Home Services reviews in Springfield, Virginia

I called them on the phone and the lady on the phone quoted me $109 for 3 room and $2 per stairs which what I agreed with and. The carpet cleaner guy showed up on the day of cleaning and I wasn’t there my parents. So long story short this guy was lying to them that I spoke to them for only 3 room $190 and anything additional would be cost more. How did it go from 109 to 190 for 3 rooms that huge increase plus the guy that was supposed to clean the carpet he didn’t even clean it properly. He left many spots really dirty and at the quoted me 250 smh Save your self from these people. This is totally unprofessional and really unreliable.

Working with Frank's Carpet Cleaning is an absolute delight. It's incredibly simple to set up appointments with Sebastian. The accommodating nature of Dillon, the owner, is truly impressive. Despite his recent surgery, he was agreeable to visit my home at 5pm for an assessment. He's an extremely personable and pleasant individual. I admire his diligence and his ease of conversation. The young technician, Isaiah, arrived punctually as planned, which I found commendable. Isaiah is amiable and a breeze to work with. He allowed me to observe as he meticulously cleaned the ducts and vents. My home has two floors and a basement, and Isaiah thoroughly dedicated three hours to clean a total of 17 vents. The results were simply outstanding. When the time comes to have my carpets cleaned, I will undoubtedly turn to this reliable team again. I appreciate their hard work!

isaiah was easy to work with and i'm really happy i found Frank's Carpet Cleaning. he made getting our big area rug cleaned super simple during our move, just what i needed. honestly, he went above and beyond—our rug came back looking amazing. we bought it used a while ago, so it had some wear and a bit of discoloration from where the furniture sat, but most of that came out after the cleaning. the rug looks great! we'll definitely keep using them for future carpet cleaning.

went above and beyond what we expected. sebastian did an amazing job cleaning our carpets—they honestly look brand new. we couldn't be more pleased. sebastian was very professional and polite, and it was great having him in our home. i was glad when he called and was able to arrive earlier than planned. i also liked that he sent a text with a photo when he was on the way. before starting, he explained the total price for the cleaning. really appreciated receiving an itemized invoice after the job, along with a packet that included spot remover, booties, and some coupons. truly top notch service! i highly recommend this carpet cleaning company in springfield and look forward to using them again.

The carpet cleaning service in Springfield is simply 'the very best'. The variety of carpet cleaning services and the pricing are outstanding. The team, including Isaiah and Michael, are exceptional and incredibly knowledgeable. They always make sure you don't feel rushed. Normally, I'm not fond of such services, but you'll absolutely love this one. It's so welcoming and organized with a plethora of options to choose from.

Isaiah is incredibly attentive and takes great satisfaction in his work. I was in Springfield temporarily to prepare my parents' home for a live-in carer. I chose Frank's Carpet Cleaning due to its exceptional ratings on review sites. I wholeheartedly agree with all the positive feedback. Isaiah was able to accommodate my last-minute service request. He meticulously cleaned heavily soiled areas of the carpet, ensuring I was satisfied with the results. The carpet was left looking and smelling fresh. His pricing is extremely fair, and the service is outstanding. I would highly recommend them.

The carpet cleaning service I experienced was top-notch in terms of customer service and professionalism. The team, particularly Sebastian, was incredibly personable and friendly, equipped with cutting-edge cleaning technology and offering unparalleled service in the carpet cleaning industry. Sebastian had a solid grasp of the tasks at hand and executed them flawlessly, without any hesitation. When my home in Springfield experienced a significant sewage backup, the aftermath was disastrous. My living room, rug, closet and bedrooms were all severely affected, leaving a mess of soaked waste water debris. It was a highly distressing situation. However, upon discovering the carpet cleaning service online, they proved to be an absolute lifesaver. Sebastian arrived promptly and immediately got to work, delivering outstanding results. I can testify to the excellent job he did, and the relief I felt was immeasurable. This carpet cleaning company has been a genuine blessing in such a difficult time. I would not hesitate to reach out to them again if the need arises. Their service is undoubtedly the best I have encountered. Blessings and heartfelt thanks to the entire team for their exceptional work!

As a real estate agent in Springfield, I occasionally advise my clients to refresh their homes with a new coat of paint, some organization, and especially a professional carpet cleaning. For one such listing preparation, I enlisted the services of Frank's Carpet Cleaning and was thoroughly impressed with their expertise in handling different types of carpets. They were able to successfully remove some stubborn stains that the homeowner had been struggling with. If you're ever in need of carpet cleaning services, I highly recommend trying them out. Based on my client's satisfaction with the outcome, I believe you'll be just as pleased.

this was my first time using frank's carpet cleaning and i couldn't be happier. michael assured me he could clean my 20+ year old carpet and get the stains out, and he did just that! i also had my sofa cleaned. once again, i was very pleased with how carefully the job was done. i would definitely recommend them to my friends and neighbors, and will use their service again. after a big home remodel, this was the first time i felt completely satisfied with a job well done. it's great to see that some companies still care about doing a good job and making customers happy.

Incredible service! I strongly suggest Frank's Carpet Cleaning. I was unsure about my needs when it came to carpet cleaning. With so many choices out there, I felt overwhelmed. However, after reading some reviews and doing some research, I decided to arrange an appointment with Michael. He responded promptly to my inquiries and was flexible enough to fit into our preferred schedule. Once he arrived at our Springfield home, he did an exceptional job! He kept me informed about the work he did in each room, and at the end, gave me an overview of the carpet condition, pointing out any stains and such. The result was impressive with our carpets looking clean and fresh! The house now has a pleasant aroma, almost like a fresh, clean scent, and no trace of any chemical smell, which is a relief since I'm sensitive to smells. I will certainly call on Michael again when the need arises. You won't regret having him over to spruce up your carpets!

