Reviews of local pros in Reston, Virginia

Michael did a great job unclogging our kitchen sink. He was very professional and very knowledgeable. Very neat and clean and did an excellent job. I would strongly recommend him for your plumbing needs

I scheduled a home visit for diagnosis and if necessary replacement of my Pressure Reducing Valve (PRV) for my Main Water at my home. Jamie Moreno was the Technician from Roto Rooter and he diagnosed my PRV and did some small adjustments to set it right. Immediate replacement was not necessary. And my cost was zero. I must confess that in today’s world, such honesty is seldom seen and I sincerely appreciate Jamie Moreno moral and professional practice. I highly-highly recommend Jamie and Roto Rooter for all your Water and plumbing related issues. Once again - Thank you Jamie and I wish you well. All the best!

As bad as it was to have to call in Roto Rooter for our waste line blockage, the conduct of all the personnel involved has been very good, starting with the initial visit to clear the line, the diagnosis by camera probe showing the crack in the waste pipe just outside our foundation with intrusion of roots that blocked half the diameter of the pipe, and the crew that performed the work: 3 on the excavation crew plus a second plumber brought in for the final water supply connection, a “jetter” that blew out the waste line with his own water in tow after that line was connected (before our water supply was reconnected.)

Now, in the aftermath, follow up with the excavation manager is a continuing process into next week to make sure all will be satisfactory.

The crew arrived as scheduled to excavate the area in front of the foundation and replace the waste line and clean out standpipe. Unfortunately, the water supply line was broken during excavation (honestly, the utility company did not mark the pipe’s diagonal path line from the main at the curb to the house, and from what I understand it is not uncommon to destroy a water supply line in this kind of job).

The crew worked in horrible conditions for both weather, mud, and environmentally. There were several unforeseen situations that caused delays but they got the job done.

If it wasn’t for the excellent communications and empathetic way of conduct on the part of the crew foreman we would have had a terrible time.

We understood what the issues were at each step of the way and that went a long way to lessening the stress.

The plumber in the crew also went out of his way to advise us on what he was doing and answered every “plumbing” inquiry I had about the house in general (we’ve only moved in 6 months ago and have had more problems in this time than we had in the entire period of 26 years of ownership with our old home in northern NJ).

No comment on the cost…. But the service was prompt and I have to wonder if I would have been able to get comparable service and equipment in the time Roto Rooter had that got the job done. I’m thinking that this is one of the times that “big plumbing” is worthwhile!

Amazing service! Would definitely recommend using Roto Rooter! Jaime Moreno was incredibly knowledgeable and helpful. Showed up on time. He explained everything he did and why he did. Super friendly the whole time and did everything really quickly! Helped me sign up for the yearly membership too🙌🏼 Definitely ask For Jamie if available 👍🏼

I used Roto-Rooter services for an emergency this past weekend. Shower valve was leaking which caused the leak to drip down the family room below. It was 9pm and I needed a plumber to come out quick to help stop it. Roto-Rooter sent out Jaime Moreno, and he was an excellent technician all around. Friendly, knowledgeable, and quality work. It was a great experience and he fixed the issue very quickly. Would recommend Roto-Rooter to other just because of this experience.

Jaime Moreno did an excellent job repairing our toilet. One of the exterior pipes to the toilet had a leak, which was causing water to seep through the ceiling onto the first floor below. He was able to replace the pipe very quickly with parts he had in his truck. While he was here he discovered another issue with a part inside the toilet tank. The toilet was filling up very slowly. He had a replacement part for that in his truck too so he replaced it right away. Jaime was very polite, patient, pleasant to work with, professional, and he explained everything thoroughly so we understood what the plumbing issues were. He guaranteed the work for 1 year, which is also great. The toilet leak we had was discovered unexpectedly and he came out the same day to fix it for us, which was exceptional!

Daytime plumber was phenomenal (Jaime Moreno). Prompt, professional, efficient.

Not giving five stars because the late evening plumber the night before wasn't able to complete the job, and had I accepted his recommendation, would have paid over double what I should have or originally agreed to.

