Plumbing reviews in Midlothian, Virginia

My technicians, Mitchell and Paul, were very professional and kind. They explained how my tankless hot water heater works and how our problem was occurring. They fixed everything and discussed strategies to improve the current system. Thanks so much!!

Update (10/01/2025): Adam performed yearly maintenance on our tankless system. He was very professional and informed me of the other systems we have that they service so we can consolidate services. He did a great job! I highly recommend!!

There was a crack and leak in sump pump system. We decided to hook up to the county water system. The project was handled efficiently by Mitchel and Paul in a courteous timely manner. We will be using Mr Rotter when ever needed now.

Our technician arrived as scheduled, evaluated the problem and made plans for repair the following day. He was efficient, professional, and explained things well. We will use Mr. Rooter again.

Appreciated availability to get out same day and clear my sewer line when other companies could not. Communication was good, tech was polite, thorough and explained everything, worked through the issue and take care to clean up. Price reasonable for services, would recommend.

We had a complete septic pump, floats and control box replaced. All dealings with this company have been very professional. These guys know what they are doing and provide a quality service at a reasonable price.

My experience was very professional as well as amiable. Mitchell was very knowledgeable clean the area better than it was upon leaving.

Mr. Rooter was very quick to arrive and could not have been easier to work with. They explained their process perfectly and provided a quote before beginning the work. They ran into crushed pipes under crepe myrtle trees. They offered to reach out to the county to request permission to access a different drain so that our current pipes could be abandoned and new pipes routed to another drain. Everything done was very professional and first rate. Will absolutely use them in the future.

Ahmad Hicks came in with a pleasant attitude & personality. He surveyed the problem, and gave me a couple of different options. He did a great job on getting me a fixed for my plumbing problem. Good job Ahmad !!!

We’ve called Mr. Rooter twice now for different issues, one was an emergency and one wasn’t. They’ve been responsive, punctual, timely, and pleasant both times. Their prices are very reasonable too. They wear covers on their shoes when in our home, which we really appreciate. They’re our go-to service for any plumbing needs, we highly recommend them!

Adam came to fix a water leak & HVAC switch. He arrived in the time frame and fixed both problems. He explained what needed to be fixed and provided suggestions for the future. I would recommend Adam and Mr Rooter

I recently had some plumbing issues and Mr. Rooter sent Ahmad out. He was friendly and knowledgeable. He accessed the issues and provided me with the best options. Needless to say everything is in working order. Thank you so much Ahmad!!

We couldn’t be more pleased with Mr. Rooter of Richmond! We had a main sewer line replacement and Paul worked with us through the entire process. The work was done well and within the timeframe we were given. Every person we encountered with Mr. Rooter was pleasant, knowledgeable, and willing to go the extra mile to make sure the job was done. Thank you Paul, Adam, and Evan!

Another great job by Mr. Rooter. Robert installed a new water heater with great care and extras. He also recently did a rough in for a new kitchenette and did a superb job. He and Paul are exceptional!

We switched to Mr. Rooter for our business and our tech, Adam Schrader always does great work. He is transparent, on time, and the work speaks for itself. We will definitely utilize Mr. Rooter for other projects in the future. Thanks, Adam!

Mr Rooter has come to the house several times, and our plumber today, Mitchell, has been here multiple times. They are on time, incredibly polite and make you feel like you’ve known them forever. They do excellent work and never take advantage of a customer. They’ve always tried to find ways to save me money. Highly recommend.

When I called Mr.Rooter to report a water line that was hit at my home, they sent someone right away to help us!! Adam was amazing! Fixed the line very quickly- explained everything he had to do, and ensured everything was working properly before he left! Excellent service :)

Adam was here quick as a whip and fixed the emergency problem quickly and efficiently. I called him back to manage a few other items that were found by a home inspector and he quoted them and was here two days later to take care of everything. I highly recommend them.

I don’t know which one of your Virginia drivers this is on 8/19/25 at approximately 8:10am on 295 N but they cut me off and after blowing the horn they slammed on breaks causing me to swerve and almost lose control of my car. If these are the type of employees you employ I would never want to do business with you all.

I’ve used Mr. Rooter for several years. Their technicians are friendly, punctual, experienced and clean up after they’re finished with the job. I especially like that they give options for fixing a problem and don’t try to influence the customer to go with either choice; the customer decides. I’ll definitely continue to call Mr. Rooter for all my plumbing needs.

I'm very pleased with the work Adam of Mr. Rooter Plumbing of Richmond, VA did. He was very punctual, professional and friendly. He quickly identified the problem and explained everything to me in laymen's terms. I couldn't be happier with the repair and service he provided. I highly recommend Mr. Rooter Plumbing (Adam) for anyone needing reliable plumbing work.

Recently Robert Armstrong was at my residence to replace a tub/shower. From the time he entered my property until the time he left he was thoughtful, respectful and very meticulous about the way he performed his job. He explained in detail the mechanics of the job he was performing and was always willing to entertain any questions related to this project. If you are looking for a courteous, dedicated professional request Robert Armstrong. He’s the best!!!