I highly recommend this carpet cleaning service! They are really easy to work with. Sebastian was very prompt and kept me updated about his arrival time. When Sebastian arrived, he explained the carpet cleaning process and started right away. The results were fantastic! I had old stains like peanut butter, playdough, and food from when my child was younger. The stains had been there for a long time, but Sebastian removed all of them! I was so impressed and pleased with how clean my carpets turned out. I definitely recommend their services!

We have been using this carpet cleaning service for many years. They always arrive on time, act professionally, and treat us with respect. They never push extra services we don't need, and they clearly explain the cleaning process and prices before starting. Recently, we had a very sick dog at home, and we wanted her to be comfortable. Even though there were some accidents and stains, we didn’t worry because we knew the team could handle it. Sebastian came out and did a fantastic job making our carpets look fresh and clean again!

First class carpet cleaning! The results were better than I ever expected. I usually clean my own carpets at home, but I got a great deal from Frank's Carpet Cleaning and decided to have them clean two guest rooms, the office, and the living room carpet. Michael was very professional, finished the job thoroughly and quickly, set up drying fans, and made sure everything was tidy afterward. It’s definitely worth hiring them instead of doing it myself!

i contacted a carpet cleaning company in springfield to have my two-bedroom apartment cleaned. they showed up really fast, within just a couple of hours. over the phone, i made sure to ask that the quote wouldn't change, and they stuck to the price even though i actually had an extra bedroom area that i forgot to mention. the technician, michael, came right on time and explained that their policy is to only accept payment once the customer is completely happy with the cleaning. my carpets look fantastic now. i'll definitely use their service again and recommend them to friends and family.

I recently had my carpets and tiles cleaned by Frank's Carpet Cleaning, and I’m very happy with how everything turned out. Isaiah, my technician, was professional and friendly from start to finish. He showed up right on time, which I really liked. Isaiah kept me updated during the whole carpet cleaning process, so I always knew what was happening. The difference in my carpets and tiles is amazing—they look fresh and almost like new. You can tell Isaiah paid close attention to detail and really cared about doing a great job. It’s hard to find such dedicated and skilled service these days. I highly recommend this company to anyone in Springfield wanting to refresh their home. With their experienced staff, prompt service, and great communication, you can’t go wrong.

I was referred by a family member to try out this carpet cleaning service in Springfield. I had been putting off getting my carpets and upholstery cleaned, but I finally reached out last week. Sebastian got back to me right away and we set up an appointment for 10am. He arrived right on time and did an amazing job cleaning my living room carpets, sofas, and chairs. I’m really happy with the results—so much that I’m having him come back to clean more carpets and even the tiles! Highly recommend this service, even for picky people like me!

Michael was very detailed and it’s great to see someone who really enjoys their work and does an excellent job while being friendly. I had two big spots in a bedroom carpet where my son’s dog had chewed large holes, and Michael repaired them perfectly. I will definitely call again if I ever need carpet help in the future. I’m also looking forward to seeing how well the carpets are cleaned, as I’m sure the results will be amazing. Getting me scheduled quickly so my home was ready for guests is another reason this company is at the top of my list. Job very well done!

I have worked with many carpet cleaners before, but my experience with Frank's Carpet Cleaning was by far the best. Before arriving, Michael called to confirm so we could get ready, which was very helpful. The team was friendly, explained how the carpet cleaning would go, and worked together quickly and professionally without taking up our whole day. This was especially important for us during our move. We were really happy with how clean and fresh our carpets turned out. I will definitely recommend them to all my clients. The whole process was easy, stress-free, and affordable, leaving our carpets looking fantastic.

It was a pleasure having Dillon come out and take care of our carpets. After trying to book with another company that didn't show up, we scheduled an appointment with Frank's Carpet Cleaning. They even called to see if we could move our appointment to an earlier time, which was very convenient for us. Dillon arrived right on time, was honest about the condition of our carpets, and really knew his stuff. He made the whole process easy and enjoyable, and you could tell he cared about making sure our carpets were cleaned well, not just about the job itself. I highly recommend this company to anyone looking for carpet cleaning. This was definitely the best carpet cleaning experience we've had.

This was my first time getting my carpets professionally cleaned. I had three rooms, a hallway, and a staircase done. The carpets honestly look brand new—like they got a fresh start! I wasn't looking to replace them, just needed a good deep cleaning. Isaiah from the company handled everything and was really friendly from the moment he arrived. Communication was clear, and he showed up right on time. The whole process took about an hour. Isaiah even helped move some of my furniture, which made things a lot easier for me. I thought the price was very fair for the amount of work done. They started by vacuuming the carpets before the cleaning, which I appreciated. Plus, he was great with my pets and showed a lot of respect for my home. Overall, it was a fantastic experience. I was so impressed that I recommended the service to someone else the same day. Even though my area in Springfield isn't usually covered, Isaiah still made it out to help. I'll definitely be using this carpet cleaning service again!

My husband accidentally spilled a full cup of coffee on our newer couch, so I decided to look for a good carpet and upholstery cleaning service in Springfield. I remembered seeing a lot of people recommend Frank's Carpet Cleaning for couch and carpet cleaning. I contacted them, and Isaiah made the whole process easy from the start. He answered all my questions quickly and was really responsive, which I appreciated. The prices were fair and affordable. After the cleaning, all three of our couches looked amazing and smelled fresh and clean. I’m so glad we chose this company, and we’ll definitely use their carpet cleaning service again. Highly recommend!