Constraction reviews in Auburn, Washington

We had a leaking pipe in a bathroom wall that we were unaware of until it had caused major damage. Wasn’t sure who to call but a friend had recommended Premier to us. Was very impressed with their prompt response and quality of service they provided us. Would HIGHLY recommend this company for water damage or mold issues!!

We had a minor hose leak from our washing machine that leaked to the floor below. The team at Premier Water Removal was fair, honest and reliable. An outstanding team from start to finish. They communicated and documented daily with me as the drying process took place. Highly recommend the entire team at Premier Water Removal.

Premier Water Removal installed new insulation in my crawl space after I had a water leak. Kyle was great to work with. Very thorough when assessing what exactly needed to be done and answered all of my many questions promptly. Highly recommend.

They did not secure the sandbags on our roof properly and 5 50lb sandbags blew off in the wind, landing all over our yard, including where our children play which is terrifying.

When they came to fix that, thier employee was blasting music and dancing on our roof, slipped, and a 50lb sand bag went through our patio awning and on onto our children’s picnic table destroying them both. It has been 2 months and they have done nothing to fix it. They also refuse to provide their insurance certificate. (RED FLAG)

Unprofessional, unknowledgable, no care at all about the damage they made to our property. It took them 7 weeks to finally come back and pick the trash from the sandbags and huge tarp. Don’t make this mistake!

Premier Water Removal was excellent from the first phone call to the final steps of my flooded house! I cannot recommend them any more strongly for any water/sewage damage issues you may have. They are extremely competent and professional at all times.

Efren came out quickly to assess the sewage damage to my home. He was thorough and answered every question I had honestly and truthfully, in a way I could understand. Efren called a couple of times and made sure I didn’t have any questions or issues. I had a crew in my home for almost a week. The lead, Tyler, was an expert, and made 100% sure to protect my home for my 3 year old daughter whom has tons of allergies. Tyler’s crew, Oscar, Isaiah, Elijah, worked with extreme diligence until their work was completed. They cleaned everything every day when they were done and as they worked. They left nothing out as they worked!

If you ever have a need for flood/sewage restoration, I cannot recommend Efren, Tyler, Oscar, Isaiah, Elijah enough. They define professional work and ensure nothing is forgotten or left undone.

Very happy with the response time and service from Premier Water Removal. Santos came on Thursday initially to look at the water damage, my plumber suggested I reach out to them as he felt I had water damage from a leak he was helping me repair. Santos was ready to start the work immediately when he was here, but I was still not sure about it, he was very patient with me and advised my insurance company would want the work started sooner than later to avoid further damage. I was in shock as he advised my cabinets and flooring would all have to be removed. Eddy & Vinny came out Tuesday to begin demolition and get the dehumidifier and fans going. They were a great team to work with! Even during this crazy lock down with COVID19. All were professional and did a great job. Very happy I called Premier Water Removal and highly recommend them!

Well where do I start, I had a problem with my plumbing in my house that backed up into my house in both bathrooms, didn't know that I had sewage water underneath my floors. So my insurance company told me to call someone out to see if there was any damage to the house, so I called Premier Restoration out to see if they could check out the house for damage and they found sewer water underneath the floors in both bathrooms, so ( Victor Vela and Wilfredo Argueta)came did the work and treated my house like it was their own. If I should ever have another loss of any kind they will be the first call I make .
Thank You for your help with this situation ! Also my dog Tucker says thank you for putting up with him.

What an amazing experience says no one after having significant water damage. However, that being said working with Premier was amazing. Their team went above and beyond to ensure the job was done right! Also, my husband and I were on a tight budget & shopped around and Premier had the most competitive rate. We couldn’t be happier with the kindness and professionalism. We met with Joshua who couldn’t be nicer & Manny took great care of us with his outstanding customer service. Amy, the owner puts her customers first. I hope we never gave water damage again, but if we do, we know who to call!

Billed me nearly $500 for an inspection that lasted less than two minutes. No work was done. Will be reporting to better business bureau. Do not sign any agreements with them. Find your own contractor. Never go with insurance recommendation. Scammer company, beware!!!!

When disaster strikes, it's never at a convenient time. So when a water pipe burst on a Sunday afternoon, who do you call? We called Premier Emergency Water Removal. My wife read a review about them, and we were sold. Tony and Diana responded immediately to our desperate call and within the hour were here assessing the problem and taking actions. They had with them all the necessary equipment to do the job professionally and did so. They and their team were very professional and respectful to our home, as well. They and their team were here on a daily basis, for the better part of a week, checking on the progress and adjusting when necessary. Great communication. Their team goes beyond just them. They brought in a terrific plumber named Mark and he was great. He took care of the problem in short order. Lastly, Tony and Diana brought to us a contract firm called Ridgeline and introduced us to Trevor. We are looking forward to working with Trevor and his team, to bring back the portion of the house that was damaged.
My wife and I would highly recommend Premier Emergency Water Removal and Diana and Tony. They are family now.

