Constraction reviews in Auburn, Washington

It went really good. I’m happy

Everything is excellent - the technicians did a fantastic job.

Craftsmanship, professional, creative, cleanliness, and honesty; These are what you can expect when you hire this company. Everyone in this company has these qualities and I assure you you’ll always be able to communicate and be answered to when you do.

I really appreciate the communication for the entire project. My questions were all answered and any issues that came up were addressed immediately and solution found. I am very happy with my windows and sliding door. Thanks Mason and your entire team!!

Just to be clear. I never asked for a phone quote. He did not want to come and give a quote in person. It says free consultations. Owner Mason Ruppel not interested in giving a quote unless you are going to use his company.
He was Rude and unprofessional on the phone. I actually had 2 roofs that needed a bid.

The new metal roof looks great and the technicians did quality work.

Called today to schedule an appointment for review of our project and bid.
Callback from Mason(?)/owner has to be the craziest conversation I ever had with a contractor.
He said that they were two weeks out just to survey prospective jobs, so I declined telling him we already have others coming this week, one tomorrow, to provide us bids. So suddenly, he can come this week, but his bid would not be lower because he has supply issues and they are a highly respected installer. I rationally point out that so do/are his competitors, and he became belligerent. I wish I had the ability to record that phone call, because if you were to hear it, you would never call this company for any project.

Our contractor John was amazing to work with. The crew was excellent and we were kept informed every step of the way. The crew cleaned everything up. We had a few windows replaced, new siding, new garage doors and an absolutely stunning deck. It looks like a brand new house! When it’s time to replace our roof, we know who we will be calling!

I would strongly recommend Builders Service Company to anyone looking for a professional Business. We had a crew here for two weeks, our house is only 900 square feet then we added the carport and shed. The crew was professional at all times. They were competent and always arrived at said time. They have one crew member that does cleanup on the site, the yard was always picked up and clean.When they finished the job everyone including ourselves were delighted with the professional job they did. Our Contractor Son said they did an excellent job, he is really picky since he was in the business. Thank You Builders Service for a wonderful job. I found Mason the owner very forth coming with the price and what the product was. He was willing to work with us even though we had such a small place.

Tristan, your Will Call person is an awesome guy, gives fantastic service, and always has a smile!

I couldn't be happier with my new siding!! Brian, Dale and Steve were efficient, communicative and aptly demonstrated what a work team should. Honestly, my house looks like a work of art. I especially appreciated Mason and his team's "old school" approach to customer service (respect, integrity, quality) which is a hard find these days! Thank you Builder Service Company!

Team was quick and efficient. Cleaned up the yard after themselves each day. The owner called personally each day to check progress, see if we had questions, and make sure everything was to our satisfaction. Great company and love the results.

Builders Service Company recently completed installing new siding on my house as well as replacing two cracked windows. The windows are very nice. They are extremely sturdy for a window, and open extra smoothly. The siding is made of a composite material. It is easy to clean off. Most debris can be cleaned off with a low pressure garden hose. The technicians installing the siding and windows were highly skilled in their work. There is not one visible mistake anywhere. The white trim they installed around all windows is awesome. I won't be painting my house again except for in the inside. My house now looks very nice. The installation tech.s were very clean during the process in as far as cleaning up after themselves. No spare supplies or debris were left on the ground anywhere. I am pleased with my purchase and the quality of work performed. The team did everything they said they wood from the beginning. Working late here and there to get the job done didn't bother anyone on the team. I have no complaints. I now look at my house with pride now, not in half disgust as before. Remember the name Builders Service Company when next thinking about getting siding for your house or guest house. You won't be fooled or disappointed.

They did an awesome job! Everything turned out great. They really did a great job!

My roof needed a complete re-do, underlayment included. It was getting to be a rather crisis situation. I called to set up an appointment for an estimate, left a message, and promptly was called back. I was so impressed by the quickness and efficiency that my needs were addressed. They started on my roof even before the estimated time and were done with it before the estimated time as well. The job is excellent and well worth the money. Great company; Ive already made a recommendation to a friend.

The house looks amazing, the install team was absolutely amazing! Mason is a great guy. Overall it was a 5-star experience. The cost sucked…but so goes life. I will say that the $10 Starbucks gift card they sent me as a “thank you” after spending over $54,000 was almost a slap in the face, but again, the house looks great and it was a very easy process.

Everything looks awesome! The guys did a really good job. I’m very happy

The experience was excellent! I was truly impressed with the quality of work the technicians provided. I’m very glad I chose to work with this company.

Mason was just so lovely to work with. He came out to my property a few times and was so kind and gentle, letting me take my time to figure things out. I tend to go from left to right and up and down when I’m deciding on things, and he just went right along with me, no complaints at all. Even before I mentioned wanting the shake look, he had already given me a general idea of the cost and options, which was so helpful. He was very accommodating, even when I ended up changing some of the services. Nothing was ever a problem for him. He’s such a sweet young man, and I can’t say enough good things about him. I’m giving Mason 5 stars because he truly deserves it!

Everything went smoothly and I’m very happy with the work. I really appreciate the crew, they did a great job!

The roofing crew were considerate, friendly, hard working, fearless and did a fabulous job of installing our cabin roof. We are very happy with the results.