Plumbing reviews in Midlothian, Virginia

Serenity plumbing was on time very nice polite and they fixed my issue with my toilet.
I am so glad I got this company to do this I recommend them highly. I have used others and had issues with them and was not pleased with there work but Serenity Plumbing Rocks Love Love Love them.

Serenity is a plumbing company that was subcontracted for our bathroom redo. They arrived on time, completed the job as required, while being mindful of not leaving trash lying around. Nick, the lead plumber is very courteous and efficient. After replacing 2 toilets, 2 sinks and hardware for the sinks, tub and separate shower, he checked everything including the crawl space. He found one issue that he corrected before leaving. I was very impressed by the professional service we receive from the plumbers as well as Crystal, who answers their phone and coordinates the project. I will use them again should I need additional plumbing done in my home.

Bobby was very professional and courtous.. Excellent job. Would highly recommend

Best plumbing company I have used. Will be my go to for all plumbing needs moving forward.

Awesome work. Came out to diagnose a burst pipe. Ended up having to replace the entire piping under the house. They came out and did it within 24 hours. Took them 2 hours to finish the work and the price was on the lower end of their quote. No nonsense, showed me the pipes they worked on and explained the issue. Highly recommend!

Top notch service, from the lady that answered the phone, to the plumbers that arrived at my home. Friendly, knowledgeable, and great communication (and great workmanship). I cannot recommend this company strongly enough

They went above and beyond! When our hot water heater broke, we were scrambling to heat water on the stove for our daughter. We ended up buying the wrong one to be installed, and Serenity Plumbing was so patient in helping us find the cheapest option and correct install. They came in the morning to try to install the one we bought, but when we found out it was the wrong one they got us a quote and scheduled the next day to come back out.

However, the owner and the guys who do the install were so sweet and made extra time to come back SAME DAY to install the heater for our daughter. Everyone was so polite and respectful! The owner even texted later that day to ensure the hot water was working. This experience was so amazing, so easy, and so thoughtful!

This company goes above and beyond, instilling trust and loyalty in their customers. I highly recommend Serenity Plumbing.

Thank you! All bathrooms are functional, from toilet repairs to shower drainage. Very nice team to interact with.

Two of the nicest, honest, efficient workers. They did an outstanding job. I will be using them for all my future needs.

Serenity was very easy to work with. They were very courteous and responsive. I would definitely use them again.

Fantastic service from the initial call, getting a quote, scheduling the job and getting it done Highly recommend this professional and personable team!

We had a great experience with Serenity. Nick and Gavin are so pleasant and worked hard to do the job correctly. Great communication with Crystal in the office. They did an awesome job for us and we will be using them again when needed.

I am more than satisfied with the job Chris and Nick did!! We had multiple faucets that needed changes with several details...they nailed them all!!! I highly recommend Serenity Plumbing.
Everyone was very professional, friendly and punctual. Great communication too.

These folks are great! Met them at the Home Show where we discussed the issues with the filtration system, etc. Crystal listened to my concerns and spent a lot of time researching and educating me on the types of media required. While working on the filtration system, the discovered a very unsafe electrical problem and resolved it. Serenity will be our plumber for life.

Had an issue with a cheap garbage disposal leading to my kitchen sink backing up. I called them and they came the next day. Nick and Gavin were professional and even prepared with shoe covers. The service was done the same day and they were excellent, friendly and affordable.

Serenity Plumbing called ahead to let me know they would arrive a n hour early. Chris and Gavin were very professional and friendly and completed my service in an hour or so. The price was very reasonable compared to other quotes I received. I would use them again and high;y recommend them.

Serenity Plumbing is the best!!! Chris, Gavin, and Nick were so kind and professional! The team showed up on time and got right down to business. Chris showed me pictures of the issues and explained each job they would be completing, and did so in a way that was easy to understand! They were honest, quick, and helpful! It makes a difference when a company shows you that they care about their customers and the work they’re doing!

We were lucky enough to meet the Serenity team at the Richmond Home & Garden show this past weekend. We talked to them about some plumbing issues we were having. Other businesses at the show were very eager to rush out and diagnose the issues for a price — which I appreciated. The folks at Serenity were so friendly and down to Earth and made a couple suggestions to try on our own. We were grateful for their thoughts and told them we would be calling them if and when our inexperience got the better of us. We left the show, ran to Home Depot, and spent a couple hours cursing our existence, but lo and behold, their tips worked! We were beyond ecstatic! But the icing on the cake was they called us Monday morning to follow-up and make sure we were up and running. That is phenomenal service even when it didn’t benefit them. Rest assured, we already have a couple other things lined up to take care of and they will be the first call we make very soon! 10/10 — WOULD RECOMMEND!!

Chris was so helpful and in solving the problem immediately with no hesitation. He was a world of information and provided so much help with other smaller issues I had facing me in the future with Plumbing. I would highly recommend this company for their expertise and Customer service which is unequaled!

I love Serenity Plumbing they are the BEST. This is the second time I’ve used them and I plan on making them my go to for all jobs..

I was extremely happy with the service that Serenity Plumbing provided. They were able to address our water heater issue expeditiously and did a professional install with a reliable and better replacement. I would use them again for future business and recommend them to others.