HVAC reviews in Virginia Beach, Virginia

I recently had to replace the ducts, AC, and furnace in my house. Baja heating and cooling did a fantastic job! I initially worked with Brendan to get everything set up. Dan and Patrick did the bulk of the job, working meticulously with each step. I didn’t envy them in this heat! Brendan followed up to make sure everything was running smoothly. From start to finish, they all were professional and friendly, explaining what they were doing along the way. They went above and beyond with everything they did. I highly recommend this company!

We called them because our very old ac unit was acting like it was on its last leg. It was running intermittently and not chilling effectively. They were able to dispatch someone that day and he (Cody) diagnosed and repaired the unit quickly and efficiently and had the unit running like it was brand new. We couldn't be happier with the service. We highly recommend this company. .

I just had a new Trane Heat Pump installed with all new duct work by BAJA Heating & Cooling. Owned by Brendan & James Albert (BAJA). They completed this entire project in one day and were meticulous on installation and clean up. The system was balanced for my particular house and is working better than any unit we have had. There are 2 units on this house. I would highly recommend them for any and all new install or repairs for any type of A/C / Heat work. Brendan and his crews are highly trained and extremely knowledgeable. Brendan responded to my call within the hour and was at my house the same day to look at my old system and provide a written estimate.

Thank you BAJA Heating & Cooling

Next day:
This morning BAJA did a follow up visit to ensure everything was performing up to their standards and make sure that my wife and I were happy with all aspects of our installation.
This was a great experience with a local contractor.

Baja heating and cooling is the ONLY company I will ever use for my HVAC. They came out with swiftness and did not leave until they had my unit repaired. Their guys are super professional and explained everything in detail and Ms. Katie in the office was extremely helpful and polite.

Fantastic company for your heating and A/C needs. Kevin and Wes made the long drive down to the Outer Banks to replace my entire system. They were on time and greeted me with a handshake. I showed them where they could gain access to the attic space, and they got right to work. They tag teamed the job very efficiently even having time to talk with me about the new system that was being installed. When the job was complete, they checked to make sure everything was working properly, showed me how to use the thermostat and cleaned up after themselves thoroughly. I highly recommend this company and look forward to working with them again for other heating and cooling needs.

Best heating & cooling company out there! My HVAC went out yesterday and it was 90 degrees in my home. I called BAJA Heating & Cooling and they literally came out within 2 hours that day! Cody was amazing. Very professional and made sure everything was working properly before he left. He was the absolute best! Reasonably priced and honest work. I will definitely be calling this company again if I ever have another issue. GREAT JOB!!!!!!

Wow! Wow! Wow! If you want honest reliable and great customer service skill that also goes along with knowledge of your AC repair. Call BAJA. From the service call to Cody coming out to my rental property same day and repair on site. I was totally grateful and impressed. They are also affordable but not the cheap work and cut corners type of business. They are thorough and will advise you on your unit and system things, but will not over sell you like others to bleed your pocket. I have already referred them to 8 family and friends who were looking but couldn’t find what felt like honest companies to deal with! Especially in summer time! Will use them again! Thank you for being local reliable and customer service centric…. Goes a long way!

Outstanding, knowledgeable, and thorough. I've been serviced on 2 different occasions; one for a failed air-condition situation, and two , a Generac 22KW install. Both support calls were 100% successful. The pricing and cost was much more reasonable than if I'd used someone else. Baja is now my "go-to" generator, heating and air-conditioning company; hands-down.

Case # 1: I'm in a new resident home build with state of the art systems that were configured incorrectly. My home had reached 92 degrees Fahrenheit within hours. My office is at home which includes heat sensitive equipment. I contacted my heating and air conditioning installers and was put on a schedule a week out. Really? So I contacted Baja who responded to my call the same day and resolved a multi level problem within an hour.

Case#2 - I'd lost power for 2 days due to a recent storm. Once again , my home was full of humidity and high heat within hours. I asked BAJA to research and install a new state-of-the-art Generac system. I wanted a fully automatic standby system installed "soup to nuts". The system was delivered to my door within 2 days and installed a couple of days after. They performed a thorough test successfully and a follow-up test 3 days after, to ensure a stable system. Everything went without a hitch.

Do not use BAJA Heating and Cooling if you like your house temperature above 72 in the summer and you enjoy burning money like Pablo Escobar in your fireplace.

Where to start - We returned home from a lengthy hospital stay to learn our upstairs nine (9) year old AC unit wasn't cooling. I immediately activated the Greater Red Mill Area (GRMA) Mafia in search of a reputable business. The earliest any of them could get to me was two (2) to three (3) days. I knew this wasn't going to go over well with my Best Girl Betty so I turned to Gunny Google and took note that BAJA was a family business from Pungo. I left them a message through their web page contact form as it was well after business hours. This was my first mistake.

No later than 0700 the following morning I was texted by a young lady (Katie) inquiring about my HVAC needs. I gave her a ring and explained the issue. Her first words after this were "I'm so sorry to hear this". Her second words were "I wish you would have called our 24 hour service number last night, we would have brought you a portable unit". I'm thinking to myself: This has to be a joke, do businesses really provide that quality of service in 2023??? Well, I learned they do. She then dispatched a service rep to my house who arrived in less than an hour.

Justin (HVAC Technician) and his apprentice (Eli) showed up and immediately went to work. It was confirmed I had a problem. I would also like to note they were two of the most professional and respectful young men. Probably because they were also raised in the GRMA.