Will follow up if I remember-they are also providing water damage mitigation and restoration. All under one banner has made the process pretty seamless so far.

Overall good experience. They are very quick to respond and sent Jaime (the plumber) who was able to arrive within an hour of our call. He was very knowledgeable and was quick to address our problem and fix it. Sadly, we also needed a cleanup crew but they were also very quick to respond.

Great service! The plumbers called me “boss” and were patient and understanding when I could not find my credit card. I found it and gave it to them and felt appreciated. They gave me a fist bump and wished me to have a great day. The plumbers not only did an amazing job, but built a connection with me and I will of course want them specifically to come back if I ever need help again. Also, I forgot to mention the man himself! Jaime moreno did an excellent job!!

I had a great experience with Roto-Rooter. Shams, the technician, arrived on time, was very professional, and took the time to clearly explain the issue and the work that needed to be done. The job was completed efficiently and thoroughly, and everything is working perfectly now. While the service was not cheap, the price was reasonable for the quality, expertise, and peace of mind provided. I really appreciated Shams’ honesty and professionalism and would definitely recommend Roto-Rooter to anyone needing reliable plumbing service.

Jamie Moreno with Roto-Rooter did a phenomenal job! He was extremely professional and took the time to clearly explain where the problem was, why the leak occurred in the first place, and what needed to be done to fix it. He completed all the repairs quickly and efficiently.

I especially appreciated that he took and shared pictures before and after the work, walking me through everything so I fully understood the situation. At no point did I feel pressured into unnecessary repairs — his honesty and transparency were truly reassuring.

In addition to fixing the issue, Jamie offered helpful recommendations on what to watch for in the future, which we greatly appreciated. We are very pleased with the work he did — 5 stars all around!

While we hope we won’t need plumbing services again anytime soon, if we do, I sincerely hope Jamie is the one who comes out to help us.

Attaching before and after pictures for reference.

The gentleman that came today, Jamie Marino did an outstanding job. He was professional. He left everything clean after the repair was done. I would definitely recommend him again and your services. You all did an outstanding job of fixing the toilet the sink and now we have working items and running water. Thank you again.

We had Roto-Rooter out to clear out an exterior drain line from the sump pump. Jaime and Yousef were terrific. They explained the process and were quick and efficient. They very kindly tolerated my questions about what they cleared out of the line and how to prevent this in the future. This was a wonderful experience.

My basement was flooding and Sirone Plumbing came right away. Very professional and solved the problem quickly. High quality and excellent service at great price.

Allen was early to the job which was great. He was professional and explained everything he was going before he did it. I would definitely recommend this plumber to anyone who asks.

Wonderfully nice, on time, and speedy service. Highly recommend for those looking for a plumber. Thank you so much for fixing my sink!

My original appointment was cancelled because they were running late. They said they could come the following day.

They did come the next day but spent less than 10 minutes here before saying the issue was caulking and "wish I could do more." Didn't offer to fix it or further check for any water damage when I mentioned I was concerned about. Huge waste of $86.

Ali was awesome. He was on time and highly professional. He has done a quality job. I strongly recommend him for any plumbing related issues.

I was visiting my elderly parents in Herndon when they had a toilet valve start to leak. They had to shut the water off to the whole house to stop the water. This all happened at 11:30 at night. My parents' medical conditions make it so they can't live without water, even overnight. We called multiple plumbing companies to get emergency service and ONLY SirOne was willing to come. The service was prompt, professional and he didn't gouge my elderly parents (which I cannot say for other plumbers). I recommend SirOne not just for good service but ALSO for good values.

Had to call when my kitchen started flooding after a remodel. Came out within hours. Quickly identified the issue with a bad solder the contractor did and completed a repair super quickly. Even stayed around longer to help with all the info for the insurance claim. Very friendly, Highly recommend.

They did a great job! Had a new faucet installed followed by replacement of my garbage disposal a month later. Allen provided efficient, quality work and would highly recommend.