Home Services reviews in Richmond, Virginia

Cottage Care has helped with cleaning our house home for some time. We recently switched to a regular schedule with the same person doing the work -- Jackie is an absolute delight! She is friendly, efficient and polite and wonderful to have around.

We’ve had an account with Cottage Care for over 30 years. For a while now Wendy has been our cleaner. She does an excellent job, is personable and very reliable. Please keep sending her to our house!

We’ve been using Cottage Care’s services monthly for over a year now and have nothing but great things to say. The crew is kind, efficient, professional, and take pride in their work. We have a baby at home whose been going through chemo the past 8 months and the team is always considerate about masking and distancing precautions. I highly recommend this team!

Update: We continue to use Cottage Care monthly and have had many team members in our home. They have all been good! Lately, we’ve seen Devin, Amanda and Wendy most often and they have done a great job!

Update 10/11/23: Cottage Care continues to be consistent in their quality of cleaning and customer service. This month we had Wendy again and last month we had Cody. Both are always awesome! Wendy is especially great with tackling stubborn dog hair from our 90 pound yellow lab that seems to float and stick to everything. :)

Update 2/9/24: we’ve been using Cottage Care’s services monthly for over two years, since my youngest child was born. They continue to have excellent customer service, and I’m always amazed that even with a one person crew they can get my entire house, cleaned thoroughly and efficiently in a few hours. We have had several new cleaners from time to time and they do a great job as well as the more experienced crew members. We always look forward to our monthly cleanings!

Update 2/17/25: We continue to look forward to our monthly cleanings with Cottage Care! We usually scheduled with Wendy and she is extremely efficient, professional, and does a wonderful job --especially tackling our yellow lab's dog fur which floats and lands on everything!

My cleaner, Jackie, has been amazing. I'm always surprised and pleased to find a small touch of extra effort to make my house more a home. Grateful for her and this service; I can spend more time with my kids rather than chores.

I've been using CottageCare Richmond for several years now they have been amazing! Easy scheduling over text message, always very responsive, and professional. I've had a few different cleaners come through over the years and everyone has always been so nice and done a fabulous job.

They did a great job cleaning my grandmother’s house which was no easy task. Professional and friendly.

Cottagecare did an amazing job cleaning my home. Not only was the house cleaned spic and span, but the customer service was very personable. I would recommend them to anyone. Lisa is amazing

We signed up CottageCare a few months ago to help my mother-in-law with keeping her house clean. They have been absolutely wonderful. I wouldn't hesitate to recommend CottageCare to anyone looking for great cleaners in the Richmond area.

From the first moment when I spoke to Jennifer about a cleaning service for my daughter, to my interactions with local manager, Camellia, to the actual cleaning day, I have been so impressed with the people at Cottage Care
Kristen and Xiomara did a phenomenal job when they came for the first cleaning. They stayed until every last corner and surface was spotless. I could see they really cared about the job they were doing.

I highly recommend Cottage Care, and have asked that Xiomara and Kristen come regularly from now on.

Jackie and Lexi did a full on transformation on our new home !! I wish I took before and after pictures because the transformation was so satisfying and amazing. They are detail oriented, kind, and professional!! I don’t think I’ll ever use another provider for this service. Great prices, punctual , and a life changer for someone with disabilities. Manager Camellia is very communicative and kind as well!! HIGHLY recommend !!

I’ve had Jackie from Cottage Care coming monthly to clean my home. She is very thorough, efficient and friendly and does a great job. It always makes me smile and enjoy my home more when she has been there!

I am very pleased with the excellent cleaning of my home by Lexi. Thanks Lexi

I’m looking forward to working with her going forward.

Ben cleaned our home and did a fantastic job! He went above and beyond!! He was very personable. Great attention to detail. Thank you Ben.

Stephanie has been our Cottage Care professional for more than 2 years. She cleans our home to perfection and we love how clean it is when she is finished. We like the company and they are easy to work with for scheduling or making changes if we will be out of town. Can't say enough good things about them and Stephanie! We also use Sarah as our housekeeper and also does a great job!

We have been extremely happy with our house cleaner, Ani. She is punctual, friendly, and diligent. She treats our home as though it were her own and we continue to be impressed by how thorough she is. We also love how responsive and flexible Cottage Care is to our every request. I can’t imagine trusting anyone else to the care of our home!

Absolutely beyond happy with the cleaning provided for our move out. The follow up and communication was great! You get what you pay for, worth every penny and wits saved. Thank you

We have always had excellent cleaning service completed by the team at Cottage Care. They are very thorough and very responsive to our needs and special requests. We also appreciate their flexibility in scheduling when changes in our schedule necessitated any changes to our regular cleaning time. We are very grateful for the wonderful service they provide!

We have been using CottageCare for around two years now, and we couldn’t be happier! Ani, our house cleaner, is absolutely fantastic— she is incredibly attentive to detail and always so considerate of our home and preferences. Every house cleaning leaves our space feeling fresh, organized, and spotless.

One thing we really appreciate is the excellent communication from Camellia who manages this team. She makes scheduling and rescheduling effortless and has been great at helping us customize our cleanings when needed. We occasionally request deep cleanings for our refrigerator and oven, and they always handle it thoroughly with care.

The level of professionalism and reliability from this team is unmatched, and we highly recommend them to anyone looking for high-quality house cleaning services!

Cottage Care exceeded my expectations of quality customer service. In having such a busy schedule, they were able to provide a great service - and relieve me of so much stress. My home is spotless and I couldn’t thank them enough! Camellia is very kind and welcoming. I enjoyed speaking with her! Shay & Lexi did a phenomenal job in my home and I just can’t thank them enough!! Thank you Cottage Care

Lisa cleans my apartment on a bi-weekly basis. She’s super friendly, good with my dog and so efficient and thorough. Having her clean my home every other week has been a game changer for me. My home is comfortable, clean and it gives a time back to prioritize other things!

I’ve been signed up with Cottage Care since the start of the year and I have not been disappointed with their service. The day to day needs of life calls my attention elsewhere, yet I thrive in a clean environment. Hiring Cottage Care was such the right decision. They’re personable and attentive. They’re team members will even ask after their cleaning for you to go back over to ensure it’s to YOUR standard. And trust me, I am a clean freak. I adore Ms. Wendy and I appreciate her care after my home in the way I would want it. Hire this service, you won’t regret it!