HVAC reviews in Virginia Beach, Virginia

4.7 based on 2970 reviews Back to the listing
    5

    I have been a long time customer, the service is fast, the price is fair and the staff is knowledgeable. I highly recommend them for your next ac need. I've referred them to friends and they were more than fair.

    5

    Had an emergency and needed a new compressor. They came right away and ordered my compressor and installed it as soon as it was delivered. I’ll definitely be using them from now on!

    5

    They dispatched Zack to my condo asap . He came and was very professional and well mannered , completed the job in a timely fashion and POW I had my A/C fixed and running cold. Great Job !!!

    5

    Zach was awesome! Quickly diagnosed what was wrong with my gas furnace when heat was not working. Even showed up before scheduled time which is always a plus. In and out quickly. Definitely recommend and use BAJA!!!

    5

    Dan, Zac, Paul and David just installed a 20 ton unit at our facility and installed new duct work. Everything was done on time. They are a very professional crew. Cleaned up after themselves and work outside of our production hours. Glad we went with Baja.
    DJ Portis, Facility Manager @ Blackwater Engines

    5

    The heat went out in my mother-in-law's home, I called them and they were there in 90 minutes. Wonderful service, heat is back on, life savers! Could not be more thrilled with a HVAC company. Highly recommend!!!

    5

    What an amazing experience I had with this company! James came out today and did such a thorough inspection, diagnosed the problem, and made sure my issue was solved properly. He took time to explain his process and showed me photos of the areas that he was going to address. I have heat again and am completely confident that the work was done right. Highly recommend this company

    5

    Dan and Kevin endured extreme heat while installing a brand new heating and air conditioning unit. They worked tirelessly with great attitudes and smiles on their faces. They were on time and kept me updated throughout the day on their progress. I would highly recommend this crew and their company.

    5

    I can't say enough great things about Baja Heating and Coolings, and James specifically! I had purchased a new thermostat, and installed it myself, but it wasn't turning on, and my house was getting hotter and hotter. I called Baja, and they sent out James in about an hour (which the other place I called wanted to arrive in like ten days). He determined that I had wired everything correctly, but somehow the furnace wasn't getting enough voltage to run it properly. He took the job very personal, and wouldn't stop until he figured out a solution to get my A/C running like it should. He was very meticulous with his work, and made sure everything was as it should be from top to bottom and was very reasonable with the price. I can't recommend James and Baja enough. If I could give more than 5 stars, I would.

    5

    Our air conditioner broke on the hottest day of the year. My regular HVAC company couldn't come out for 3 days. I called Baja Heating & Cooling and they came out the same day and made the necessary repairs. We support local family owned small businesses. Baja Heating & Cooling now has a new customer and our recommendation to friends and neighbors.

    5

    Excellent customer service from speaking to Courtni to set up the appointment, through James arrival and assessing the problem.
    There communication level was very thorough, convenient and professional.
    We all know that HVAC service can be expensive, and challenging to trust every company that yells “great customer service”!
    Well I can tell you that Baja was upfront and professional, the price is what it is which was competitive.
    James who was very sympathetic to our issue walked me through every challenge he encountered. He explained solution, options and cost.
    I am very pleased with the outcome and plan to use BaJa for all my AC needs!

    5

    Everyone at Baja Heating and Cooling is incredibly ice and professional. They came out and gave us an estimate for our ac unit and came back the next day to replace it. All the workers took care to make sure my house was kept neat. They closed my son’s bedroom door so the dust didn’t get in there, which wasn’t something I had even thought of doing.
    When they finished the work they offered to vacuum before leaving!
    I highly recommend them and will be calling again if we have any more issues.

    5

    I want to begin but expressing how amazing this company is! Very punctual & very professional! Very reasonable prices as well!

    Now for the huge part! Major thank you to James! James helped me by giving me a free second opinion once I shared the details of a prior diagnostic. My AC units motor failed Friday evening and my home was in the high 80s and low 90s all weekend! Come Monday, I found this company via a friend & I called & got in touch with a Technician named James. James promised me that he would visit to take a look at my unit Monday night & he stood by his word! James did not forget about me & made his visit in the rain & Lightning!!!! He was so very much dedicated to ensuring he stuck to his word. He was very knowledgeable & easy to talk to & most importantly, he did NOT try to make or suggest that I install a new unit. He knew the motor failed & attempted to fix the wiring in hopes that something could work. When we realized it didn’t & told me that he will search for a new motor the next morning & he absolutely did! James came by this afternoon to replace my motor & now the unit it running amazingly and my home is cooling down!

