Plumbing reviews in Midlothian, Virginia

Issue: My bathtub pipe was clogged way down deep where a regular plastic snake wouldn’t reach and an electric snake was required.

Solution: Chris and Gavin saved the day with the electric snake! It took a lot of effort and perseverance to remove the hair that was stuck way down in the pipe.

Bonus: Chris gave me some great information for the home renovations I’m doing which was super helpful to know for planning purposes.

I highly recommend Serenity Plumbing for your plumbing needs. I got the answers I needed as well as recommendations for the type of drains to use to help with this issue. They are experts in their field, reasonably priced, professional, helpful, excellent service, and very nice!! Also, shout out to Crystal who made scheduling this appointment effortless and for answering all my questions (haha). THANK YOU, Chris!!

So professional. Fixed my shower drain issue very quickly. Thorough inspection of other non-related issues. Genuinely kind, caring, and pleasant.

Chris and team came on time and simply knocked this install out of the park 100%. Had them install hot/cold water lines to an outdoor sink, from under the house. Had to core drill through the foundation for a waste line and water lines. Professional, clean and quick. Absolutely would recommend Serenity Plumbing to anyone.

THANK YOU CHRIS!!!!

Chris and his team were great. Extremely thorough and professional with fair prices. Answered all of my questions. The total actually came in a little under what they originally quoted. Never seen that with a plumbing company. Also a responsive admin team for scheduling. Very likeable team. Highly recommend.

Serenity Plumbing was knowledgeable and professional. They worked hard to make sure that my gas range was installed properly. They were very communicative and explained everything to make sure that I was good with each step of the process. Thank you and I will definitely recommend your business to others requiring gas or plumbing services.

Very quick to respond to my request - they were at my house literally 12 hours after I requested service and I messaged them at 8pm! Both the office staff and the technicians were super nice, gave me a quote immediately and fixed my problem on the spot. 10/10 will call them for all my plumbing needs.

What a phenomenal company to work with. Showed up within hours, were kind, compassionate, and professional. Handled the issue quickly and made some excellent suggestions.

Shower stem needed to be replaced Chris and Gavin did an excellent job and cleaned up very well. Love this company.

I recently hired a Chris and Cameron to install a new faucet in my kitchen, and I couldn't be happier with the service I received. From start to finish, the entire process was smooth and hassle-free.

Firstly, the Chris arrived promptly at the scheduled time, which was a great start. He was friendly and professional, taking the time to listen to my needs and preferences for the new faucet. He also provided helpful suggestions and recommendations based on his expertise, which I appreciated.

The installation itself was done efficiently and with great attention to detail. The plumber took care to ensure that everything was properly aligned and securely installed. He also made sure to clean up any mess that was made during the installation, leaving my kitchen spotless.

Not only was the installation process seamless, but the new faucet itself is fantastic. It functions perfectly and looks beautiful in my kitchen. I recommended the business with serenity that was within my budget, and I am extremely satisfied with the end result.

Overall, I highly recommend Serenity - Chris who installed my kitchen faucet. Their professionalism, expertise, and attention to detail were outstanding. I will definitely be using their services again for any future plumbing needs.

Chris & Gavin were professional, polite, and thorough. Crystal, the dispatcher, was delightful & clearly communicated arrival times. I will definitely call Serenity if we need help in the future!

Chris re-seated our toilet and did an excellent job. He was kind, respectful, and clean! His good work seriously made my day! Thanks Chris :)

Prompt, professional service at a fair price. In a winter storm no less. Chris and Gavin replaced our water heater in no time. Would recommend.

I called Serenity Plumbing on a Friday due to a bathroom leak of unknown origin that was leaking through my kitchen ceiling substantially. She got me scheduled for Monday morning which was fantastic! I chose Serenity based on its reviews, which were positive and specific. Thankfully, as someone who had a recent negative experience with another plumbing company who sent two plumbers who were unprofessional, unfriendly, walked on my carpets without shoe coverings in work boots and charged me over $500 to repair a leaky faucet which they did not fix!, I was so happy that Serenity did not disappoint. Chris and Gavin were my plumbers and they were everything that those other two guys were not - courteous from the get go, put on shoe coverings immediately without asking, and professional and competent overall. They got to work figuring out where the leak was, and kept me apprised the whole time of what they found. While they were here, I had them fix two other smaller plumbing matters. No one wants to have to deal with a major plumbing problem and the concern is always that a plumber will tell you that you have to have significant work done, costing thousands. This was not the case with Chris and Gavin. Chris found the culprit, did the work while Gavin worked on my leaky faucet fixture, and despite being here for a few hours, only charged me slightly over $600. So that made me realize that the other guys overcharged me for the work they did!
Honestly is key in the home repair business and it is too often lacking. I am so glad I found a plumbing business and plumbers I can trust for any future needs. I highly recommend Serenity.

