townhouse, looked at my 2 oriental rugs and said that they would be able to clean them both. He made a wonderful suggestion on how to modify the unfinished ends of my largest oriental rug. After a few weeks, Steve notified my that my rugs were clean, the ends of the largest rug had been organically sewn with short fringe, and Kingstown Carpet could drop the rugs off at my townhouse. Both rugs look beautiful and I've very pleased with the finished ends of the large oriental.

I have used Kingstowne Carpets for several years. They are wonderful! I have used them to clean old large orientals, runners with moth damage and they have provided excellent service. Reasonable prices - pick up and delivery.

Highly recommend. Owner is very personable and provides great customer service. I had 4 large (8x10) rugs and 4 small rugs cleaned. 3 of the large rugs are oriental origin. Rugs were picked up and returned in a week. The family room oriental carpet needed a small repair from constant use. Now carpet looks brand new. The other carpets also are sparkling clean. Delighted with the outcome.

Steve Miller is responsive, kind and helpful. Not often to find a business that feels local and personable. Kingstowne Carpet & Rug cleaned a 10 x 14 ft rug that looked fabulous after and cut a high-quality rug pad to place underneath. Rather than take a shortcut, the company waited until they had a large enough piece of padding. Service was swift and communicative. I very much appreciated the pick up and drop off service.

I can't say enough good things about Steve and his team at Kingstowne Carpet & Rug Cleaning. I've used them several times for pickup and return delivery in Old Town Alexandria, so convenient. The quality of their cleaning is superb, and their overall service is terrific. They even helped me lift beds to remove rugs! I wish all small businesses were this good and efficient. And they're a pleasure to work with, with great communications via text messages, and flexibility to pick and return on dates requested. It doesn't get any better than this!

So glad I found Kingstowne Carpet! I was on the verge of tossing a much beloved but seriously dirty rug. But based on glowing reviews, decided to take a chance. So glad I did! Kingstowne was quick to respond and so kind. They both picked up and returned the rug to my home - a huge plus. And given the condition of the rug, did a remarkable job. Highly recommend!!

Excellent service, price, and results! The dedication and passion for their craft shows in how they treat their customers and your rug. We had our rug professionally cleaned, but that company was unable to do what Kingstowne Carpets did. We are extremely happy with the service and the final results. Thank you, Tanya Gogue, loyal customer from here on!

Only great things to say about Steve and his work! He cleans the rugs like new—including my Moroccan wool shag rugs! His prices are also very competitive, and he has been so helpful with pickup and delivery. It’s seamless, easy, and great quality work every time. Can’t recommend Steve enough!

It was my first time getting a rug professionally cleaned. My neighbors recommended Kingstowne Carpet. Steve and his team were professional and provided quick communication, quoting for my rug, flexibility with pick up/drop off and repair recommendations. Really happy with the results and highly recommend their services.

I've been using the services of Kingstowne Carpet and Rug Cleaning for many years -- It must be a decade or more at this point. The owner, Steve, is extremely responsive and personable and very fair in terms of pricing. Just today I purchased two high-quality rug pads from him. He cut them to fit, delivered them, laid them down, made one small adjustment, and got the rugs all lined up. He offered these rug pads at a great price and they are expected to last 10 years. I love supporting local businesses and Steve is the epitome of a hard-working local business owner.

I contacted them about cleaning a handmade Turkish rug that during Covid isolation suffered several visible food spills. They picked up the rug that day and returned it 2 days later. The food stains were gone and the carpet looked great. All for a very reasonable price. Pic of food stain attached.
While they were here, I asked about a machine made Couristan carpet that was bunching up to one side. I had consulted three rug services a couple years ago about the problem. One said it required special equipment to re-block, one said it required laying carpet tape which they were happy to do for $45/linear foot, and one said the back had been glued on to the carpet and once it starts to bunch up, nothing could be done. Kingstowne owner, Steve Miller disagreed with all three and was confident he could straighten it out. He did so and cleaned it beautifully. Again for a very reasonable price. Pic of the straightened edge attached

Steve was very responsive from the start and his team completed the job within the agreed-upon timeframe. The price was also very reasonable for the quality of work. Our rug looks fantastic, and we'll definitely be using their services again in the future.

Kingstown Carpets is a place I would definitely recommend and trust for cleaning and tassel repair of Persian carpets. I hesitated for years getting my small Persian carpet cleaned and repaired because it is an irreplaceable family heirloom and I needed a place I could trust not to damage it.

I was so fortunate to find Kingstown. Their staff do fabulous repairs and cleanings! Plus, they charge a very affordable price. Not only is my carpet cleaner, but they have extended its life through repairs so it will last for many years to come!

⭐⭐⭐⭐⭐ A Local Gem – Exceptional Service & Care

We recently faced the heartbreaking decision to say goodbye to our beloved dog. In his final days, he became incontinent and had an accident on one of our carpets. With guests arriving from out of town just a few days later, I called Kingstown Carpet & Rug on Friday, hoping they might be able to help.

I spoke with Steve, the owner, who could not have been kinder or more understanding. He offered his condolences and assured me he would do everything possible to have the carpet cleaned and returned by Tuesday. Not only did he keep his promise, but he delivered it before noon — hours ahead of schedule.

When the carpet came back, I was amazed. It looked absolutely beautiful, with no trace whatsoever of pet odor. Steve had clearly taken great care in the cleaning process — so much so that we discovered details we hadn’t noticed before, including silk embroidery in our Persian rug. He even helped move the furniture back into place, going far beyond what most companies would do.

This is exactly why we make a point to support local businesses. Steve’s professionalism, compassion, and pride in his work shine through in every detail. The service was personal, prompt, and meticulous — the kind of above-and-beyond experience you just can’t get from a big chain.

We are truly grateful to Steve and his team at Kingstown Carpet & Rug, and we will absolutely be using them again for our other rugs. If you want outstanding workmanship paired with genuine care for the customer, this is the company to call.

The carpet cleaning team did a fantastic job, and I was impressed with how quickly and neatly they worked. My carpets are now clean, fresh, and bright, and I am fully satisfied.

Impressions Carpet & Restoration assisted me after some water damage from an upstairs neighbor. They were responsive and flexible with scheduling to ensure there were minimal impacts to my schedule. The work performed was well-executed. I would recommend them to others.

I had water mitigation done and some painting and new floors in Springfield

We are extremely pleased with the drywall repair in our garage, provided as a result of a bathroom leak. They were very professional and went above and beyond to complete the repair in the expected timeframe. Excellent customer service, and we highly recommend them.

Communication and service was great. Claire from the management was super helpful, reachable, and flexible! I needed support within 5 days and she made it all possible and the team did a great job!