We had a fantastic experience with Premier Water Removal. The office staff were friendly and helpful, and very communicative about arrival times for the next day's work. The workers were friendly, efficient, knowledgeable and communicative. We had a tricky situation where multiple companies had to come out in order to find the origin of a leak in our garage, so Premier was drying out the walls day after day until it was finally resolved. They came each day to check on the equipment and give us an update. Can't say enough great things about this company. Thank you all for your help!

PWR was professional, courteous and easy to work with. PWR showed up on time and followed up after the pest control service was done with their portion of the work.

Premier has helped me now on two different water damage projects at two different properties. Both experiences have been nothing short of amazing. They saved me from massive problems both times and everyone from the techs to the office staff were all very helpful and kept me informed so I knew what was happening and what the timeline was. Having kids in my home made choosing the right company even more important and their thorough approach made me feel really comfortable that my house would be safe for them. Can't recommend them enough!

I recently had the pleasure of working with Premier Emergency Water Removal after a sudden water damage incident at my grandparents' house A angle stop burst in the middle of the night and it was a stressful situation for our family. Thankfully, Premer came to the rescue, and I cannot recommend them highly enough!!!

From the moment they arrived ther professionalism and expertise were evident. The team communicated effectively throughout the entire process Keeping us informed every step of the way. They took the time to explain what needed to be done and answered all of our questions, which helped ease our concerns during a difficult situation.

One of the standout aspects of their service was the extra care they took with my grandparents' home. They were incredibly considerate of their age and made sure to handle everything with sensitivity and I truly appreciated how they treated my grandparents with respect and kindness.

Tony, the owner, was consistently on-site during the project, which provided an added layer of reassurance. His dedication and commitment to our family's needs did not go unnoticed. He really went above and beyond to ensure everything was handled properly and efficiently.

In summary, Premier Emergency Water Removal not only provided exceptional service but also made a challenging experience much easier for our family. If you ever find yourself in need of water removal services, I wholeheartedly recommend reaching out to them. Thank you, Premier, for your outstanding work and support!

This spring we had 2 separate water issues. In the first case, our plumber recommended PWR--they sent out people right away to begin water remediation and demolition even though it was a holiday weekend. A few weeks later, we had a different issue and we immediately called PWR--as before, this occurred on a Friday evening and they were out right away. They were responsive, worked directly with our insurance, and made sure that our house was dry. In order to keep things moving, we also used them for our rebuilds which included a new shower, replacing and painting drywall in a number of rooms, insulation, new carpet and refinishing hardwood floors. Everyone who came in to work during the process did a good job. Throughout the 4 months we worked with them, they were responsive and professional.

I can't say enough good things about my experience with Premier Water Removal during my recent water mitigation loss. From start to finish, they were professional, prompt, and incredibly supportive during what could have been a very stressful time.

A huge shoutout to Britny and Tony—they went above and beyond to make the process as smooth and painless as possible. Britny was fantastic with communication, always keeping me updated and helping coordinate directly with my insurance, which was a huge relief. Tony and his team were quick to respond, thorough in their work, and made sure everything was handled efficiently and properly.

Thanks to them, what started as a chaotic situation quickly turned into a manageable one. Their knowledge, attention to detail, and genuine care made all the difference. I highly recommend Premier Water Removal if you’re ever dealing with a water damage situation. They’re truly a team you can trust!

Premier has been an awesome company to work with. They were very prompt in their service. Due to my work schedule I'm not able to be at my house for their visits, but they have walked me through the whole process of filing the insurance claim. They call me when they're on the way to my house and when they're finished for the day. Britny and Victoria have truly been life savers. Full of ideas and suggestions. YNt go the extra mile. I would highly recommend their services. I can't wait to see my finished project. Thank you Premier.

Watch out for this company. As many other reviews have stated they come in with a low price but "the game" they play is that they promise to come get their equipment the next day but then they say "they're too busy" and come the day after and do this a couple more times all while you're paying for equipment rental at multiple of hundred of dollars a day. Then when the bill comes they "forget" that they couldn't come because they were too busy so you get an extra $1500-2000 on your bill. So if you go with them, either remind the cs rep that since they can't come get the equipment today that they should comp you for that day or have them come after hours and get their stuff. Ultimately the price you pay, you can go get all of the air movers yourself and sell them after used and still be cheaper.

I had a great experience with Premier Water Removal! From the start, they were efficient in explaining the entire demolition process, which really helped ease my concerns. The technicians were fantastic — they made sure to protect the floors and other areas of my home, and I was genuinely amazed at how quickly and cleanly they demolished my bathroom.
They kept in constant contact throughout the job, which made the whole experience smooth and stress-free. A big thank you to Victoria and Britny in the office — they always made sure my phone calls were returned and that I felt supported every step of the way. Excellent service from start to finish!

Had a great experience with them! Nice and friendly and quick. Appreciate the service. Ninoska, Darren. Eduardo. Elijah, and Trennaesce!

excellent service and they found my mother's picture which is irreplaceable. thank you all so much!!! Ninoska,Trennese,Darren,Erick,
Robert,Milton.