Home Services reviews in Virginia Beach, Virginia
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Excellent work, absolutely clean carpets! I will use them again in the future and recommend them to everyone, without hesitation!! Thank you so much!!😊
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Absolutely phenomenal professionalism. Prompt on time service with an excellent outcome.
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We have not had our carpets professionally cleaned in a long time. We assumed that we would need to replace them due to the severity of the stains. The professionals from this company came in and accomplished a remarkable transformation in our carpets, leaving them looking brand new. We were thoroughly impressed with the level of cleanliness achieved. They were extremely courteous, efficient, and the results were remarkable.
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Came into the office with a sewage back up - not good. Made a call to Monster clean and they were out within an hour and had the mess cleaned up quickly, and we’re back to work. Very professional, highly recommend
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Incredible Carpet Cleaning Experience!
I was absolutely blown away by the amazing job Monster Clean did on my carpets. They were prompt, efficient, and incredibly reliable. The technicians were friendly, professional, and took great care to ensure my carpets were thoroughly cleaned.
Not only were my carpets spotless after the cleaning, but they also dried incredibly quickly. I was able to walk on them without any worries within hours. The level of attention to detail and quality of work was exceptional. I highly recommend Monster Clean to anyone in need of professional carpet cleaning services. -
We have used Monster Clean for the past 5 years. They are always on time and take the dirt from our carpets with them.
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Doug is a phenomenal business owner and a constant professional who does the right things in his business. He effectively builds win-win relationships with clients, vendors, and business associates in the local community. He is very low-key and focuses on getting the work done right the first time with a high level of excellence. He is my go-to guy for cleaning carpet, upholstery, tile & grout steam. The people that I referred him to were very satisfied and raved about his service. Any business that Doug is involved in will do well because of his work ethic and the execution of the service. Please contact him if you want excellent residential and commercial floor cleaning services. He will take care of you.
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Tristan at Monster Clean, did a great job cleaning the rug. Excellent customer service with a smile. I would definitely recommend them to anyone needing any carpets cleaned.
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I needed a three story beach house cleaned at a moments notice and they were there in a flash. They cleaned my home from top to bottom to perfection. Not only were they thorough, but they were pleasant to be around. They worked with my husband and I and made us feel like we were valued. I truly appreciate you all so much! I highly recommend!!!
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Doug and friends were professional, on time, and did a fantastic job. I used Monster Clean for a business office and will be calling them for my house as well.
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The work was done well and the technician was professional. But the final price was far higher than what I was quoted, and that is not acceptable. Pricing should be clear before the work starts. I was charged almost double what other local companies charge—about $200 more than Stanley Steemer. This feels misleading, and it needs to be corrected.
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We have used Monster Clean for years and the difference between their carpet cleaning and other companies doesn't even come close. We will continue to use them. They came out to clean the stairs that another company could not clean and just stated it was a high traffic area and the fibers being worn, that was not the case at all. Great job as always!
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Wonderful experience from start to finish. Adriana scheduled my appointment and she was so pleasant to talk to. The two gentleman that came to my house to clean my couch and my rug were so kind and professional. They did a fantastic job on my couch and rug. Would definitely hire them again!
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Called Monster Clean to take care of my carpets for the spring. The call was simple and quick, with them aiming to schedule me on the same day as other people in my area. I personally like that practice as it allows for services to be delivered in a timely manner. I had my appointment the following week.
They texted me reminders as well as when they were on their way to my location.
The day of the clean I had prepped the floors and moved the simple furniture out of the way, this was for my own personal satisfaction. The spray they used to clean carpet smelled nice and worked as a deodorizer. The only thing I was prompted to do was to move my dogs water bowls out of the way so the hose didn't make a mess going through the house. The job was done swiftly and professionally with instructions for the settings on the AC to be specific for quicker drying. Following said instructions, the majority of the carpet was dry by bedtime. Overall I am happy with the company as they were timely, professional, and quick. I will certainly use them again. -
Monster Clean did an amazing job cleaning my carpet after my grandson got hold of a permanent marker last week. Doug did a great job and I really appreciated all his help. I highly recommend Monster Clean!!!!!!
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Monster Clean arrived promptly, were very professional, removed the stained areas, cleaned the stairs, and left everything clean and fresh. It cost less than I had anticipated. I would definitely recommend them.
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Great service and even better customer service. We are all very Happy with the results. Highly recommend!!
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Doug and his team have been cleaning my carpets and upholstery on my dinning chairs for years! They are always on time and do a great job!! 👏 - Mom of 4 kids!
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By far the best cleaning my carpet has had! Friendly, courteous service. I will definitely call again.
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I can’t say enough good things about Monster Clean! From start to finish, the experience was seamless and professional. They arrived right on time, were incredibly friendly, and explained the entire process before they got started.
The results? Mind-blowing. I genuinely didn’t think my carpets could look brand new again, but they did it. Stains I thought were permanent disappeared, and the entire house smells fresh and clean. You could tell they really take pride in their work—every detail was handled with care.
What really stood out was their attention to customer service. They were respectful, efficient, and went above and beyond to make sure I was happy with the results. Plus, their pricing was more than fair for the amazing quality.
If you’re looking for a carpet cleaning company that delivers top-notch results with a professional, personal touch—look no further. Monster Clean is the real deal! -
Monster Clean always does a great job for us! We won't use any other company. They are prompt, courteous, and reliable..