Constraction reviews in Virginia Beach, Virginia

4.8 based on 1760 reviews Back to the listing
    5

    Servpro gets the job done efficiently and with care. I hope to never need them again,but if I do,I know I'll be taken care of. Every single team member shows a superb level of professionalism that I haven't seen from any other company. They handled my claim as if I were their only customer. That's how much care and attention was given to my claim. I would recommend Servpro to all of my friends and family.

    5

    The entire team at Servpro Virginia Beach was great to work with. Came in and dried my house quickly and professionally.

    5

    Thank you Serve Pro for the wonderful and timely service I received. I would like to especially Thank Shawn, Dwayne, Zak, Barney,,Ryan and Jerry for their hard work, and total concern for my feelings during the demolition of areas in my home. Those are some compassionate men and Serve Pro is lucky to have them on their team. I would highly recommend your company.. Charlotte Beck

    5

    I recently had the opportunity to work with Duane Dickerson Production Manager from SERVPRO of Virginia Beach, and I am thoroughly impressed and extremely grateful for the level of professionalism and expertise he brought to the table. From the moment he arrived at my property, it was clear to me that I was in the hands of a true expert in water damage restoration.

    Duane has an exceptional understanding of the water damage restoration process. He was able to quickly assess the situation, identifying both the immediate and potential long-term issues caused by the water damage.

    What really stood out to me was his kind calm demeanor and his leadership. The cleanup team came into my home with precision and care, as they removed all the damaged items, treated areas for mold and dried out my home. His team ran like a well-oiled machine. They efficiently stayed on track, while maintaining a very positive and focused work environment.

    Duane Dickinson, Production Manager, is an outstanding leader and professional in damage restoration. His expertise, leadership skills, and commitment to delivering quality work makes SERVPRO of Virginia Beach a true asset. I highly recommend Duane and his team at SERVPRO of Virgina Beach to anyone in need of water damage cleanup services.

    5

    Lisa is amazing, love her attitude, she’s so helpful, brightens your day, all around an amazing employee!

    5

    Our upstairs toilets backed up. Left sewage up and downstairs. ServPro removed and sanitized everything. It was done in 2 phases, it was well coordinated, we were informed, they were thorough, and ServPro & Arrow Contracting are an awesome team and got us back in our home quickly!!

    5

    Five stars for Servpro, especially Austin, Duane, and Jason! Their professionalism and dedication are truly unmatched in the industry. They genuinely cared for my family's well-being throughout the entire process and provided top notch quality. Highly recommended!!!

    5

    Servpro of Virginia Beach provided outstanding service during a recent moisture and microbial growth inspection conducted on base at Dam Neck. From start to finish, Austin demonstrated professionalism, attention to detail, and clear communication.
    His thorough assessment and prompt reporting helped ensure that any potential issues could be addressed quickly and efficiently, supporting the health and safety of everyone in the facility. He was very knowledgeable, courteous, and respectful of the sensitive nature of working on a military installation.
    Thank you again for your excellent work and dedication to high-quality service. I would highly recommend Servpro of Virginia Beach for anyone in need of remediation services or environmental inspections.

    5

    I had the absolute best experience with SERVPRO and would highly recommend them to anyone in need of restoration services. After a flood in my bathroom and bedroom, their team arrived late on a Friday night and immediately began the mitigation process. From start to finish, they turned an incredibly stressful situation into something manageable.

    Everyone I interacted with—from the coordinator to the project manager, the field supervisors, and the restoration technicians—was professional, knowledgeable, and respectful of my home. They kept me informed throughout every step of the process and made sure everything was handled with care and attention to detail. Their dedication and expertise made all the difference, and I’m beyond grateful for the outstanding job they did.

    5

    Clint and the two workers that came out to my house to service me was well respected and did a great outstanding job

    5

    Had a partial ceiling collapse in the late evening due to faulty A/C drainage. Servpro was amazing from the next morning to come and clean up to the actual repairs of the carpet, ceiling, insulation, walls and painting. They communicated clearly, extremely professional and on time. The quality of work was A1. Would definitely recommend and use again if needed.

    5

    SO AMAZING!! They have saved my house and become family to me. I am so fortunate to have found Anna and Jason!!

    5

    We recently had a burst hose on our washing machine flood half of our home. ServePro came in to restore order. They not only cleaned up and dried the mess, but their contractors repaired all the damage. Everyone on their team has been respectful, pleasant and totally professional. I would highly recommend them to anyone. Having everything we needed handled by one company made our life so much easier in a time of total chaos.

    1

    The general manager Jason is arrogant, rude and belligerent; it appears that he lacks the demeanor and civility to relate to the public. Because of this one person I cannot recommend this SERVPRO franchise

    5

    The team did a fantastic job- Melissa and Jerry went above and beyond to help my mother. They made a very difficult situation much easier and took great care of us! Thanks for everything.

    5

    I had a serious water issue with a 3rd floor washing machine that leaked 55 gallons of water to my second floor! I called SERVEPRO and they were on site immediately.....They opened the ceiling, set up dryers and removed water. They returned each day to check on equipment and to ensure all was working properly. While I hope that I NEVER have this happen again...I would call them without question.

    5

    The owners are magnificent and easy to deal with. Very trustworthy! The company is super helpful when dealing with insurance and making sure you don’t get taken to the cleaners like some other clean up companies.
    And, if something isn’t working or doesn’t seem right, they will work with you to fulfill the contract stated. No job is too small.
    Try them- don’t think twice

    5

    I found them to prompt, courteous, on time and extremely polite. They went above and beyond to accommodate my disability. To assure my safety until we had completed our full renovation. Again, thank you

    5

    Great customer and attention to detail by Servpro Rep, Shawn. Mediated some communications issues with th contractor insuring customer preferences and contractual standards were met. Extremely satisfied!

    5

    SERVPRO of Virginia Beach came to my rescue after water damaged my house and they were fantastic to work with. All the employees were incredibly helpful and took the time to help educate me on what the whole restoration process would look like. Their work was thorough and made our house right again!

    5

    We had a grease fire. In the kitchen. Servpro came the next day and started cleaning. Everyone was very nice and they did a wonderful kob.. i plan on using servpro for the restoration. Great people.