HVAC reviews in Virginia Beach, Virginia

I used this company last year for a service call with excellent results so decided to give them a call this season when I had an issue with another unit.

Dave (the owner) serviced my unit personally.

He was on time, professional and explained my problem.

He even showed me the gauge connected to the unit and explained the level of freon necessary for my unit to operate at peak performance.

I will continue to use this company for my future HVAC needs.

Their prices are great and you will feel that you weren't taken advantage of like many other local HVAC companies.

Thanks again for such great service.

My son woke me last night at 1:30 saying water was leaking into his room. I knew it was from the AC which is located in the attic right above his room. I called my normal home warranty company and they informed me that they could do a service request but they couldn't guarantee if the work could be done but I would have to pay the service fee to the contractor regardless. I went ahead and arranged the service but I know I would look for something different when I got up. I Googled AC repair in my area and after reading a few reviews from different companies I decided to call HOMETOWN HEATING AND COOLING...........that was the best decision I could have ever made. He stated that he was really busy (understandable we've been having an extreme heatwave) but would fit me into his schedule between 9-12. He arrived at 10:30 and he and his partner cleaned the drain and was done within 10 mins. It took them longer to get in the attic than it did to fix the problem. They explained everything they were doing and even showed me how to prevent it from happening again or how to do it myself if it did happen again. In the end I only had to pay $59 which is actually cheaper than my home warranty service fee and the AC is fixed.

THANKS HOMETOWN HEATING AND COOLING!!! Hopefully I won't need you again but if so I won't hesitate to call you again.

When our air conditioner's compressor shorted in the beginning of the summer, we had a very difficult time finding anyone who could make an emergency call for us and come out right away. We did have one company come out who told us to replace the entire HVAC system (eek!).

David made it to our house within half an hour of reaching him and let us know we only needed to replace the outdoor unit. He was very knowledgable and explained the whole process to us. We were very confident in the work he was providing and pleased with the quote.

A few months later (the AC running almost non-stop), we realized the air flow around the house was just too weak. He came by to try to help by cleaning out the valves and recommended we change our air filter. Again, he educated us on the system and what to look for. The next morning, when I noticed the same problem still occurring, he quickly scheduled us for a replacement.

He and his assistant always show up on time, if not early. They are quick and courteous... didn't even mind our dogs going up to say hi to them!

We mostly appreciate gaining a better understanding of the work being done and how we can maintain the quality.

Our review is accompanied by the fact that we will continue to use David's services! It is hard to find trustworthy & knowledgable help with home maintenance... we are thankful to have found Hometown Heating & Cooling.

-Samantha & Bryce

These guys are amazing. Last night my air conditioning stopped blowing cold air, it got up to the 90's upstairs during the night. This morning I googled "air conditioning repair in Va Beach" and found Hometown Heating and Air. I told the guy over the phone what was going on and he sounded like he new exactly what my problem was. More importantly he was able to squeeze me in today. He showed up within 15 min of when he said he'd be here, looked and acted very professionally and got right to work. He already had the exact part I needed in his bag based on our conversation hours earlier. He swapped out the blown capacitor, topped off my freon, put up with my yapping dogs and left in under 30 minutes.
Here's the best part: I don't know anything about HVAC. I didn't research or shop around. I was desperate for the repair and was a perfect candidate for getting ripped off. The final price was HALF of what I was expecting to pay. After he left I looked up what the big local guys charge for freon and the few that advertise their price were 3X what I was charged. I will gladly recommend Hometown Heating and Air to everyone.

* Edit * - Used Hometown again -

(3/9/2017) We've used Dave for a couple of years for service on our HVAC system at our beach house. This year, it was time to replace one of the original A/C systems that dated back to 2001. I had previously talked to Dave about performing the job. I texted him on a Saturday AM, and he responded immediately that he would swing by that weekend to survey the job and issue a quote. Upon doing that, he committed to performing the job that following week, even with us out of town. I mailed a check for the project. Dave and crew showed up, completed the job to perfection, and locked up the house upon leaving. We will only use Hometown in the future. Dave's prices are always fair and reasonable.

