Reviews of local pros in Springfield, Virginia

Excellent service from start to finish. Scheduling an appointment was incredibly quick and hassle‑free, which I really appreciated. When Alex Sotomayor arrived, he took the time to thoroughly explain all of the potential issues related to our heating concerns. His explanations were clear, detailed, and easy to understand. He also offered several practical and helpful solutions, making sure we felt confident about the next steps. Overall, a very professional and positive experience.

***Update*** The installer did not install the unit correctly and failed to properly program the air handler control board. As a result, the system ran in only one stage and relied on auxiliary heat for over 12 hours, causing the system to operate inefficiently and incorrectly.

After numerous calls and a return visit from another technician, the issue was finally identified and corrected—resulting in yet another full day without heat.

Quality Assurance promised to follow up with a resolution, but that follow-up never occurred. I have since attempted to contact them multiple times, but their answering service will only take messages and has not connected me with anyone who can address the issue.

I hired McCarthy Services during an HVAC emergency because they were the fastest to respond. Unfortunately, the experience was extremely disappointing.

During installation, the technicians took minimal precautions to protect our home. For a multi-level house, they used only three drop cloths and a vacuum, which was completely inadequate. They cut seven holes into walls and ceilings, leaving dust throughout the house, including on clothing and wrapped gifts. At no point did they ask us to move or protect personal items beforehand.

The lack of care for the living space was unacceptable and created a significant cleanup burden that should not fall on the homeowner.

On top of that, the financing interest rate is a complete rip-off. I regret not waiting an extra day to use Appleton & Campbell, but this was an emergency and McCarthy was the quickest to respond.

Shaq explained everything so thoroughly. He is an exceptional tech. He presented photos and videos during his presentation. The best technician I've ever encountered. He emailed the plan for keeping my HVAC in tip top condition.

I came home to a flooded laundry room and quickly discovered my hot water heater was leaking. I called McCarthy Services the next day for a free quote and was promptly seen by a technician who clearly explained the process and what to expect. The very next day, their team came out and had everything installed within just a few hours. I was genuinely impressed by how fast and efficient their service was from start to finish. Highly recommend!

We hired this company to unclog our main sewer line. They came out, performed the service, and charged $89. They also ran a camera inspection and mentioned that the line was very dirty and could clog again in the future.
Two weeks later, the line clogged again. I called the same company to come back, and the representative told me there would be no charge since the service had been done recently.
When the technician arrived, he quoted $700 to perform what appeared to be the same procedure that had been done just two weeks earlier, and said there would be no warranty.
This experience was very disappointing. If the initial service was only a temporary fix, that should have been clearly explained from the beginning, along with the proper long-term solution and pricing. Receiving conflicting information and such a drastic price difference for what seems like the same service does not feel right.
I value honesty and transparency in business, and unfortunately, this experience did not reflect that.

I I recently had my air conditioning system serviced, and I couldn’t be happier with the experience. The company was professional, punctual, and very knowledgeable. The technician explained everything clearly, worked efficiently, and made sure the system was running perfectly before leaving.

Their customer service was friendly and responsive, making the whole process smooth from booking to completion. I truly appreciate their honesty and attention to detail. I highly recommend this AC company to anyone looking for reliable and high-quality service!

My mother’s heat was not working and her landlord called McCarthy Services to come and look at it. Marvin was the tech sent out and he was amazing! He was professional and courteous. Very thorough as he clearly explained to the landlord the issues and followed up with a detailed report and pictures to insure a clear understanding of the problems. Marvin is the best service tech I have encountered in years and would hands down call them in the future (and request Marvin!).

Cesar & Alejandro are the absolute best! Both did such an amazing job with my new system! They communicated throughout the day with me & gave me updates on the new features of the system, highly recommend them & McCarty services for any system repairs you may need! I am beyond thankful & grateful for there services!

I tried reaching out to several HVAC professionals in the area. Some scheduled me however, due to the storm, many couldn't make it (no fault of their own). Though, McCarthy was the first to arrive at my house when the others were still trying to coordinate a time frame to get to me.

