HVAC reviews in Norfolk, Virginia

4.6 based on 446 reviews Back to the listing
    5

    I found a trusted and accurate HVAC company. That removes a lot of stress.

    5

    I was recommended this place by another HVAC company since they were so booked. I am more than pleased with their services. After diagnosing my heating issue, and fixing my fireplace…my fireplace went back out and I couldn’t get it started. They’re 24/7, but this gentleman was headed home and took the time to swing by free of charge to relight my fireplace.

    I just used them again for my A/C…the way they fit you into their schedule is just amazing! I called at 1pm and they were there by 4pm.

    5

    If I could give TEN STARS, I would! Paul and his team are phenomenal. I had TWO other companies come look and they could not identify the source of the leak. Paul came and found it within MINUTES. Paul and his team are the most trust worthy team around! 10/10 recommend!

    5

    Paul came over and did some much needed electrical work. He responded quickly when I needed an estimate and got to work within the same week.

    Jay came out and checked my hot water heaters and found air in the water lines. I'm glad that's all it was! He also pointed out a needed repair in one of the bathrooms.

    They take pride in their work and can do multiple kinds of jobs to fix up a house.

    5

    Paul did wonderful job assessing our heating issue and got us up an running in no time. Very reasonably priced - added bonus!

    5

    Two work orders. This is for the first for gas line repair. Punctual, efficient, and informative. Knew all costs up front and Paul explained every step of the process.

    The same as above for the second work order, which was a HVAC replacement and tankless water heater install but with additions. I was really impressed with their teamwork. Also, they cleaned up everything, every single day, which for us was very much appreciated.

    5

    Very honest and professional. Glad to give them my recommendation.

    5

    Communication and timely service. Satisfied with their service every time. I highly recommend this company.

    5

    Excellent! Lost heat just before Christmas. They Identified the issue right away.
    While we had to wait wait for a part to come in they set a realistic timeframe, followed up with me as soon as it was in and repaired under an hour.

    Loved that I didn’t have to follow up, was charged a fair rate and the techs were super professional!

    🙏Thanks!

    5

    Have been using this company for almost a year, after severing my contract with another company that always fell short. Very satisfied with their work, professionalism, and thoroughness, without dragging things out. Appreciate that they have 24/7 access.

    5

    On time, affordable, and knowledgeable...everything you could ask for in a company. Paul was friendly and professional and made sure I understood the problem and resolution. Would recommend without hesitation!

    5

    Paul and team did a fantastic job installing our new HVAC system.

    5

    Paul from Murillo Mechanical came by and identified the problem with my A/C almost immediately. Replaced the capacitor, double checked the Freon levels, the filters, and made sure we were getting good air throughout the house. Very professional and was nice to see apprentices come along to learn a trade. Didn’t leave a mess and price was affordable considering it was a weekend last minute appointment.

    5

    He came in and gave a detailed explanation. No pressure tactics. He worked with me on a date and insulation was within the day

    5

    The technician, Alex, was right on time, polite, answered all my questions, explained everything, and took good care of my system. Really glad he showed me the temperature of the air coming out of the vent. I did not know if I have auxiliary and now I know I do have auxiliary heat, he showed me where it is on the system, and on my thermostat.

    5

    The whole crew was polite, knew their stuff, and extremely friendly. Unit works perfectly and the install is artwork. They also installed my tankless water heater a couple years ago is also performing perfectly. Easy to make a recommendation for them.

    5

    Great service! They showed up at the appointed time and had our AC issue fixed in less than 10 minutes. Very cool (literally).

    5

    As a young homeowner my budget is tight and their kindness to my situation is astounding. My HVAC went out when at the worst moment and my usual choice was backlogged with orders so I was referred by my usual HVAC guy to Murillo Mechanical. They came out nearly immediately and assessed the damage got the part (admittedly i was lucky they had the part) and got the HVAC system up and running in less than an Hour. If you are even slightly on the fence on calling these guys I can wholeheartedly say you will make a mistake by not calling them. This company is AMAZING!

    5

    Diagnosed the issue 5 minutes, fixed it in 15 minutes. Shorted out wire nut inside the power box on my inside unit. Fast, friendly, and competent. Excellent service. Thanks again!

    5

    Great service, good rates-we will always use Murillo for our HVAC needs.

    5

    Very professional they did a great job fixing my air conditioner so called them back when I had a small gas leak job was done quickly in no time.
    Would say they are the best company for repairs I have used.