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(July) After arriving late in the evening at our beach house, we discover that the downstairs A/C unit was blowing warm air. Since we purchased the house last year, we had no history on the systems. The fan on the outside unit wasn't turning, but the compressor was running. I shut it down, and next morning at 7 AM, I called Dave, based on his reviews here on Google+. He scheduled an appt. for the same day, called 10 minutes out to let me know he was on his way in the time slot he committed to, and fixed the problem in about 15 minutes. (Capacitor, low freon). Pricing, fantastic. Customer Service, fantastic. Speed, fantastic. Dave has a customer for life. Nice work!

(August) Additional Follow-up - Again, arriving at the beach house late this past Friday evening, noticed the same A/C was blowing warm air. After inspecting the outside unit, discovered that the shaft on the fan motor had rusted through, and the fan blades snapped off. Called Hometown and left a message on their machine. Talked to Dave the next morning on Saturday. He stopped by the house - same day, and indicated that he would need to order parts on Monday. On Monday, Dave called back and said parts were available, and that he would be by in the afternoon to replace the motor and fan assembly. We were away from home at that point, so he had us leave the thermo on 'Cool'. He arrived in the afternoon, replaced the parts, and checked the operation of the unit. He called and followed up with us and took credit card info for payment. Great price, great customer service!! No fuss, no muss. The unit is 10 years old and will need replacement before next summer. We will use Hometown Heating and Cooling for this. Thanks Again!!

I would recommend David for anyone who has AC problem. For a problem another contractor couldn’t fix in 3 weeks, he fixed it in 3 days, including ordering parts. He is the superhero who saves people from living in 90 degrees humid house. On top of that, his price beats any other contractor.I don’t even care to ask for quotes from other contractors any more. David is the person I trust for any my AC work.

My AC went out, I called Hometown the following morning. They were able to schedule an apt for that afternoon. The reps showed up early, were extremely professional and polite. Determined quickly that my freon was low. They filled it at cost which was great. I spoke with them about options repairing vs replacing. They made it a point to say it isn't always the smartest option to replace a system. They did not try to sell me a new system which was great. Another thing that truly separates Hometown from many other heating and cooling companies in Hampton Roads is the fact that they are much more open about cost.
I asked a lot of questions regarding a new system and they were able to break down my system and if i wanted to replace it wha the cost was as well as reason for selecting SEER level against age of house, as well as the cost break.

Overall, I was extremely impressed.

HIGHLY RECOMMENDED!!
Came home Tuesday, May 29th at 2pm to find the house 76 degrees when the thermostat was set for 70. Found A/C unit outside not running. Called Dave since we used him before with our gas furnace. Even though he had a full afternoon schedule, he squeezed us in at the end of his already busy day. Diagnosed our issue..yup, the old A/C unit passed on to the junk yard in the sky. Even though this hit us at a bad time (when is it ever a good time to lose your A/C unit?) Dave quoted us a GREAT price on a new unit at a significant savings over the other guys. I called him on Wednesday afternoon to authorize him to replace it. Thursday was a Rain day all day but he was over Friday morning and had it installed, charged up and filling our house with sweet Cool air in no time. You never know how much you miss that cool air till its hot out and your A/C is down!! THANK YOU DAVE, we will never use anyone else!! GREAT SERVICE during our time of need!!! GREAT COMPANY!!! Customers for Life!!

We have used David for a full system install, ductwork replacement, and basic system maintenance. His quotes are always very fair and usually the lowest. He has been on time for ever visit and is often early. Can't recommend him enough for any job large or small.

I feel so fortunate to have found Hometown Heating & Cooling. My a/c needed freon due to a leak & David fixed it the same day I called. I had originally gotten a quote for the freon and leak repair which was almost triple what I finally paid HHC. He was just here today to do an additional repair--at 6:30 am so he could fit me in before his big job of the day. HIGHLY RECOMMENDED. Completely professional & just a really nice guy.

I have a pretty old HVAC setup in my home, so I've dealt with a lot of repair technicians over the years. I've met good ones, and I've met bad ones. Without a doubt, these folks are the best ones.

I can't thank them enough for being professional, courteous, and just the kind of decent people you want working on your home. They're fair with prices too. Thank you Ray and team!

Dave is the best! I had an a/c outage 2 months ago and Dave came same day and fixed it in short time for low cost. He did the same thing a year ago at my other house. I referred him to a friend for a gas furnace replacement and he was much less cost than anybody else in VB.

