Home Services reviews in Richmond, Virginia

Wonderful experience! Adam made sure my rug had the backing replaced, runner was cleaned, and delivered as promised. Super friendly and easy to work with.

Excellent from the beginning phone call to pick up and delivery. All staff, friendly, professional and kind. Attention to detail a priority. I would definitely use them again as I plan to and I highly recommend them for your needs.

The rug I had cleaned is close to 100 years old and likely hasn't been cleaned in as long. Hadee did a beautiful job. What a great experience, professionals all the way.

Very professional in all respects. They were on time for their appointment and took the time to explain the process to me. I was delighted with my rug when they Returned it. No photos

great experience. Great communication. Oriental rug came back clean. exceed expectations and turn around time was quick. Appreciated that they moved the furniture for pickup and placing the rug back into the room.

I had a great experience from beginning to end, intake to delivery. They cheerfully picked up two rugs from a storage unit and delivered to my house a few weeks later, clean and fresh, with new carpet pads. The price was extremely reasonable and deliverymen Sha and Corey were very helpful and careful in getting the rugs into place under furniture. Highly recommended!

I was very impressed with setting an appointment to pickup my rug, actually having the rug picked up, and delivered back to me. Drivers were friendly/professional. I got phone calls through each step in the process letting me know what to expect next. The rug was cleaned beautifully.

We were very pleased with our experience. Our rug was cleaned, repaired, and delivered with exceptional care. They went above and beyond to help us and we would definitely recommend them.

The crew that collects the rug and brings it back go out of there way to make sure it's done well. We had an issue with our sectional getting put back together and they made it happen! The rug looks and smells great! They have done many rugs for us and always a great experience!

From the first call to the final delivery everything was great. Our 20 year old rug had never been cleaned, we got a new mat too and not only does it look great, it feels wonderful to walk on !!! It’s the only place we get our cleaning done.

I am very pleased with the excellent job and service Hadeed-Mercer Rug Cleaners did on our two rugs. The larger wool Chinese rug from our dining room had pet accident stains and uneven coloring, most likely due to the light that comes into the room. However, when it came back there was no evidence of either. It was like new - and it is 30 years old! The smaller oriental is just lovely, even and clean. We are very happy with your service, and when needed we certainly will use Hadeed-Mercer again. Thank you. (Prices below include picking up from ~ 65 miles.)

Had 3 handmade Persian rugs cleaned and repaired and I could not have been happier… from the service on pickup and delivery which cost nothing by the way to the quality of the repair work everything and everyone was amazing. Highly recommended company!!!

I am extremely pleased with the service. Everything from start to finish was perfect. Every person that I had contact with, whether in person or by telephone was very professional and also very friendly and personable.
The rugs came back beautifully and looked like new even though they are 20 year old rugs. They came back with new pads which were thicker and softer than our previous pads.
They also cleaned our wall to wall carpets in the upstairs bedrooms and it looks better than ever before. I already referred my neighbors and daughter.

Couldn't ask for a better experience! From my inquiry initial call through to my clean rug returning home, everyone I talked to was professional and helpful. I really appreciated that they moved furniture and did it so carefully. They even reassembled the tricky Ruggable system. Making sure I was pleased seemed like a priority. My rug was so clean! The time to get my rug cleaned and back in place was quicker than I expected.

Fast service with good results. Several attempts to upsell services, which we declined. Three large oriental rugs cleaned for just under $1K. A deposit due at order of $125 with the balanced charged before delivery. Rugs were delivered rolled and wrapped in paper (not placed), but owner was not home to direct placement. We would use this company again; however, if rugs are stained, damaged or have pet damage, it’s likely cheaper to replace the rug.

I really appreciate the hard work and fast service that the company gives us. I diffently recommend them.

Francesca’s Cleaning Service has been taking care of our home for many years. She is well-versed in her use of cleaning products and is always reliable and conscientious; not to mention, my house is SPARKLING and smelling beautiful at the end of her service! I highly recommend this cleaning company.

Francesca's cleaning service falls short of expectations in several ways. The cleaning techniques she employs are unsatisfactory, leading to disappointing results. Furthermore, her demeanor leaves much to be desired, as she often comes across as both disrespectful and rude. Overall, her cleaning abilities do not meet the necessary standards, making for an unpleasant experience.

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I've used this business several times for intricate alterations for formal gowns and maxi dresses requiring not only hemming but adjustments in the upper bodice of the garments. Susanna does an amazing job. Her customer service is excellent. When I needed a dress altered for a wedding on short notice she was very accommodating and again did a magnificent job. I recommend this business for expert alterations on fine and delicate fabrics.

Great job tailoring my pants