Tree reviews in Virginia Beach, Virginia

Poor Folks Tree Service is extremely professional and efficient. My wife and I recently had a tree fall on our home and we received multiple price quotes from different tree companies. Some companies had obvious questionable ethics in their price quotes in some cases triple what Poor folks Tree Service offered. These questionable companies did this to gouge insurance companies. At the end of the day we all end up paying for those kinds of actions. Poor folks tree company held themselves to a higher moral standard.I couldn’t be happier with their service. Their team showed up On time, was proficient, took care not to damage any parts of our home and Were always courteous and polite! Any needs I have involving trees in the future, will definitely be handled by Poor folks Tree Co !!

While Poor Folks did rid me of the mid-sized trees, and did a great job stump grinding, but....
The dispatcher I'd dealt with couldn't seem to do her job worth a damn. While the site guy told me 3 weeks out, the "dispatcher" phones me at 7:30p on Fri, to tell me work is starting Tuesday. I had already explained that the tenant had a disabled car in her driveway, and I refused to press her to move it (disabled).
To make things here brief, said dispatcher screwed up with me a 2nd time. Just could not seem to do her job.
Tree crew shows up, did a great job, except...their equipment left very deep ruts throughout. I've had other companies place some kind of protective placement as to not destroy the grounds.
I have called Poor Folks' office several times in the past week. I had spoken to a much more together person, who said they would contact Brandon (supervisor). I have not heard back yet. It would take a small dozer, all of ten minutes to alleviate this issue. Perhaps now that the rains have stopped, some progress may happen. If it does, I'll be glad to update my review. By the way, my tenant is waiting, so she can get her car back in her driveway. Thanks.

I can’t say enough wonderful things about this company! From the first point of contact with the owners wife, to the owner (Tom) coming to give me an estimate and then the guys coming to cut down my tree; their customer service & work ethic is unmatched!!! They were in and out in less than 2 hours and they cut down a 75’ tree. They had a full crew supporting and guiding each other with every falling limb to make sure everyone was safe and unharmed. They even cleaned up the sawdust on my deck and gazebo. I can go on and on about how great they were but I have work to do lol if you are looking for a great crew to cut down your tree they are it … The guys were all so friendly and though the access to my yard was not a walk in the park they got the job done with a smile on their faces!!! Thank you to everyone that played a part in FINALLY getting this stupid tree out of my yard; now it’s time for a BURN PARTY!!!

Had another company tell me the pecans in my yard were dying and needed removed, called poor folks since they seemed to be arborists first and they came out to do some pretty extensive cleaning. Was most concerned about proximity to the house and guest house for one of them and they didn't even graze the structures, They left the property in better shape than they found it. Dakota and the team of guys he was with did a fantastic job.

We would give them 10 stars if we could! The crew of 8 was amazing! They came with a huge chipper, bucket truck, other trucks, tree climbers and even an arborist to ensure the continued health of our trees! They are very professional, fairly priced, and work as a fine tuned orchestra. They definitely know how to get the job done! After checking with three other services, we are definitely pleased and happy we chose Poor Folks Tree Service! Our trees and house look amazing!

Not one to normally do this! But I had to. WOW!! What an amazing crews! A job well done and great customer service! Thank you so much for all that you have done for us. We really appreciate you all and the outstanding performance and the skill with professionalism.Thank you again.

We had such an amazing experience with Poor Folks today! They removed several trees and bushes from our property, ground several stumps, and removed a cumbersome metal gazebo overgrown in English ivy. The owner was fair and transparent in his estimate and clearly isn’t trying to nickel and dime customers. The crew is a well-oiled machine with everyone getting right to work and doing the job efficiently. We will definitely be recommending! Thanks guys!

We've used Poor Folks
Tree Company four times now and they are consistently great. This time they shaped our pear tree beautifully and took down another tree out back. Dakota listens carefully and does exactly what you want. Professional, reliable, and easy to work with. Highly recommend them

Was an awesome experience, extremely professional and fast. Great group of individuals and outstanding costumer service. Will recommend the service to anyone that needs it.

If you ever get your drone stuck in a tree, they are absolutely the perfect team to rescue it. Hands down, they do an awesome job!

Very pleased with the outcome of my tree. They cleaned up all of their clippings. Did a fine job.