Had issue with downstairs unit taking a long time to cool and upstairs unit popped breaker for upstairs condenser a couple of times in some really hot days. Different company said both units were low on R22 but didn't stock any, that I needed two whole new units, and best to get new furnaces at same time due to the level of work. While mostly accurate, David came by next day to confirm downstairs unit low on R22 and was able to charge up. Confirmed upstairs unit good on R22 and that some possible blockage is running the unit hard and wearing out the compressor, and may have to be replaced soon. Said furnaces are in good shape and will likely last much longer. Gave a good and honest quote for what a new AC unit with new could installed would cost. Highly recommended giving him a call first!

Would give 10 stars if I could. AC stopped working last night & after an uncomfortable night w/ 3 boys, a dog & a cat, called several larger, more familiar companies this morning, all of who could not come until 1 or 2 days later. Kept searching & saw Hometown H&C, and all the great reviews. David (the owner) answered, asked some questions, got my address & let me know he had another job close by, so he'd be here in about an hour. His diagnostic fee was lower than all other quotes, he found the problem & fixed it in less than 15 minutes total. The total bill was WAY lower than I expected. Can't recommend him & his company enough. So thankful he was able to help us so quickly. We'll never use anyone else for our HVAC needs. Thank you David & Hometown Heating & Cooling!

I've had numerous dealings with this company, today being probably my third. Hometown Heating and Air Conditioning is a Level 1000 contractor. They explain what they did, what they would do in the future, and dumb down the mysteries so that anyone can understand them. They are super cheap (they sell you freon at cost....who does that?) and super cool. If I die and get reincarnated as a home heating and air guy, I want to come back and work for these guys.

Used them again 7/12/2021 and was again super impressed. They came, gave me a diagnosis I knew was coming and installed all new stuff very quickly. These folks cannot be any better.

I’ve used hometown for years for my house and rentals. My in-laws moved here last month and their ac stopped working last week and they had someone out who wanted to charge them 800 dollars for a fan motor. Thankfully they called us to ask if we knew anyone who might be less expensive so I called David at hometown heating and he went out and did the same motor for 250. They are very happy with the service and said David and his partner were quick and professional and even fussed over their two dogs which they treat like children so were all around more than pleased. These guys are awesome and treat everyone like family.

Dave and his team were great! Came out very quick and got right to it. Explained everything they were doing and saw, did not try to up-sell anything and gave pointers on how to increase the life span of our AC unit. Highly recommend them if youre in the Virginia Beach area!

I have rental properties in Virginia Beach and use a Home Warranty company to service them for the most part. When the Warranty company couldn't fix the AC issue my tenants were experiencing after 2 months I gave up and called someone outside the company. The reviews for Hometown Heating and Cooling were great, so I called them. Dave was not only able to get me a same-day appointment, he showed up early, and kept me informed every step of the way on the process and was able to get the AC up and running immediately for my tenants! I cannot tell you how grateful I am for his honest service, quick response, updates, and my overall experience. I am overly satisfied with my experience. Thank you Dave!

Great service and price! I researched and requested quotes from several companies in the area for a new AC unit. David arrived the very next morning after I called for a quote, and his price ended up being well below the other quotes we received. David was very upfront and honest during the process and took the time to respond to all of my emails, explaining the different options I had (AC vs Heat Pump) and the breakdown of cost for each. On the day of the install, David and his team arrived early, were very professional and explained everything to me once the job was complete. I’m very happy I found Hometown Heating and Cooling and highly recommend them.

Our AC stopped working and after 4 days of getting the run around from our home warranty company we contacted Hometown Heating and Cooling. Dave made time to squeeze us in the following day. We couldn’t be happier with the service he provided. He was able to get our AC back up and running in under an hour and for very minimum cost. He also gave us a quote to replace our unit in the future since we thought might be coming up. His quote is thousands cheaper than others we received. Dave is honest and trustworthy. We will be using him from now on and referring all our all friends!

I am blown away with my service from Hometown! I called and texted this AM and David got back to me within an hour. He then told me he could be to me within an hour and he was! David was very kind and thorough, he had my air conditioner inspected and serviced within 30 mins. After 2 weeks of trying to find someone to come to help us in a heatwave with no air conditioning, I am in shock. This service was the best I have ever received and for an affordable price. Hometown didn't price gouge us for freeon and a service call fee like the others in the area I have called. This told me that David really wants to help his customers and not just try to take their money. I am absolutely amazed and will definitely be using Hometown Heating and Cooling for any future needs.