Home Services reviews in Springfield, Virginia

Great experience. Hadeed’s crew picked up my 4 Oriental carpets, cleaned and repaired them, and placed them back in my home, assuring that they were properly aligned with my hard floors and furniture. They were kind and professional. I would happily use them again.

I’ve used Hadeed for years to clean and repair my oriental carpets. Some of them are over 100 years old. They always do a wonderful job. Hadeed is prompt, professional and easy to work with.

My experience with Hadeed Carpet was mixed. I contacted Hadeed to repair the sides of my Karastan rug. I was told the rug would also need to be washed, which I agreed to (Hadeed washed it 2 yrs prior). About a week later, I was informed that if the sides were repaired, the fringe would also need to be replaced at an additional cost. Hadeed rep says she did not tell me this, but that was my understanding of the conversation. At best, miscommunication. The sides definitely needed repair, so I agreed to this add’l cost. I was surprised when my rug was delivered a few days later and the sides had not been repaired at all. It had been washed and the new fringe attached. One side was in worse condition than before. So the carpet went back to Hadeed and eventually the sides of my rug were repaired with at least one service (fringe) that seemed superfluous to me.
That said, there were two positives: the pickup and delivery service was excellent, and the wall-to-wall carpet cleaning by Hadeed came out beautifully. My only recommendation is to make sure a rug cleaning agreement is clearly stated and rug owner should take ‘before’ pictures.

I have cleaned, dyed, resized, and you name it room sized wool, silk handmade loomed rugs as well as my favorite outdoor synthetic rug with Hadeed. They provided pictures of their work, ask detailed questions, and provided straight forward pricing based on the size and type of rugs. They have excellent customer service from the people who pick up and drop off the rugs, to the people who answer the phone and respond to emails. As a result, they are my first choice in rug cleaning. I have an update to my review. I unfurled one of my very large rugs nearly a year after it had been cleaned. I contacted Hadeed Carpet Cleaning just to let them know that it did not include the rug pad I initially purchased. I was just letting them know for quality control purposes, as I certainly waited far too long to complain about this error. They contacted me immediately and just as quickly offered to remedy the situation. In less than 72 hours there were two professionals at my door with a pad, which they expertly installed. I am beyond happy with this level of customer services. My five stars stands. It’s how they addressed this issue that was just remarkable. Thank you to the two men who braved the ice to come to my home and to the gentleman I spoke with on the phone who resolved this situation. Just a great family owned business!

I was moving. Hadeed picked up my carpet from my apartment, cleaned it and repaired the edges, which were deteriorating. Then they delivered it and arranged it in my new condo within days. It looks like new! I couldn’t be more pleased with their services.

Hadeed was recommended by friends, so we took several vintage Persian carpets to them to be washed. We were very impressed by the recommendations made by the associate at the Alexandria store. He offered to deliver them back to us saving us a trip. The rugs were washed and ready to be returned in a week. And they are so much brighter. We are so pleased that we sent 2 more vintage carpets to be washed. Thank you Hadeed, for outstanding service!

They did a fantastic job cleaning some older rugs and doing repairs. After bringing in 2 rugs for cleaning..brought 3 more for cleaning and 2 of those had the bindings repaired. They even educated me on the origins of the rug style/patterns which was much appreciated! Very friendly and professional. Would definitely recommend!

The staff service was all fine from promptly quoting a price, to pick up and delivery in the the scheduled windows. Personable delivery guy Nick. The large 8.5 x 12.5 rug was very dirty- dust would rise if you rubbed your hand on it, had matted pile, and impressions from a bed for 6 years. Looks rejuvenated, like new now.

This wool rug was in terrible condition and I even wondered if it could be used. Hadeed did an exceptional job on cleaning it. They shared options for repairs. I am very pleased. Also the staff that comes to pick up and deliver the rug are so professional and able. The whole process is worth it. This my second time using them. They have a great service company.

