Reviews of local pros in Springfield, Virginia
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Great service. Service rep was on-time, courteous, professional; answered all of my questions. Evercool installed a new heating and cooling system for my 4 floor-townhome last year; their bid was very fair; much less than many of the larger companies. Installation was flawless as was follow-up for a few minor adjustments. The staff is first-rate; immediate response and follow-through. Many thanks to the dedicated "hands' on" owner and staff.
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Jared, the service technician, is fantastic. However, I do have a serious complaint about Evercool’s responsiveness. We had no heat starting at about 8:15 PM last night. The house was freezing. I had to call Evercool 3 separate times and each time the answering service told me that they were going to page the person who was on call. That individual never returned the phone calls. As a result, when a different technician arrived the next morning, he did not have the correct parts. That would not have happened if the technician who had been on call last night (and this morning) had simply called me back to find out what was wrong. We would have been willing to troubleshoot over the phone. But since he never called me back, the house was freezing overnight and for most of this morning.
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Evercool has helped us since installing our AC back in 2002. They’ve also installed and services our furnace over the years. They have always been professional and helpful and do great work. I highly recommend them!
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Had a great experience with Jeff from Evercool. They were able to come out the same day and quickly and reasonably diagnosed the furnace issue. Communications were great and the diagnostic fee was reasonable. Will definitely call again when I need HVAC help.
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Air conditioner stopped working. Temp in house rose to 82. I'm thankful I have a service contract which means someone will come out very soon after you call. I've been using Evercool since (I think) 2004 and have always had a service contract. My home will now cool off in hours thanks to Jeff Snyder. His troubleshooting and repair took about 20 minutes. I would highly recommend them to anyone considering HVAC needs.
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June 13 2022
One of our A/C units stopped working. Jared quickly diagnosed and repaired the problem, less than 15 minutes. Since he was here he performed our Spring unit checks that we had scheduled for later this week saving us another visit. EverCool has one of the BEST maintenance policies of all HVAC companies. We are very happy with this company and especially Tech Jared.
2.12.2021
Jared diagnosed a simple problem that another did not see. He is very knowledgeable about HVAC and the elusive glitches an electronic thermostat can have. After finding the problem very quickly he took the time check both our systems for any other issues. Like Jeff he is a great diagnostician.
2019
As always Jeff was great! He is a wonderful diagnostician, he can find even the smallest of problems. He never "up sells" us, very honest. -
They gave me a quick and VERY affordable quote. They were early and finished the job in a short amount of time. Great experience all around. One of the techs even pointed out a potential issue with my furnace. He didn't try to sell me anything extra just let me know about something he saw and I really appreciated it.
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Evercool and their team have proven time and time again that they provide excellent service, outstanding maintenance support and the best value over the past 15 years. They have provided and installed two new gas furnace and AC systems in two houses I have owned and provide excellent services. They are my go to supplier and provide all my annual/seasonal cleaning and maintenance services as well as sizing and installing new systems I have purchased from them.
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Evercool saves the day again! This time my AC stopped blowing cold air. My appointment was scheduled promptly, Jeff came during the specified time frame, and he fixed the problem quickly. I’ve always had great service with this company. Highly recommend!!
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They are very competent and reliable. They come when they are scheduled and always do excellent work. We have used this company for years and recently had new HVAC system installed. We couldn't be happier with this company, their technicians.
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I had 3 new heating and air conditioning units installed at my daughters house. After a few service calls and a couple of adjustments everything seems to be running and working as it should be. I personally have used this company for the last 19 years and recommend them very highly. The owner of the company is a great guy and if you are having problems with your Heating and Air Conditioning he will make it his business to make sure that you are warm in the winter and cool in the summer. The owner is a very nice and a down to earth person - you can't go wrong using EverCool Heating and Cooling, Inc.
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I have been with Evercool since they began, and am always pleased with their services. I recommend the annual Service Agreement highly. It is really an excelled deal. It looks like a lot up front, but the truth is, when you call someone to service your unit they will charge almost that just to come out one time. Evercool gives you 2 visits for that, and you are on their call priority list so if you have a problem they come right out and it is no charge except for the parts. also, people don't think about it, but you should have your us=nit serviced 2 X a year so it will last longer. I totally endorse them.
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Good price. Installation guys were ontime and courteous. This was for the unit in our addition. The job was very difficult since the system was I the attic and wedged in between rafters. They did a great job. They had installed our primary unit about 8 years ago and that went well also
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The EverCool technicians were on time, professional, efficient and took great care to keep my house clean while they performed their work. The job was done on time, on budget and our system works perfectly. Clearly this companies proficiency is a result of a culture of excellence that serves to empower their employees to provide service that exceeds expectations. I highly recommend this company.
J. D. Briscoe -
EverCool's service was exceptional as usual. They were very prompt in coming out to what we thought was a repair but turned out to be a new installation (old heat pump was damaged and 17 years old). Marcus was very professional and a pleasure to work with.
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This company has always provided excellent service that I can rely on and trust. They are alway at your house to fix what you have, not there to lie about your needing one or more new units - like a water heater or HVAC System. The young man that came to fix my heater was very thorough and competent in finding out why one of my 2 heaters was not working. Once he found a problem with its burners, he quietly went to work on it. Any time we had questions, he gave thoughtful answers and examples.
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Responded quickly and professionally when we reached out in an emergency after hours. Was able to come the very next morning to fix our furnace. Gave us a great price, to boot. Would recommend them to anyone!
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We had to replace our outside heatpump unit. Jeff came for the estimate, It was a fair price and Insulation day there was quite the crew here. There were very efficient professional Technicians. We had an issue after the heat wave , not relating to the unit they installed but they came out promptly again. We could not be happier and would recommend them to everyone.
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The service I've received from EverCool goes above and beyond a 5 start review. Friendly and Professional, Jeff, Jared, and the whole team will ensure your needs are met and take the time to make sure the job is done right.
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Jeff is one of the owners of this small family business. I believe he genuinely wants every customer to be 100 percent satisfied with their work. The company installed the indoor unit for our HVAC system, and he made sure the job was done right. He really cares about the reputation of his company.
He also genuinely cares for the well being of his customers. He identified a recalled fuse panel in my home that is a fire hazard and recommended an electrician to do a replacement. He did this when he was making a service call for the HVAC (which was not the problem - the fuse box was the problem), and he didn’t charge us for the service call. These are good people! -
We've been using EverCool for a couple years now and highly recommend them. Very quick to respond to requests with questions and/or needing service. Jared is the tech that generally comes here and he is absolutely wonderful. Always very pleasant and very thorough. Great company and great people.