Not only did they do a great job and clean up, they assisted my93 year old neighbor and patched a small hole in her roof which they spotted from their crane. No extra cost, just helping her out

Absolutely professional in every way. Modern equipment, reasonable prices, and most of all KNOWLEDGEABLE people. Experience is what makes this a worry-free choice. I highly reccommend them.

Arbor tree is fantastic. They Removed 4 pine trees and one large oak. Most professional, hard working employees. Can't praise them enough.

These guys were great!!! Very professional and friendly. Paid attention to detail. Moved what needed to be moved so there was no damage to my stuff. Julian was awesome.

Very knowledgable, prompt and professional tree care. They go out of their way to protect the tree in the process of trimming and pruning. Fair and appropriate pricing. Excellent execution, including care to property, attention to details, clean up. Highly recommend.

They only trim 30%. In a crowning. Found out after we signed contract. Do not trim around cable wires. Drug branches thru beds we just mulched but did clean up. Workers easy to work with but not owners. We will have to get another company to thin out more . Very disappointed

Another great job by ATC in tight spaces with a crane. Sorry to see this old tree go, but the trunk was compromised and the severe growth angle made it a potential house-breaker. Arbor was fast, efficient, thorough, and safe.

Everyone we have dealt with at Arbor Tree Care Inc. has been kind and helpful. They were prompt and when they accidentally broke our mailbox they were kind about it and fixed it for us. They had to remove and grind 12 trees and stumps and did it in only a few hours! I will recommend them to anyone!

Arbor Tree is expert tree remover. Workers are skilled, have all equipment needed, and thoroughly clean up debris. I felt my house was safe as they removed huge pines nearby. I have used them twice and will again.

This review is in response to Sara Hall's review that was posted a few hours ago. It was my parent's home that Arbor Tree Care removed the tree from this afternoon, and I was there during the tree removal process. Karen's, I mean Sara's, review is not true at all, and I don't believe she took time out of her life to write a false review of a company she has never had the pleasure, unlike my parents, of doing business with. There was a team of about 7 men, in maybe 3-4 trucks, 1 of which housed a crane, that removed a tree from my parent's property today. A property they own, in a neighborhood they've lived for over 35 years. All of the men were very professional during the entire process and displayed a large amount of patience and understanding with my parents today, who admittedly were not as prepared as they should've been, and did not alert their neighbors of the 2-3 hour disruption due to the noise and added traffic on the street. My dad usually handles these types of services, but Sara, and everyone else on that row of townhomes, knows my dad has been sick over the last two years, and unfortunately, is no longer able to handle these things. That has left my mother, who has never handled business, to suddenly tend to everything, and she is often overwhelmed, which is why I was there during the tree removal process today. My sister and I try to step in and help my parents as much as we can, but like everyone else, we lead busy lives as well, and cannot always catch things before they get too out of hand. So for that, I will apologize and take the blame, but Arbor Tree Care is not at fault for anything. At NO time during the 2-3 hour process was Sara's house blocked, and I have video proof of that. Sara, I am at my parent's house every day. I drive a Black Acura TL. If you'd like, you can ring my parent's doorbell anytime you see my car there, and we can speak in more detail regarding whatever your issue is, but during that conversation I will be sure to remind you, because you clearly forgot, how my mother has been the consummate neighbor to you, and everyone else in that row of townhomes and how she cuts ALL of your, YOU included, grass every week to two weeks during the spring/summer/early fall when she cuts her own grass. And you've been living there at least 2-3 years, so you do the math. That is a lot of her time that she has freely and joyously given to you, and you can't deal with a 2-3 hour distraction of noise and increased traffic, because again, you were NEVER blocked in. Shame on you!!! If you are blessed enough to live on this earth 70+ years, I hope someone who is younger than you, physically and mentally healthier than you, and stronger than you displays compassion towards you, although you can't seem to display it to others. If the last 12-14 months has taught us nothing else, it should have taught us all to be more compassionate, more loving, more understanding and all-around better people. It has definitely taught me all those things, but it has also shown me that if people don't have anything else, they have the audacity. Please do better!

Signed,
A loving, caring daughter who is going to STEP behind her parents EVERY time. Try them not!!