    I appreciate James so much and the fact that he got this part faster than any other HVAC company I’ve reached out to makes me even more grateful! Thank you so much James for helping me!

    I absolutely recommend this company for any heating and cooling repair! They will not disappoint!

    5

    I have been working with Baja for a few years and have been very happy with their professionalism, knowledge and reliability. They installed a tankless combi boiler/hot water heater for us last summer, which has been a huge improvement to our home. And currently they are replacing all of our ductwork, which is another huge job! Dan, Paul and David have been great and take much pride in their work! They are my go to and I'd highly recommend them to others.

    5

    BAJA Heating and Colling gets 5 stars from me. My air conditioning broke on a Tuesday night during a hot spell. By Wednesday morning, it was 85 degrees in my condo. I called BAJA Heating and Cooling and spoke with Courtney. She was very kind and patient and put me at ease, assuring me that they would take care of everything. She said she would have someone at my place between 10AM and noon that very day! Sure enough, Mr. Cody Loper arrived at 11:30AM. As soon as I started speaking with Cody, I knew I was in good hands. Not only was he friendly and courteous, but he was completely professional and very knowledgeable. He checked the unit, found and fixed the problem, and continued to take the proper readings until he was confident that the problem had been corrected. In addition, he carefully explained everything to me and patiently answered all my questions. I cannot say enough good things about BAJA Heating and Cooling, especially Cody Loper and Courtney. They are hands down THE BEST! From now on, they are the only ones I'll call for all my heating and cooling needs. THANK YOU, BAJA Heating and Cooling!

    5

    I cannot say enough good things about this company. Our AC died at 5 PM on a 95 degree Friday night, and our regular HVAC company would not come until Monday. Given the unseasonably hot temperatures, we googled other companies and I gave Baja a call. Katie was AMAZING and kept in touch with me to make sure a tech could come out that night. Even when she had to leave the office to pick up her kids, she remained in touch throughout the night via text to keep us up-to-date on the technician’s status. James finished his scheduled work at 10 PM, and STILL CAME!!! He quickly diagnosed a fan issue and got our AC back up and running in no time. We talked about a long term fix, which is a part replacement, but even given the older age of our system, he told us that it’s still in excellent shape and there is no rush to replace it. This company has made me (someone who NEVER writes reviews) take to Google to express my gratitude. They have won my business for all heating and cooling needs in the future. Thank you, Baja!

    5

    Great company. Very please with the work. Cody came to my house after I scheduled the day before. Super friendly guy and very explanatory. I really value that. I will definitely be using Baja heating and cooling again if need be.

    5

    Been using BAJA since they started for basic repairs and maintenance and have always had a good experience. Finally bit the bullet a had my 22 year-old unit and ductwork replaced with a Trane gas/air. Brendan and his installers did a great job and were quick and clean. Both installers were friendly, explained their progress and were funny despite my unruly dogs.
    I would highly recommend!

    So I had my other system replaced recently by BAJA. Again, cant say enough good things about BAJA especially the installers Dan and Zach. They were both hard workers for sure and were finished way faster then I thought it would take and left the place perfect. Love the new WiFi thermostat linked to my phone. Now can prevent the meat locker temperatures that my wife and son like to have during July and August.
    Great job BAJA!

    5

    ***** IF I COULD GIVE MORE THAN 5 STARS I WOULD *****

    For those people that complain about how transactional and slimy it can sometimes seem to work w/ businesses when you need something fixed, you NEED to use this company. Hands down, the type of service you appreciate and admire in the US of A!

    One of their master HVAC technicians visited our home for a consultation/quote this week. He was absolutely terrific! Not only was he knowledgeable, but he was informative, trustworthy, and a pleasure to work with.

    Greatly appreciate the superb service so far from this company! If we were staying in the VA beach area, we would certainly use them again!

    5

    I tested my ac before the weather started getting warmer again, it didn’t turn on which was no shocking since we had it break 4 or 5 times the year prior. I googled locally owned ac repair and this placed showed up. I called and got someone out within 2 hours, he explained everything in great detail for 30 minutes, which we never had with any of the companies last summer. It was literally so amazing after all the frustrations we went through with 4 or 5 other places. 100% recommend

    1

    Don't let the name BAHA fool you as it did me. I received same day service, the company is very courteous and professional from top to bottom. If you need a new HVAC system, repairs to your existing system, or a simple check up of your existing unit, do yourself a favor, call BAHA Heating and Cooling. You won't regret it