Home Services reviews in Richmond, Virginia

Technicians were helpful and thorough, making sure they identified the root cause and addressed it. They were friendly and explanatory of their process. They adhered to company policies as well.

Our technician, Jaylen, was excellent! He explained the procedures he was doing in detail and was extremely thorough and professional. He called to advise us when he was on the was on his way. We were very impressed with him!

Great communication on there side and very informative. I wasn’t able to be home during the process, but they were willing to communicate with me step-by-step and give me information as they learned about it. They move through my house and took care of my pest problem. I definitely recommend this company.

Nick is very courteous and detailed. Always providing exceptional service to ensure we have no pest. I can call him anytime if there is an issue. Since having Go Forth exterminate my little roll bugs and pest are GONE!

Matthew and Isaac were very helpful! Prompt, showed me every detail along the way, utilized boot covers properly 🙌🏾, and gave tips to prevent further issues.

I’ve used this company for treatment and preventative maintenance of pests for the past two places I’ve lived in, and have always had a positive experience with everyone who has come out. They are on time, friendly, and very thorough with their treatment and explanations. Matthew came out today and helped me identify an important issue that I didn’t even know I had. I appreciate their hard work!

Kayla you are just the best. Cannot underestimate your capacity of doing a job with pride and excellence. You are very thorough with the work and explain everything thru a layman 's language. You are such a sweet person and truly appreciate sharing the pictures of the active termites in my crawlspace and the treatment you did to exterminate them. Keep up the good job Kayla and I see you going places someday. Thank you for taking care of us with your expertise. Have a wonderful Thanksgiving.

Kelil was amazing, he educated me on mice living in the home, what to look for and was so patient and kind. He is officially evicting our mice from our home. Thank you!

After requesting a quote for yellow jacket removal, I found Go Forth to be the best fit for my price point. “Jaylen” was very helpful and exceeded my expectations by clearing webs and treating mosquitoes. Neither of which were expected. He provided great customer service and will be used again in the future.

I have had nothing but stellar experiences with GoForth! From the first time I called and spoke with Britney, she was so nice and so helpful. Answered every question I had, even when they were kinda dumb. Nick came out today and sprayed our house and he was SO nice! He was thorough, explained what he did and offered advice on ways we can also cut down on the likelihood of mosquitoes. Loved every part of the experience. We’ve signed up for a year contract with them and the price is so reasonable compared to most other places in the city.

Darien was very friendly guy who provided a great service experience! He called to let me know he was coming to make sure I was home and aware of the appointment, and even entertained my puppy while working! He’s been out to my home a couple of times and always make the experience smooth and successful!

I am pleased with the assistance Matthew provided today. He was thorough , professional and provided information helped us make an informed decision to protect our home. I am very pleased with the service and Matthew proved again that I chose the right company.

Darian was an amazing rep. He asked follow up questions to ensure our needs were met and was quick and efficient in his care. 100% recommend for service.

Wesley was amazing . He answered every question I had and made sure he completed all services . I particularly appreciated that he recognized the pheromone drops were missing from bait boxes inside my house and scheduled a follow up service for following week

Nicholas was wonderful. He did a very thorough job spraying the premises and even followed up with ne about the progress of the bait boxes placed a year ago. He blew leaves off the porch for better access and even placed 2 extra bait boxes in the corner entry ways of my garage, to block access by any rodents. He empathize with my overwhelming fear of the critters and took extra action to avoid any instances of a possible rodent sighting . Top notch conversation and diligence.

Nick, our tech, did an extremely thorough job, above and beyond. Gave us good thorough explanations of what he was doing and why. Very polite and pleasant to work with. I was very happy to have him at our house. Hope to see him on future visits. And Olivia in the office was professional and friendly in helping us chose a service and in getting us on the schedule quickly. Very pleased

UPDATE: Nick has made two follow up visits to ensure all is well, and it is. Very thorough and professional and also just a nice guy.

UPDATE: Jaylen has helped us twice and is terrific! Smart, personable and knowledgable. Goes the extra mile to put my mind at ease about pests of all sorts. Very happy to work with him.

UPDATE: Wesley spent a lot of time listening and making sure everything was done right. He worked hard.

Jaylen did a very thorough job inspecting our home for mice. However, what I appreciated the most was the time and patience he took to explain how the vermin was getting in and what needed to be done to remediate the issue. Definitely five-star service!

I-Allah did a WONDERFUL job explaining the process of the level of pest control for me, leaving me feel confident that my issue will be resolved. He is very personable and down to earth, not making the situation uncomfortable at all. 10/10 person, 10/10 service, 10/10 will recommend to anyone who is looking for a reliable pest control service!

Jaylen arrived on time and notified me of his arrival. He noted certain things that could improve my pest control around my property but already covered by my HOA. He also noted my concern for ants - he stated he would pay particular attention to that issue. I was satisfied with his work, professionalism and friendly demeanor. Thank you, Jaylen.

We had an unexpected (and very unwelcome!) pest guest show up in our home, and Matthew came to our rescue right away. He showed up promptly, was incredibly professional, and handled everything with such care and confidence. What really stood out was his willingness to work thoroughly in the cold without rushing—he made sure every concern was addressed and every area was inspected.

Matthew explained what he was doing, offered helpful prevention tips, and gave us real peace of mind. His kindness, patience, and expertise were truly appreciated. If you ever need someone who is dependable, knowledgeable, and dedicated to doing the job right, ask for Matthew. Highly recommend!

I've had service with go forth for 2 years. And the young man today did a wonderful job. They come out every other month. And I sometimes have to call, but today the service went well. While I pay monthly, it could be a little less, but I understand the price of everything has increased. However, Allah was very professional and he took care and paid attention to what was needed at my house. I may not be able to afford all the products and services. I do really appreciate the courtesy and professionalism.