Shawn was the first to arrive and assess the situation with my heat pump. He conducted a thorough review and provided a detailed explanation on what was occurring. My system was very aged and it began performing like it. He coordinated to have a crew come out the next day and install a replacement and this resolved out issues.

Brian and Chanta were the two-man team that arrived the next day to install my new heating system. They were very friendly, very professional, and were very forward-leaning to answer my questions. They're work was meticulous... They prepped our house and ensured they work was clean and thoroughly done. They provided me with a walk through and explanation of everything that was done and they even gave me some pointers on how I could prolong the life of my new system.

All in all, I am happy with McCarthy's services. I will say, the work was extremely expensive however it was a must. They sent the right group of technicians to do the job and all three of them represented the organization very well. I hope they receive fair commendations from McCarthy after reading this review.

I had a great experience with McCarthy Services today, and I especially want to recognize Caesar, Oscar and Tim. who installed my HVAC system.
From start to finish, Caesar was professional, knowledgeable, and extremely thorough. He took the time to explain everything clearly, made sure the installation was done right, and treated my home with care and respect. His attention to detail and workmanship really stood out, and you can tell he takes pride in what he does.
The entire process was smooth, efficient, and stress-free, and the quality of the installation gives me confidence that my system will perform well for years to come.
I highly recommend McCarthy Services, and if you get the chance to work with Caesar, you’ll be in excellent hands. Great service all around!

Had a ductless multi split installed. From the estimate to the installation- less than 24 hours total. It was painless. All staff were professional and highly knowledgeable. Would highly recommend

I recently had to have my HVAC replaced and after reviewing several proposals I chose McCarthy. My family suggested I check out their services as I never heard of them before as I have a local go to company as they do great work as well but McCarthy pricing was less than some of the other proposals I received and they have a few additional perks.

This HVAC replacement was a major purchase for me and the McCarthy team took their time to explain their process and what i should expect. I was really surprised by the senior mechanic as he worked the entire day and he took no breaks. That is what I call dedication. I am appreciative of the time and effort of everyone involved that includes the salesman and installation team of my equipment. The entire experience was exactly what I expected coupled with professionalism. Thank you, McCarthy.

The technician arrived on time. He was extremely polite, and clearly explained what work he would be doing and the estimated amount of time it would take. He was very professional. As the work progressed, he explained what he had done and what the next steps would be. The work was completed on time. I would highly recommend him and the Shanahan firm!

Cameron serviced our heating/cooling system today. He answered all our questions and cleaned out the blower wheel assembly. He suggested replacing the filter every 3 months and assured us that system was fully checked.

Tech arrived as scheduled. Introduced himself and we went downstairs and he started accessing the situation. Went over the procedures for different seasons and different processes before those seasons arrive: vent valves, humidifier, dehumidifier, what to do if your hot water heater light goes out and several other issues. Great personality spoke highly of the company.

The converted our traditional fireplace to a gas insert. The service and communication were fantastic. We also appreciated how clean they kept and left their workspace.

Great service. Everyone was very friendly, and prompt. I would definitely used C.C. Shamrock again and recommend them to others.

Elijah thoroughly inspected heater and discovered humidifier component that had not been working properly— which he quickly fixed. Heater is working better than ever!

I wholeheartedly recommend C.D Shanahan’s Heating and Cooling. They are professional, friendly and accommodating. They installed 4 zone hyper heat Mitsubishi in my new apartment unit. They were very accommodating to work with building permits/drywall/ etc to get that whole system installed in phases. I am very happy with their service.

Anyone would be wise to use C.D.Shanahan's for all the needs listed in their company title. Most recently we used them for a plumbing issue. They're always prompt, attentive,knowledgeable, friendly, and reliable. They are fair in their pricing as well. Highly recommend!

Connor and team are wonderful to work with from the get go. He took the time to discuss how best to size the system for my 1972 house. When his team came in to install, Dan and Dillion were absolute professionals! Didn't even take a lunch break and cracked out a pretty complex Trane system install, including duct fabrication, with precision and focus! Couldn’t help but notice how everything was so cleanly buttoned down while Dan explained all the important features! Certainly the only crew to call for your HVAC and even ductless system needs!