My carpets in both the upstairs and downstairs living areas were in desperate need of a clean due to a bit of a mess created by my dog and cat. Sebastian and Michael from a well-known carpet cleaning service paid a visit to Springfield and did an outstanding job. They clarified the cleaning process thoroughly, finished the task swiftly, and exceeded my expectations. A big round of applause to the team!

michael did an exceptional job cleaning our carpets and upholstery in springfield. he showcased in-depth knowledge and effectiveness in his work, coupled with an admirable work ethic and professionalism. michael took the time to explain how to sustain the cleanliness using different carpet cleaning products, making sure i was pleased with his work. i would wholeheartedly recommend his carpet cleaning services and would not think twice to call on him again.

The prices at Frank's Carpet Cleaning have been quite consistent and their equipment always seems to be in top shape. Their carpet drying process is quite thorough. I've been using their services for the last 2 years. In the beginning, their approach was swift and effective and now, they are so meticulous that they do three rounds of drying to ensure my carpets are perfectly dry. The quality of carpet cleaning at Frank's Carpet Cleaning has certainly grown over time.

Dillon from Frank's Carpet Cleaning was exceptional with the carpet cleaning service he delivered. He was amicable, proficient, and thorough in his work. We've been functioning in this building in Springfield since 2018, and the carpet was old and stained when we moved in. However, following Dillon's service, those problems have disappeared. I would strongly endorse their services 10/10.

Sebastian is meticulous and performs an excellent job! He is professional and works conscientiously, making each carpet cleaning task look exceptional. We value Sebastian as a technician and request his return for all our future carpet cleaning needs at Frank's Carpet Cleaning! We are very satisfied with his services in Springfield.

I absolutely endorse this carpet cleaning service. They arrived ahead of the agreed time in Springfield, but considerately informed me via a text message. Dillon and Michael were the pinnacle of professionalism. They outlined their approach for purifying my pair of living room carpets prior to initiating the work. The chore was executed to my highest contentment and they departed subsequently. I was immensely pleased with the service they delivered.

Sebastian and Dillon from Frank's Carpet Cleaning performed an outstanding job. I have a fairly large off-white carpet that now looks as if it's brand new. They kept me informed throughout the entire cleaning process and also clarified the necessary steps for aftercare. After the job was completed, Michael from management also reached out to see how everything went. I highly recommend their services if you're in Springfield!

Frank's Carpet Cleaning did an excellent job on our light gray carpet in our lower level, which was previously filled with dirt tracked in by our dogs. The dirt was embedded deep into the carpet and our household vacuum cleaner just couldn't get it out. Now, the carpets look incredible. Michael managed to extract all the dirt from the carpet fibres. It's now looking fantastic. Furthermore, Dillon applied a sealer to the carpet to help prevent it from getting dirty in the future. What a great service in Springfield!

Dillon from Frank's Carpet Cleaning is amiable and knowledgeable. His sharp eye for detail is something you might miss. We are always delighted with the superior carpet cleaning services they provide in Springfield. Forget about the coupons and 'deals' that often leave soapy leftovers on your carpets. Choose Frank's Carpet Cleaning for your carpet cleaning needs, they are superb!

Our carpet was given a deep clean, after having been in our Springfield building for a decade, we figured it was due for a good scrub. Dillon and Sebastian did an exceptional job. They were polite and even offered to change our carpet filters. The entire carpet cleaning project was completed without a hitch. Well done, guys.

Dillon's Carpet Cleaning services did an outstanding job at restoring our stained, previously cream-colored carpet back to its original glory! We were able to save some cash by directly taking the carpet to their warehouse in Springfield. Michael made the whole process incredibly straightforward. I would endorse their services and definitely plan on hiring them again!

frank's carpet cleaning is definitely my go to for carpet cleaning, water cleanup, and flooring. i've worked with isaiah on and off for several years for both my home and rental places. he even came out to springfield for me and handled a flea problem with his hot water cleaning, which got rid of everything. they also put in new carpet and vinyl flooring at a few properties. always fair prices and really good installation work. you can't go wrong!