Our kitchen sink was clogged big time. Before it stopped up completely, it had been draining slowly for quite a while. Serenity arrived right on time. After inspection, they snaked it with a smaller snake, and realized they needed the ‘big dog.’ They diligently worked at it and then tested it 3 times before they were satisfied it was clear. The water literally rushed down the drain! An awesome sound to hear! They were both courteous and professional, and very easy to talk to. I consider the price very reasonable. They are now our go to plumber. Thanks, guys!

I called Serenity almost in tears after some work another plumber did was leaking. They showed up in less than an hour. They knew what they were doing and fixed my leak and installed an ice maker box (I think was the name) which the other plumber had said couldn't be done. They were knowledgeable and friendly and turned my bad day around. I will be using them again for any future plumbing needs.

Quickly got a technician out to us. Chris resolved our issue and spent time explaining not only current problem but other ways to improve our kitchen’s functioning. Highly recommend!

Serenity Plumbing was amazing - so responsive and easy to work with. We had an emergency leak with our main line in the evening, and Gavin arrived within 15 minutes. He was able to provide a solution that allowed us to keep using our water until he returned first thing in the morning with the right valve. Gavin was able to explain the problem and solution, we never felt like he was “selling” us, and he was so kind to our kids and our cat. He helped turn our moment of panic moment into just a little hiccup.

We’ll definitely use Serenity Plumbing for future projects.

I can't say enough good things about Serenity Plumbing. Beginning with Crystal on my initial phone call. She was kind and knowledgeable and guided me through a three bathroom project that I was dreading. The professionalism and courteousness of Chris and Gavin is unmatched. These are the guys you want in your home. This is the company you want to call for your plumbing needs. Work was completed in a timely fashion a for a reasonable price. I am thrilled to have found Serenity Plumbing.

Kitchen sink drain line was plugged. I tried to clear the line with drain cleaner and then a drain snake without success.
Called Serenity Plumbing and setup an appointment. The communication was excellent. They were right on time and very professional. They cleared the drain line at a very reasonable price. They said the drain cleaner probably made the pluggage worse.
I highly recommend Serenity Plumbing.

When we moved to our new place we didn't realize it didn't have a water filtration system for our well. We vetted 3 companies and far and way Serenity was the most professional. They were great communicators and showed up on time and completed the project and jobsite remained clean. Will definitely recommend them to anyone.

Crystal made the entire process painless, from answering my initial call to installing the water treatment system! Not only does Crystal answer your call, but she is present at installation to go over how the app works so you can check your water treatment remotely, see your exact usage, shut off the water, and increase or decrease your softener! You will also see the level of salt usage, so you know exactly when to add a bag or 2 to your salt bin! All the information is right on your phone. Chris did an excellent job at setting everything up. He immediately spotted where my previous plumber had plumbed my expansion tank incorrectly- and fixed that when he installed the new filter and softener tanks. Serenity Plumbing was first class, professional, highly informative and educational during the entire process! ***** UPDATE: Serenity Plumbing stuck with me after installation when the water was colored from the clay soil. They responded immediately! The problem was NOT the filter and softener tanks they had installed- it was damage to the casing well pipe from a lightning strike! I had the well pump and service company (Anderson Well) out ASAP and they were able to repair the damaged casing. Then Serenity Plumbing came back out and flushed the tanks one more time. The best part is the filter tank had already begun catching up as the only colored water was still in the pipes within the house- which flushed out fairly quickly. I CAN NOT SPEAK HIGHLY ENOUGH OF CHRIS AND CRYSTAL from Serenity Plumbing. What a great name for a superlative plumbing company that provides the serenity and reassurance that they will stick with you until the problem is resolved !!