Well, my problems were beyond the normal quick repair and the unit installed by my builder only carried a five (5) year warranty on parts. I know what you are thinking "This guy got taken for a ride, all HVAC systems come with a ten (10) year warranty". Confirmed it myself, you can imagine my disappointment. I'm not going to get into the brand but if you are building a new home make sure your builder doesn't install a contractor grade HVAC system with a limited five (5) year parts warranty.

Shortly after Brendan (the owner) showed up and walked me through my HVAC issue. I place emphasis on "owner". How often does an owner just patrol around and speak with clients and check to see if employees need anything? From my experience, I'm betting this isn't the norm. He was also an extremely pleasant young man and during the course of conversation I learned Katie is actually his sister. Talk about family owned business. Now I know why my first impression of her was "This lady really cares".

In no time Brendan provided me with several options which ranged from repairing my current unit to four (4) different quotes for complete new units. Due to the age of our current unit and services offered with his company I opted for a new unit.

I could not be home this day and left Betty to deal with the installation. To her surprise the crew showed up on time and got right to it! In less than six hours the crew removed my old unit accompanied with an attic air handler and installed a complete new system. She said they were clean and curteous the entire time. In addition Brendan even stopped by a few times to see how things were going.

For transparency purposes this process didn't go without issue. We ultimately traded one problem for another. Betty is no longer able to hold hot yoga classes in our home but I now have rental space for local butchers to hang meat. Not sure if our old unit's air handler was improperly installed or if our new one is just that much better but the air flow and efficiency is beyond compare.

I'm thankful the first two places I called couldn't get to me. Would I use BAJA Heating and Cooling again? Yes, this is the only HVAC business I will call in the future. I imagine my downstairs unit with gas furnace will go next and I'm confident when it does, Katie will have someone dispatched and Brendan will provide a solution at a pace and fair price no other business can compete with. Thanks again BAJA Family for the great service.

I can’t say enough good things about BAJA Heating and Cooling! Their service was exceptional from start to finish. A huge shoutout to Katie, who made scheduling so easy and stress-free. She was incredibly friendly, accommodating, and professional, ensuring everything was set up perfectly for my appointment.

And of course, I have to highlight Cody, who went above and beyond to fix my gas fireplace. His professionalism, expertise, and attention to detail were unmatched. Cody took the time to explain the issue clearly and worked efficiently to ensure everything was running perfectly. It’s rare to find an HVAC technician who is both highly skilled and genuinely friendly—Cody is exactly that!

If you’re looking for reliable, top-notch heating and cooling services, BAJA is the company to call. I’ll definitely be using them again and recommending them to friends and family.

Andrew came out and fixed our heating issue. He was very nice , arrived promptly, described our issue in detail. He even cleaned up as well. I recommend Baja hvac to anyone in the 757 that needs hvac mechanical needs!

I need to get my downstairs unit replaced, and I did lots of research on local HVAC companies, Baja stood out above the rest.

Katie runs the company and is extremely knowledgeable, professional, Fair with pricing and extremely responsive whenever you reach out to her. She works hard to earn your business and wants to make sure that you are satisfied with your product selection. She’s very patient and accommodating to work around your schedule as needed.

Andrew Is the lead installer, He came out initially, provided me with several customized quotes to fit the needs of my family. I thought the price that they offered was very competitive, and reasonable so we chose them. Details matter and Andrew is very detailed on illustrating how the project will be from start to finish.

Andrew did an amazing job installing the unit explaining every step of what was going to be done And we added two supply events to my family room to create better coverage in circulation.

I highly recommend Baja HVAC and what I love most is that they understand how important high-level customer service is to attract business and retain customers. They will not disappoint and will go above and beyond to make sure that you are completely satisfied. These are rare qualities with companies nowadays, And that is what sets them apart from the rest.

Thank you Katie and Andrew!

Conner Services has been keeping our AC and heating running efficiently with their fall and spring check-ups for many years. They have also provided a variety of plumbing services over the years. We find them to be professional and reliable.

I needed to upgrade the a/c system in my home and friends recommended Conner Services for the job. After getting several quotes I decided to go with Conner Services and am glad I did. Ron, Dylan and Thomas were the gentlemen who installed my new system. What a great team! They worked together to get the job done, working through lunch. I had some questions and they answered them all. I am very pleased with the job they did. Highly recommend Conner Services.

They were very helpful and punctual. Did a marvelous job cleaning my fireplace and fixing my problem. Highly recommend.

Conner Services has been a very good experience. They are the best plumbing service I've had in the 8 years I've been in Virginia Beach. Efficient, professional and thorough.

A friend in our church group recommended Conner Services and said they’re Christian’s and I prefer to hire Christians. We’ve had them out a few times for different services. They are wonderful and do excellent work. Another thing we really appreciate about them is that they are affordable and they never try to scam for more money, which we have experienced with other companies. Conner Services comes out same day and we paid a little over a hundred dollars for an hour of their time each visit. It was very simple from making an appointment to getting what we needed to paying on an app when he was leaving. That’s important for other new homeowners to know because we are first-time homeowners and we didn’t know what to expect having heard horror stories from our friends who have hired other pros.
We highly recommend Conner Services.
Thank you for being a reliable, trustworthy homeowner’s contact on our fridge!

Conner HVAC & Plumbing has always done a good job at our house. We highly recommend them!

Matt was very helpful when we needed a few fixes on our water heater! Would definitely recommend!

Conner Services has been a pleasure to work with. We’ve had several needs at our house (bathroom faucet repair, new hot water heater, gas line install), and each time they are honest in their estimates, knowledgeable about the project, and they do great work. I can’t recommend them enough!

Best service. The technician was very knowledgeable. He was on time and very nice. I will definitely recommend to family and friends