Plumbing reviews in Battle Ground, Washington

My daughter has a Navien gas on demand heater that had some leaking water in it. The technician there said it was the heat exchanger and would probably cost in the range of $9,000 to $12,000 if the water heater had to be replaced!!
He was waiting to find out about the warranty on the heat exchanger.

Now this unit is $1,400 retail brand new. To swap it out is less than 1-1/2 hours (the gas line, water supply, hot water outlet, condensate pvc pipe, and pvc vent are already plumbed in)

Swapping the heat exchanger is a bigger job and apparently it was under warranty but to do that would be around $2,700, not including the service fee which was just under $400.

If I could give these folks a zero star I would. They are absolute crooks and love to prey on people that don’t really understand what’s involved. They are honestly no better than the scammers that prey on the bank accounts of senior citizens.

Stay as far away from this company as you can.

We just built a new salon, and had Rays plumbing Do all the plumbing from the bathroom to washer and dryer to wash sink. Did a absolutely wonderful job, highly recommend them.

It seems inevitable that we end up with water problems at the end of the business day and right before the weekend or a holiday. The person that took the after hours call was reassuring and had the technician call as soon as he was able. He was willing to come out in the dark to start the diagnosis. We set up a diagnostic appointment for the holiday. He came out first thing that day taking time away from his family. Much appreciated. I am so glad to be a member of the Rays Care Program.

After replacing both toilets and fixing a leaking pipe near our water meter, we asked Ray’s to evaluate our entire plumbing system to bring it up to date since our house is 30 years old. We are very glad we did this as Ray’s was very knowledgeable, professional and personable throughout the whole process. They were always punctual and deliberate in their work which means they took their time (no emergency so no rush) and got it right the first time. We will not hesitate to recommend Ray’s to friends and neighbors.