Reviews of local pros in Suffolk, Virginia
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Josh over at Tidewater Pro Air doesn’t miss. Had a hiccup with our heating system on Super Bowl Sunday and he didn’t hesitate to show up in 25 degree temps with the necessary repair parts, IN STOCK and fixed our issue same day.
If you’re in the need of their services, don’t even think twice and give them a call. You won’t be disappointed!
Thank you Tidewater Pro Air! -
We've had experience with tidewater pro air for over a year and a half - they've been great w repairs as well as 2 system installs - prompt/ professional/ friendly/ gets the systems fixed and running - we've had the most experience w Josh and he's fantastic! I HIGHLY recommend this company!
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Stefaney and Christian came out to diagnose and repair our HVAC systems. They were knowledgeable, friendly, and competent throughout the entire job. They explained everything well and assisted us in understanding the issues and what they were doing to fix them. They provided top notch service and we will continue to work with Tidewater ProAir in the future.
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Tidewater Pro Air has maintained my HVAC system for over 10 years. Communication is great! Always keeping you up to date. This was part of our annual system check up. System check out to be in excellent shape and no additional work was needed. Tidewater Pro Air is a company you can trust. I highly recommend them.
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I can't say enough about Josh and entire tidewater pro air team. These guys were so polite, professional, neat, careful with the house inside and outside. No mess left behind. A stressful situation turned into a pleasant experience all around. They took care of everything and i am impressed with the attention to detail. Both newly replaced units are working beautifully and im so happy I chose tidewater pro.
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I woke up to a broken heater in the middle of a recent super cold snap. I called ProAir around 8 when they opened and by 9:30, a technician was already at my house in Norfolk! Not only were they super fast, my technician was amazing, diagnosing and fixing the issue in a couple hours. The professionalism, courtesy, promptness and ability to fix the issue were absolutely top notch. He explained everything to me (a few times!) and make me feel super in the loop about everything that was going on. I appreciate the folks at Tidewater ProAir, and I recommend that you give them a try!!
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Good luck, communication sucks! I needed a Tankless Water Heater installed....I called and spoke with the lady in the office 3 times. Each time being told the same thing. "He's out in the field, I'll have him call you back" We waited a couple weeks and still nothing. Thanks!
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Nice, honest contractors
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Always on time and professional
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Very good service
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Great people and great service!!
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Great people and very professional!!!!
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Gas line install perfect company for
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Very good service all the time.
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Replaced HVAC unit. Easy to work with.
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Professional and gets the job done!
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Friendly, knowledgeable folks who clean up after
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Very friendly and helpful
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Never received a call back. I was told, they were behind and they would call me in two weeks. I call back , and they told me that, I had to wait another 3 weeks. Time wasted !
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Needed some assistance with something and Vicky went above and beyond to help out. Great customer service!
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My AC was out for about a week and when I called them they sent someone within the hour. I appreciate them very much, thank you guys!